--- title: Dabadu XRM Reviews meta_title: 'Dabadu XRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 129 reviews by the users' company size, role or industry to find out how Dabadu XRM works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 129 scale: '5' date_modified: '2026-08-07' parent_category: name: Automotive url: https://www.g2.com/categories/automotive --- # Dabadu XRM Reviews **Vendor:** Dabadu **Category:** [Car Dealer Software](https://www.g2.com/categories/car-dealer) **Average Rating:** 5.0/5.0 **Total Reviews:** 129 ## About Dabadu XRM Dabadu XRM is your all-in-one automotive command center—CRM, equity mining, digital retailing, and more—finally built to work as one. No more bouncing between tools. No lag. Just faster deals, better margins, and a system your team won’t hate using. Double your integrations. Cut your tech stack in half. Sell more cars, make more profit, and actually enjoy your tech for once. ## Dabadu XRM Reviews ### 1. Makes work a lot easier, efficient and organized **Rating:** 5.0/5.0 stars **Reviewed by:** Maria A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Dabadu XRM?** It makes it easier to work, as everything is in one place. It is a secure platform. Has all the information in one place. Use it everyday for work! When you need help the support feauture is easy to use. User friendly. **What do you dislike about Dabadu XRM?** Does not save my place in the list when contacting customers! **What problems is Dabadu XRM solving and how is that benefiting you?** The feature of not being able to delete appointments my appointments stay secure. Being able to call right through Dabadu and transferring calls is a lot easier. ### 2. Absolutely necessary if you are in Automotive business **Rating:** 5.0/5.0 stars **Reviewed by:** nate t. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Dabadu XRM?** Customers Inventroy and communication is all linked and is available to me in 1 click, love the mobile app please add 2 way video calling functionalty **What do you dislike about Dabadu XRM?** Don't need constant reminders for my appointments please reduce them, **What problems is Dabadu XRM solving and how is that benefiting you?** It is bringing all important information in 1 place for me and when I need to manage some reps then I can refer to the call recordings that Dabadu does so that we save time in all. ### 3. System that I need to do my job efficiently **Rating:** 5.0/5.0 stars **Reviewed by:** parit d. | Product Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Dabadu XRM?** Efficiency is the key for this system, it helps a lot to manage and segregate information at a lead level **What do you dislike about Dabadu XRM?** I don't like the tasks as they need some enhacements so that I cam make them more detailed and more use ful **What problems is Dabadu XRM solving and how is that benefiting you?** I cam do more in less time as the system is doing the heavy lifting for me and I can deal with closing the customers rather then segregating information ### 4. Dabadu is the best system on this earth and everyone should use it **Rating:** 5.0/5.0 stars **Reviewed by:** JULIE O. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Dabadu XRM?** The easiness of bringing everything under one roof for all my leads be it communication or appointments and it help me with email and message notifications too **What do you dislike about Dabadu XRM?** Sometimes the system would throw Error messages like JWT or somthing but there is always an option to reach out to support and they would just get it resolved **What problems is Dabadu XRM solving and how is that benefiting you?** Everything under 1 roof be it communications, Inventory or my appontments, it's just great ### 5. OMG the best system of all time, you need to have this for your Dealergroup **Rating:** 5.0/5.0 stars **Reviewed by:** janvi c. | Sales Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Dabadu XRM?** The accessbility over the mobile app and it being able to sync everything in real time is the best. **What do you dislike about Dabadu XRM?** Sometimes it just does not want to work and I have to reach out to Support and Rohit helps me a lot in it. **What problems is Dabadu XRM solving and how is that benefiting you?** Syncing all the data in 1 place and helping notifying of new leads that are Hot. ### 6. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** patrick a. | Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Dabadu XRM?** super easy to use. Helps me keep track of clients. **What do you dislike about Dabadu XRM?** not much, would be helpful to be able to cycle through tabs on customer sheet when window is shrunk. **What problems is Dabadu XRM solving and how is that benefiting you?