I primarily use it for the admin side of my SAR team. I like that I can customize certifications, their expiry dates, and that D4H will give searchers an 8-week notice that something is expiring. It helps keep us on track. Review collected by and hosted on G2.com.

When I'm responding to a callout I can either indicate I'm attending or not. I can't respond "I can come but not until 6:00pm". The ability to indicate I can come later in the search would be beneficial. Review collected by and hosted on G2.com.

The ability to see all training, tasks, events, etc in one place. Review collected by and hosted on G2.com.

Equipment management could be better. Some categories are too broad or irrelevant to SAR operations. Review collected by and hosted on G2.com.

This package is intuitive and easy to use. When we activate in an emergency we are utilising personnel that have minimal exposure to the D4H prior to the event, yet they quickly navigate themselves around the system with ease. Review collected by and hosted on G2.com.

Nothing to comment here. Where improvements are identified the D4H team work hard to develop the package to enhance our experience. Review collected by and hosted on G2.com.

It's the ease of use and layout of the platform that I really like. Also, all the information that you have available.

The mobile app makes it also very convenient and always have it "in your pocket".

I will recommend this platform, especially using the website version. The website version provides the user with so much information and it is in an easy to use layout. Once you are on the Dashboard, you already see a broad overview, all on one page, of what is happening within the team or organization. Review collected by and hosted on G2.com.

Sometimes the mobile application is a bit unresponsive, even with a good internet signal. I would also like more offline features.

It seems like the App has much less functionality than the web page, regarding the information provided. I would like to see a possible update where the mobile app will have a similar ease of use and amount of information as the web page.

When the mobile app gets an update to where it contains similar information as the web page, I will happily give it a 10 out of 10. Review collected by and hosted on G2.com.

D4H allows our team to do so many of the required tasks an organization like ours requires... from team rosters, tracking qualifications and availability, tracking equipment and maintenance. We can create reports on incidents, training, team member hours, etc. I also like how we can manage our equipment inventory, schedule inspections/maintenance on those items, mark them as Out of Service if necessary, etc. Review collected by and hosted on G2.com.

The tool is quite simple to use and learn, but with simplicity comes some of the downsides that could easily be improved. In the text fields for trainings/incidents, it is plain text only, they don't allow any HTML or Markdown editing, no bullet lists, bold text, links, text formatting, etc. Review collected by and hosted on G2.com.

D4H is a highly customizable and easy to use planning tool so incidents can be handled effectively. Our state has been using this for several years for both large and small scale incidents and events. The multi-user interface can be as simple or as detailed as you like. At the end of an incident, files can be printed or downloaded for future reference. Forms can be easily customized for acceptance by federal agencies. Learning to use this is easy and quick allowing new users to perform well even learning while on an incident. All information being entered is shared real-time. Review collected by and hosted on G2.com.

The only downside of any cloud based application is that many users will prefer to use paper and pencil. Once a user tries it, they will change their mind. Review collected by and hosted on G2.com.

The number of hours it saves us in admin Review collected by and hosted on G2.com.

I struggle to think of anything that isn't user friendly Review collected by and hosted on G2.com.

Allows check-in which helps our team organize, manage better. In event of emergency call this D4H app on the phones becomes very handy to find who is available and reach out to team members. Review collected by and hosted on G2.com.

App interface can be improved. We need to motivate people to use more. The app is very powerful, handy tool but lacks popularity. Review collected by and hosted on G2.com.

The availability to download different apps for different parts of the system making it easy to access and amend things you need whilst on the move. Review collected by and hosted on G2.com.

Sometimes the apps can be a bit buggy but the support team are always on hand to fix it when needed. Review collected by and hosted on G2.com.

Easy to use, very interactive website. Makes monitoring events easy and contains tons of sections for different information. Review collected by and hosted on G2.com.

I find the app sometimes slow to update with information that has been posted, quicker to get updates on the website than the app. Review collected by and hosted on G2.com.