John G.
JG
John G.
Risk Management Consultant
Small-Business (50 or fewer emp.)
"Critical Software for our GSAR Network"
5/5
What do you like best about D4H?

This software is essential for easily maintaining members qualifications and proof documentation. The alerts on expiration of qualifications keeps the members and overhead up to date and responsive to ensure members are cleared for active duty. This is one of my favorite features as a senior member. Review collected by and hosted on G2.com.

What do you dislike about D4H?

Having used a variety of info management systems in various roles, I can honestly say there isn't any part of D4H that I could gripe about. The only minor negative I could possibly system does so much and has so many functions which may not be pertinent to front line members and may make their experience a bit more confusing. Review collected by and hosted on G2.com.

Response from Amy Brennan of D4H

Thanks, John! Delighted to hear D4H has helped with your SAR team management :)

Frank B.
FB
Frank B.
Team Lead, K9 Handler
Mid-Market (51-1000 emp.)
"Goodbye Excel - Hello D4H"
5/5
What do you like best about D4H?

Consolidated collection of our team data, accessible from anywhere (with internet access). Intuitive and easy to use interface that works well on computers, tablets amd phones. Way better than all the distributed spreadsheets we used to use. Review collected by and hosted on G2.com.

What do you dislike about D4H?

Ad-hoc reporting is limited. The reporting tool is easy to use but options are limited. Often dump the data to excel and use excel formulas to combine and filter data to meet our team's reporting needs Review collected by and hosted on G2.com.

Response from Amy Brennan of D4H

Thanks for the feedback, Frank!

Richie S.
RS
Richie S.
Lieutenant
Mid-Market (51-1000 emp.)
"Powerful System to provide incident management and tracking"
4/5
What do you like best about D4H?

Many different options and fields available Review collected by and hosted on G2.com.

What do you dislike about D4H?

Poor interaction with external applications Review collected by and hosted on G2.com.

Response from Amy Brennan of D4H

Thank you for the feedback Richie! If there's a specific integration you'd like to see please let us know! I've linked our existing integrations below.

See how D4H improved
Gerrit P.
GP
Gerrit P.
Field Director / Mission Coordinator
Mid-Market (51-1000 emp.)
"Enhanced visibility in to the time and effort it takes to keep our organization at its best"
4.5/5
What do you like best about D4H?

D4H is robust and customizable, it allows us to capture the data that is relevant to our mission and allows us to recognize the time and efforts that our members dedicate to our team, with detailed reports. Review collected by and hosted on G2.com.

What do you dislike about D4H?

Some of the permissions are a bit "all or nothing". It would be great if we could allow people who had specific roles within an incident to edit parts of the incident report. There are some enhancements I would like to see to some of the reporting features, that would allow us to be able to run different types of attendance reports for specific individuals, or a group of them. Review collected by and hosted on G2.com.

Response from Amy Brennan of D4H

Thanks Gerrit! Great to hear D4H has brought increased visibility to your team's operations.

Thanks for your feedback on permissions and reports, I've noted this for discussion.

James S.
JS
James S.
Senior Technical Product Manager, Security Products - Oracle Cloud Infrastructure
Mid-Market (51-1000 emp.)
"Snohomish County SAR use"
5/5
What do you like best about D4H?

Easy site to use for tracking everyone's training requirements and making sure that everyone is up to date. We also use it to track all missions, training events and meetings. That allows us to track everyone's volunteering hours. Review collected by and hosted on G2.com.

What do you dislike about D4H?

The only real confusing part is when folks want to update their training - its too easy to end up creating a new course rather then updating a person's record.. Review collected by and hosted on G2.com.

Response from Amy Brennan of D4H

Thank you for this feedback, James!

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"D4H had been very helpful with declaring, monitoring, and managing search and rescue operations"
4/5
What do you like best about D4H?

Easy to navigate and utilize the site on phone or computer Review collected by and hosted on G2.com.

What do you dislike about D4H?

Formatting could be tidied up a bit to make the site more streamlined Review collected by and hosted on G2.com.

Response from Amy Brennan of D4H

Thank you for the feedback! Great to hear the software has helped with your SAR team coordination.

John L.
JL
John L.
Support Specialist
Mid-Market (51-1000 emp.)
"Great system for teams"
5/5
What do you like best about D4H?

The system allows us to track times for members on deployment, in training, and doing meetings. I love that I can, with one click, email my team with updates and messages. We can track certifications and availability. Review collected by and hosted on G2.com.

What do you dislike about D4H?

It did take some time to get used to where to look for some items. Review collected by and hosted on G2.com.

Response from Amy Brennan of D4H

Thanks for your review, John!

SM
Sean M.
Powerline Technician
Small-Business (50 or fewer emp.)
"D4H Review"
3.5/5
What do you like best about D4H?

The computer version with the big whiteboard is really easy to see almost everything you need at a glance. Review collected by and hosted on G2.com.

What do you dislike about D4H?

The app seems to be harder to find the same items. Review collected by and hosted on G2.com.

Response from Amy Brennan of D4H

Thank you, Sean!

JD
James D.
Computer Coordinator
Mid-Market (51-1000 emp.)
"It has helped us organize 7 teams under 1 location"
4.5/5
What do you like best about D4H?

You can keep all the different team members separate to track incidents and training as well as equipment by district. Review collected by and hosted on G2.com.

What do you dislike about D4H?

Our system is unique and built to our use and needs. It can be difficult to see certain information about equipment without having to go look for it. But they are willing to fix issues as we go.

When equipment is used at an incident we don't see the quantity number subtracting from the inventory on the truck in real time. Review collected by and hosted on G2.com.

Response from Amy Brennan of D4H

Thanks for your review, James! Great to hear D4H has helped bring oversight to your equipment and personnel across multiple teams.

Your equipment items should subtract from your inventory as soon as they have been saved on the activity report. Perhaps the reports are being left open? Don't hesitate to reach out if you have any trouble!

Verified User in Public Safety
AP
Verified User in Public Safety
Small-Business (50 or fewer emp.)
"D4H special team use for regional hazmat response"
5/5
What do you like best about D4H?

Very intuitive to use. Excellent user interface. Review collected by and hosted on G2.com.

What do you dislike about D4H?

Reporting function could use more options. Review collected by and hosted on G2.com.

Response from Amy Brennan of D4H

Thank you for the feedback! Faster and more customizable reports are a priority for us in 2022.