** Great for keeping detailed notes. Call logs and appointment calander are great. Mobile app is great for allowing customers to call after hours. ### 7. Amazing software **Rating:** 5.0/5.0 stars **Reviewed by:** Preety . | Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Dabadu XRM?** It is simple and super-friendly and it is so easy to communicating on this platform with customers. There are number of features which makes our job easy. **What do you dislike about Dabadu XRM?** I do not think there is any downside of Dabadu. **What problems is Dabadu XRM solving and how is that benefiting you?** It recently added the conference call option which has benefited us. ### 8. Made my life super easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Punamdeep K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Dabadu XRM?** It's fast, effective and everything is at finger tip. It's smooth to work and implement task on. Don't have to keep remembering things as it gets save and updated makes it easy to go back and forth using it frequently. Customer support is always ready and quick to help. **What do you dislike about Dabadu XRM?** There is nothing to not like about Dabadu. **What problems is Dabadu XRM solving and how is that benefiting you?** Dabadu was working on the call control access to connect with customer , it's been working now making it easier to connect with customers over call. ### 9. The Perfect A-Z Software For Any Dealer Group **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan M. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2023 **What do you like best about Dabadu XRM?** For someone who has little experience using a front-to-back XRM software system, Dabadu could not be any easier to navigate, operate, and accomplish what our dealer group needs to perform at an efficient level. It's easy to set up with powerful management tools. You can tell Dabadu was built with the sole intention of making dealerships thrive. **What do you dislike about Dabadu XRM?** The only thing I would change about Dabadu would be a few minor UI bugs. **What problems is Dabadu XRM solving and how is that benefiting you?** Dabadu solves the problem of having to integrate a number of software systems into one to accomplish the same number of tasks. This not only makes it miles easier from an operations standpoint - it also adds great value to our business and our clients by being much more affordable while still offering the same, if not more, capabilities. ### 10. nice and easy way to work in Dabadu **Rating:** 5.0/5.0 stars **Reviewed by:** Gourav D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Dabadu XRM?** easy to navigate with dabadu dabadu is accessable everywhere and anywhere **What do you dislike about Dabadu XRM?** nothing to dislike about dabadu. havent had any issues **What problems is Dabadu XRM solving and how is that benefiting you?** connecting with customer has been easier and my privacy as well as of customers was never compromised ### 11. Just wonderful **Rating:** 5.0/5.0 stars **Reviewed by:** Guneet K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Dabadu XRM?** Everythings on fingertips and easily available information all in one place. It is very easy to use as well. **What do you dislike about Dabadu XRM?** I don't think so there's anything I could think of. **What problems is Dabadu XRM solving and how is that benefiting you?** Intead of going back and forth with an excel sheet for any infromation, Dabadu provides everything right in one place. ### 12. Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Augustine J. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Dabadu XRM?** How easy it is to use and always adding new updates,also keeping customer their informations saved and protected. **What do you dislike about Dabadu XRM?** When it crashes, freeze and having an updated. **What problems is Dabadu XRM solving and how is that benefiting you?** Its help my work load alot more easier. ### 13. BEST CRM EVER ON THE FACE OF THE EARTH **Rating:** 5.0/5.0 stars **Reviewed by:** Fahad M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Dabadu XRM?** it's the absolute best, I can do everything **What do you dislike about Dabadu XRM?** nothing it's the best. I hope to see it smoother than what it already is. **What problems is Dabadu XRM solving and how is that benefiting you?** credit/ trade in's/ crm/ phone calls/logs/appraisals/communication/organization/ ease of use ### 14. The Dabadu Experience **Rating:** 5.0/5.0 stars **Reviewed by:** jade A. | Sales Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Dabadu XRM?** How you can create endless notes on your customer and update the status of your client reguarly. This makes it easier for all your managers to see who you ar working on, how its going, and know what exactly is goiong on through the notes that the users input. **What do you dislike about Dabadu XRM?** Imputting trade photos-I have to email photos from my phone to my computer and the input them into the appraisal. it would be easier to take photos through the dabadu app and imput the pictures directly. Other than that the Crm system works great and efficiently and is a great tool to keep all your leads organized. **What problems is Dabadu XRM solving and how is that benefiting you?** keeping clients information organized and easy access for managers to see who and what were are working on and when and what we did and all that. ### 15. Good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Dabadu XRM?** Call transferring facility available to non dabadu devices, UI **What do you dislike about Dabadu XRM?** Some emails or texts sent are not shown in the logs. **What problems is Dabadu XRM solving and how is that benefiting you?** Customer service ### 16. great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Dabadu XRM?** messages are easy to use and can be used on computers or phones **What do you dislike about Dabadu XRM?** Notifications after being given many leads **What problems is Dabadu XRM solving and how is that benefiting you?** none ### 17. VERY HELPFUL, QUICK TO RESPOND FOR ALL INQUIRIES. **Rating:** 5.0/5.0 stars **Reviewed by:** Nasir B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Dabadu XRM?** Dabadu provides a one-stop shop for all of our vehicle logistical needs. All of our inventory gets updated with blackbook and carfax making it easier for the sales and service staff members to access the information. The lender connectivity makes it easier to submit credit applications to lenders without getting into dealertrack or route one. **What do you dislike about Dabadu XRM?** I would like to see more lenders on the platform, currently we have to do double work by going into dealertrack, i know the team is working on getting more lenders on the platform and once they do Dabadu will be unstoppable. **What problems is Dabadu XRM solving and how is that benefiting you?** Our team spent a lot of time copying data from one system to another - wasting all the time on administrative work instead of selling cars. With Dabadu, they have everything they need to sell the vehicle in one platform and on their phone with the mobile app making life of sales so much easier. ### 18. One Stop Solution for Automotive Dealersships **Rating:** 5.0/5.0 stars **Reviewed by:** Yogesh T. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Dabadu XRM?** Everything about it! The ease of use. It brings all the leads, communication and inventory in one place. The automation works like a charm and the fact that we can pull credit reports right out of Dabadu means we don't even need to log into Dealertrack and can do everything from one application. **What do you dislike about Dabadu XRM?** Everything works great! The only feedback for the team is to add driver license scanner to the mobile app. **What problems is Dabadu XRM solving and how is that benefiting you?** Before Dabadu, we use to use 10-12 different softwares, Rapid Response for leads, our phone for call and text now for texting and Dealertrack to pull credit and DMS to look up inventory, now we do all of it in Dabadu in one shot! ### 19. Best CRM that hes helped em to increase my sales and keeping everything in one place. **Rating:** 5.0/5.0 stars **Reviewed by:** Navneet C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Dabadu XRM?** It keeps all my leads, conversations and vehicles in 1 place. I don't have to flip through 20 softwares inorder to make 1 sale. Credit reports can bepulled directly at 1 place and can help me get on top of the customer's file in time. **What do you dislike about Dabadu XRM?** Sometime the refresh rate for the data across 2 places the mobile app and the web platform. We reach out to support and rohit and the team helps out in minutes. **What problems is Dabadu XRM solving and how is that benefiting you?** It helps me keeping everthing in 1 place either it's customer information, vehicledata and other important documents and I can reach to the customer from the mobile app and the lead automations make life easy. ### 20. Works like a charm! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Dabadu XRM?** Easy to navigate, mostly accurate, user. **What do you dislike about Dabadu XRM?** Nothing at this time, If i ever run into anything the team is there to fix it. **What problems is Dabadu XRM solving and how is that benefiting you?** Allowing mutiple users to use and manage the same file and update it in current time ### 21. Dabadu is great for contacting and managing leads **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Dabadu XRM?** Dabadu allows easy access to hundreds of leads and helps communication **What do you dislike about Dabadu XRM?** Nothing dabadu is great for sales and the integration is awesome **What problems is Dabadu XRM solving and how is that benefiting you?** Dabadu helps speed things up with getting leads and being able to contact them instantaly ### 22. Mobile App to do it All !! **Rating:** 5.0/5.0 stars **Reviewed by:** Luiz O. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Dabadu XRM?** Being able to manage my entire leads through a mobile app has been the game changer for me; in all the systems I used before, I had to be on my desk to do the work and now i can do it all through the app. **What do you dislike about Dabadu XRM?** Nothing to dislike; Dabadu has made my life a lot easier - I can't wait for them to bring over RV inventory and floor plans to the mobile app and then i can do everything from the app itself. **What problems is Dabadu XRM solving and how is that benefiting you?** For the longest time as a sales consultant, i had to juggle between doing my work on my desk or spending time with the customer on the lot. Now i can do both - i can be with the customers and still manage to do all i need to in a single app ### 23. Dabadu is THE XRM system that I have used throughout my career. **Rating:** 5.0/5.0 stars **Reviewed by:** Robert I. | Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Dabadu XRM?** Dabadu helps keep everything in one place. Be it lead data, documents, reports, or conversations between clients. Dabadu enables you to keep everything centralized. **What do you dislike about Dabadu XRM?** Currently, the refresh rate between mobile app and the web app. Along with that, sometimes the window will scroll lock and I will have to refresh multiple times. **What problems is Dabadu XRM solving and how is that benefiting you?** It's helping me stay organized and effective with my daily taks. Dabadu is bringing a fresh perspective on handling all of these different aspects in one easy to use application. ### 24. Best car selling system that I have used in my life. **Rating:** 5.0/5.0 stars **Reviewed by:** Tarun R. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Dabadu XRM?** The simplicity with which it keeps all the information in 1 place either about cars, leads and the past customers that I have dealt with. **What do you dislike about Dabadu XRM?** Sometimes It glitches and the automated system would send out messages to the wrong lead but can easily rectify it. **What problems is Dabadu XRM solving and how is that benefiting you?** Keeping all the information in 1 place. Dealing with Past and prospective customers under 1 roof and sell more to the same clients with team integration and help from management ### 25. The best tool that I have used to sell cars. **Rating:** 5.0/5.0 stars **Reviewed by:** Navdeep singh D. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Dabadu XRM?** With out this I'll be lost, it helps me to keep everthing together in 1 place. My leads, my appointments and my inventory. Just 1 click away in the CRM **What do you dislike about Dabadu XRM?** Sometimes the data is not accurate but that is a refresh rate issue and we can reach out to Rohit in support and they would resolve the issue right away. **What problems is Dabadu XRM solving and how is that benefiting you?** Before this I had to use more then 3 softwares at 1 time to make a sale, 1 where I used to get my leads, another to book appointment and other to manage the In store list of vehicles. With Dabadu everything is in 1 place and accurate ### 26. DABADU EASE OF USE **Rating:** 5.0/5.0 stars **Reviewed by:** martar y. | Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Dabadu XRM?** I like the integration of the various inputs of data. I like the page setup and structure. Very user-friendly and intuitive platform. Chat support is always prompt and helpful **What do you dislike about Dabadu XRM?** I really don't have any issues with the platform at this point in time. The support is very prompt and effective. I am encouraged to provide continuous feedback to help improve the platform **What problems is Dabadu XRM solving and how is that benefiting you?** We used to use multiple platforms, with was redundant and time-consuming. Now all the sources of data are in the same place so I feel my efficiency level has increased ### 27. The Next Gen CRM for Automotive / RV Dealerships **Rating:** 5.0/5.0 stars **Reviewed by:** LEAH M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Dabadu XRM?** I have worked in the industry for over 3 years and i work both automotive and RVs. It was a struggle to work through two different set of softwares one for automotive and one for rvs, Dabadu made my life easier by bringing them both into one system. **What do you dislike about Dabadu XRM?** In the beginning, i had a couple of issues with the Android mobile app, but with the recent update, they all got fixed - so no complaints at this point in time **What problems is Dabadu XRM solving and how is that benefiting you?** The most significant advantage for me one single software for me to manage all the leads and inventory in one single system - being able to manage communication with all of my clients from dabadu web or even there mobile app. ### 28. Best CRM Platform for Automotive Dealership **Rating:** 5.0/5.0 stars **Reviewed by:** Scott C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Dabadu XRM?** As a General Manager who has been in the industry for over two decades, I hadn't come across any single system like Dabadu; before we were onboarded on Dabadu; As General Manager, I had to juggle between multiple systems to run the dealership, and now I can do it all from one system. **What do you dislike about Dabadu XRM?** Honestly, I don't think there is anything I dislike about the product,One common feedback from my team has been just being able to see inventory in the mobile app. **What problems is Dabadu XRM solving and how is that benefiting you?** The automotive industry is set for disruption and Dabadu came in the right time during covid and started to capture the market by providing a single solution to run a dealership! Pretty much a Dealership in a box ### 29. Seamless from start to the end. **Rating:** 5.0/5.0 stars **Reviewed by:** SHUBHAM P. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Dabadu XRM?** Everything is under one roof; from the point customer comes in I have to put the information in dabadu once, and its done we can take the customer through the whole process without opening another tab or changing the screen **What do you dislike about Dabadu XRM?** The refresh rate is sometimes not on point. But we can reach out to support and they are able to help out immediately. **What problems is Dabadu XRM solving and how is that benefiting you?** Before Dabadu, There were about 11 different software I had to use to get the car out of the door. Including Credit reports, Trade-in value, CBB value, Carfax, Warranties etc. Now it's like a breeze. ### 30. Easiest application for car dealerships! **Rating:** 5.0/5.0 stars **Reviewed by:** sierra h. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Dabadu XRM?** I like that Dabadu got me covered, It helps me organize my leads, i can setup appointments and it automatically send a calendar invite to the customers. I can setup reminders add notes to the leads, call and text leads all from one single portal. **What do you dislike about Dabadu XRM?** I had an issue with Email but when i reached out to Rohit from Dabadu support team, they fixed the issue in less than 24 hours. I would love to see trade in available through the app. **What problems is Dabadu XRM solving and how is that benefiting you?** The mobile app makes life a lot easier, earlier we had to stick to our desks to receive calls or to look up customers in PBS or Dealertrack, now i can do this all through the Dabadu Mobile App. ### 31. One Stop Solution if you are looking to buy cars. **Rating:** 5.0/5.0 stars **Reviewed by:** Vishal P. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Dabadu XRM?** Had the pleasure of using Dabadu for managing my leads for car sales, and I must say, it has been an absolute game-changer. This software has revolutionized the way I manage and grow my relationships with my customers , streamlining the entire sales process and boosting efficiency in unimaginable ways. **What do you dislike about Dabadu XRM?** Sometimes the support does not respond to feature request but we can understand they have there onw pipeline to follow. **What problems is Dabadu XRM solving and how is that benefiting you?** one stop solution, I can excess it on my phone, automations and its portable. ### 32. Good features, Good Experience, Good Team **Rating:** 5.0/5.0 stars **Reviewed by:** Maulik D. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2023 **What do you like best about Dabadu XRM?** Liked the intergated modules that make our tasks seamless. Good support from Dabadu team, they helped really well in adopting the product. Nice UI and user experience. **What do you dislike about Dabadu XRM?** More modules than we can manage. But thats a good problem to have. **What problems is Dabadu XRM solving and how is that benefiting you?** Lead management and allocation system is what crucial to our business. With Dabadu, our teams are in sync, our processes strealined. ### 33. This is awesome!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Gian M. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Dabadu XRM?** Ease of use and efficiency. Customer Support is very fast, Numbers of features compared to competition **What do you dislike about Dabadu XRM?** Could improve on User Interface, and refresh rate but supports help out. **What problems is Dabadu XRM solving and how is that benefiting you?** It gives everything that we need under one place. Leads, Support, Inventory, Communications, Credit Report, Ease of use to sell cars. ### 34. Great and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Ajodh H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Dabadu XRM?** The system is extremely easy to use. As a finance manager, i like to see all the information in one place, This makes my life so much better. I can easily pull credit , manage approvals from lenders and i can do it from anywhere using the mobile app. **What do you dislike about Dabadu XRM?** I would love to see more lenders on their platform, i know they are working on getting more and more of prime lenders and once they do they will be unstoppable as a system. **What problems is Dabadu XRM solving and how is that benefiting you?** For a finance manager, its important to have all the information at one place, i dont have to go through piles of paperwork and it makes my life easier, Specially Dabadu Insight on credit reports is super powerful. ### 35. Best application for car dealerships **Rating:** 5.0/5.0 stars **Reviewed by:** Subeet R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Dabadu XRM?** I love how it's so easy to use, you can change the modes, not only that but the dashboard is very organized in sorting appointments, keeping up to date with customers, as well as trade ins etc. **What do you dislike about Dabadu XRM?** There isn't much I dislike about it, but having extra features like trade in appraisals and giving values through the app would be so convenient to have. Rather than waiting excess time for appraisal team to give manual values. **What problems is Dabadu XRM solving and how is that benefiting you?** Dabadu is solving certain issues like being able to reach out to leads, and do most of the work from the mobile app, which makes it very assessable from outside of the office. ### 36. VERY EASY TO USE **Rating:** 5.0/5.0 stars **Reviewed by:** oscar s. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Dabadu XRM?** GREAT TECH SUPPORT, EASY TO TRACK THE SALES PERSONS PERFORMANCE **What do you dislike about Dabadu XRM?** I HAVE YET TO EXPERIENCE A DOWNSIDE, GREAT TOOL **What problems is Dabadu XRM solving and how is that benefiting you?** ALWAYS UPGRADING FOR EASY USE ### 37. I had got to learn a lot about the new changes we have. **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed K. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Dabadu XRM?** I can see what cars the customers are driving along with their info which make it easier for me to get more renewals. **What do you dislike about Dabadu XRM?** Nothing as of now, Will definetly reach out if there is anything that needs to be fixed or can be changed. **What problems is Dabadu XRM solving and how is that benefiting you?** data of all the customers that come in for service and sales which makes me gain more oppurtunities to make more sales. ### 38. Excellent system **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Dabadu XRM?** Easy to use and navigate. Training is excellent, always able to get questions answered quickly. Having everything in one system from tracking leads, trade appraisal, inventory costs, pulling credit bureaus & registering warranty contracts has been a huge time saver! **What do you dislike about Dabadu XRM?** Nothing. With any program that is constantly improving there will be some minor bugs. Any issues I have ran into have been addressed and corrected very quickly. **What problems is Dabadu XRM solving and how is that benefiting you?** Having access to everything in one system has been extremely beneficial and a time saver. Tracking leads and monitoring progress has also increased sales performance. ### 39. Very Satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew A. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Dabadu XRM?** This software runs very smooth, everything about this XRM is amazing. Lead organization, notes, taskes, appointment set ups, follow ups, everything is 10/10 **What do you dislike about Dabadu XRM?** Nothing at this point ; if we ever run into any issue the support team is always there to help us out. **What problems is Dabadu XRM solving and how is that benefiting you?** Previously, we used to use multiple softeners to manage our dealerships. Now all we need is Dabadu and everything happens within that one software - all of our leas are in the same system no matter where they originate from and we can pull credit out of Dabadu. ### 40. Most amazing system ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad Faiyaz A. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Dabadu XRM?** Lead management system , communication platform all in one place and the mobile app **What do you dislike about Dabadu XRM?** Since the app is under development not all features are available as of yet but we reached out to support and they ensured us that these will be added soon. **What problems is Dabadu XRM solving and how is that benefiting you?** All processes that usually is scattered among 5 different systems , dabadu brings all in one ### 41. New Dabadu CRM Features **Rating:** 3.5/5.0 stars **Reviewed by:** Brian S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Dabadu XRM?** Becoming a "one-stop shop" for all processes and procedures needed to manage and covert leads successfully. Eliminates additional logins for external sites and saves time. **What do you dislike about Dabadu XRM?** Frequent error message pop-ups. notifications sometimes pop up again after they have been cleared **What problems is Dabadu XRM solving and how is that benefiting you?** Making all external sites that I use available in one place. Speeds up the sales process and eliminates mistakes. ### 42. Super easy to access **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit T. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Dabadu XRM?** Trade in appraisals, booking an appointment. **What do you dislike about Dabadu XRM?** Mobile app sometimes glitches but we reach out to support and we get a help in timely manner **What problems is Dabadu XRM solving and how is that benefiting you?** Following up with the leads was difficult, but now it's easy. Easy access to inventory ### 43. This system keep evolving. **Rating:** 5.0/5.0 stars **Reviewed by:** Martin S. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2022 **What do you like best about Dabadu XRM?** I like how much it has evolved. Started as just a lead management tool but now it has GREATLY decreased our average transaction time by eliminating numerous logins to do one job. **What do you dislike about Dabadu XRM?** I would like the app to include inventory. That is what I would say is the only thing I dislike. Besides that, it is hands down the best system I have ever used **What problems is Dabadu XRM solving and how is that benefiting you?** Some problems dabadu is solving that is benefitting me is it has eveyrthing I need to facilitate a deal in one spot. Rather than logging into different systems. Inventory, Carfax, CBB, Email, Text, Call, Lead management, trade appraisals all in one. LOVE IT ### 44. Great efficient way to monitor leads/sales that help in achieving success **Rating:** 5.0/5.0 stars **Reviewed by:** khaled h. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Dabadu XRM?** The most helpful feature of Dabadu is that every aspect of the sales process can be directly performed using this app. **What do you dislike about Dabadu XRM?** There are some bugs when using the app because there is always frequent updates going on almost every week which is why the platform is so up to date and constantly making changes for a better preformance. **What problems is Dabadu XRM solving and how is that benefiting you?** It's making it much easier to keep track of your improvement each day. The platform also allows you to have a directory of all your stored leads, create notes, pull credit, call/text, and email, all on one app. ### 45. Dabadu is amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Nour H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Dabadu XRM?** I love the lead and calendar organization system. This system makes it very easy to organize clients, contact them, and schedule appointments with them. I really benefit. **What do you dislike about Dabadu XRM?** the system theme doesn't stay dark or light. I want dark theme throughout, but sometimes when I switch tabs it switches themes to the light one. that's just a personal preference **What problems is Dabadu XRM solving and how is that benefiting you?** Helps me keep track of all my clients. Keeps their information in one place, gives me an easy way to keep in contact with each one, and helps me to organize my appointments. ### 46. user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Dhaivat S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Dabadu XRM?** All the information is easy to access and very convenient to use. Support team is quick in resolvin any issues. **What do you dislike about Dabadu XRM?** That it cannot verify incorrect email address or contact number. **What problems is Dabadu XRM solving and how is that benefiting you?** . ### 47. Great for keeping everything organized in one spot **Rating:** 5.0/5.0 stars **Reviewed by:** miranda p. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Dabadu XRM?** Easy to use, communicates between desktop to app well. Easy to organize client information and have easy access without giving out personal information. It's nice to be able to track sales process and units sold **What do you dislike about Dabadu XRM?** Sometimes the app doesn't notify you of incoming texts or emails and won't update unless you exit and reopen. The problem is easy to work around. **What problems is Dabadu XRM solving and how is that benefiting you?** It keeps client information organized and in the same spot versus having various emails and texts across multiple devices. For the majority, it is user friendly ### 48. Fast, easy to use UI **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Dabadu XRM?** Fast, easy to use, call and email integration are great, updates are constant **What do you dislike about Dabadu XRM?** Sometimes to get back to the page you were on previously, you have to go back to home, then follow the path to the page you want again. **What problems is Dabadu XRM solving and how is that benefiting you?** Ease of contacting customers ### 49. It is very user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Yash C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Dabadu XRM?** It is beneficial in booking appointments, and the upside to that is that we can keep track of it. **What do you dislike about Dabadu XRM?** It sometimes misbehaves in mobile app but it is not much. **What problems is Dabadu XRM solving and how is that benefiting you?** It is solving the problem of keeping track of the appointments. ### 50. 👍 **Rating:** 5.0/5.0 stars **Reviewed by:** G L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Dabadu XRM?** Love dabadu. User friendly. They facilitate all the training for new staff and for new features that launch. Always evolving and improving **What do you dislike about Dabadu XRM?** None. Program is great, I have no complaints **What problems is Dabadu XRM solving and how is that benefiting you?** Having everything in one place ## Dabadu XRM Discussions - [What is Dabadu XRM used for?](https://www.g2.com/discussions/what-is-dabadu-xrm-used-for) - [Will our emails from outlook be link to it?](https://www.g2.com/discussions/will-our-emails-from-outlook-be-link-to-it) - 1 upvote - [View Dabadu XRM pricing details and edition comparison](https://www.g2.com/products/dabadu-xrm/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+04%3A14%3A47+-0500&secure%5Bsession_id%5D=9669447f-e9ea-4156-ba82-ba520c1450b9&secure%5Btoken%5D=033592e1f236340992bb53a1b5018488ebbf59ad913dd00e85897d0e989e1a6c&format=llm_user) ## Dabadu XRM Integrations - [PBS Systems](https://www.g2.com/products/pbs-systems/reviews) ## Dabadu XRM Features **Additional Functionality** - QuickBooks Integration - Customer History - Real-Time Reporting - Document Storage - Customer Database - Price/Margin Management - Payment Collection - Accounting Integration - Forms Management - Quotes/Estimates - Financing Management - Third-Party Integrations - Lead Management - Invoice Management - Reporting/Analytics - Real-Time Updates - Lease Tracking - Website Management - Customizable Reports - Service Department - Website Integration - AI Copilot - Calendar Management - Inventory Tracking - Activity Tracking - Contact Database - New Car Dealer - Sales Floor Management - Barcode/Ticket Scanning - Summary Reports - Alerts/Notifications - Appointment Management - GPS - Activity Dashboard - Inventory Management - Sales Reports - Buy Here, Pay Here - Used Car Dealer - Automated Scheduling - Communication Management - Generative AI - Discount Management - Stock Management - Document Management - Customizable Forms - API - Lead Capture - Real-Time Analytics - Accounting - Reporting & Statistics - For Automotive Dealerships - Email Management **Platform Basics** - Reporting - Interoperability - Performance **E-commerce** - Online Store - Branding - Search - Inventory **Platform Data** - Dashboard - Alerts and Notifications **Sales** - Lead Management - Deals - Configurator **Platform Additional Functionality** - Cloud - Mobility - Messaging **Retailing** - Digital - In-Store - Virtual Showroom **Platform Content** - Automation **Financing** - Credit Application - Loan Application **Analytics** - Buyer Satisfaction - Sales Performance **Agentic AI - Automotive Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Automotive Digital Retailing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Dabadu XRM Alternatives - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,026 reviews) - [CDK](https://www.g2.com/products/cdk/reviews) - 4.0/5.0 (114 reviews) - [VinSolutions Connect CRM](https://www.g2.com/products/vinsolutions-connect-crm/reviews) - 4.2/5.0 (106 reviews)