Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Intuitive platform, with a good customer support"
4/5
What do you like best about D·engage?

It's really easy to use. The platform is very intuitive and in just a few weeks you'll be able to create your own communications strategy from scratch. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

The reporting options available on the platform are of little or no help in managing and adjusting the CRM strategy, they are very shallow and there is little or no choice of really effective filters and graphs.

The platform presents bugs with a given frequency and new features of the platform are rarely informed in advance, so that we can anticipate any adjustments to the strategy for sending communications. Review collected by and hosted on G2.com.

Response from Justis Saayman of D·engage
Edit edit

Thank you so much for leaving your review. We are happy the platform was easy-to-understand and use and allowed you to create campaigns and strategies.

As to the reporting, we are actively working on this platform module in order to better serve our clients. Watch this space as something new is coming.

We are also introducing new client communication methods in order to better inform you, our client of any new functions or features which are in the development roadmap.

Shayan A.
SA
Shayan A.
Digital Lead
Enterprise (> 1000 emp.)
"Amazing and super convenient"
4.5/5
What do you like best about D·engage?

Ease of use and great customer support when you need it. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

Tutorials for learning should be within the platform. Like an e-library. Review collected by and hosted on G2.com.

Response from Justis Saayman of D·engage
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We're thrilled to hear that you find D·engage amazing and super convenient! Our team is dedicated to providing great customer support and we're glad to hear that you've had a positive experience with us.

Verified User in Financial Services
EF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"a good experience with alot of benefits for the company helps the client to be engaged all the time"
3.5/5
What do you like best about D·engage?

Product is very helpful and provides real value Review collected by and hosted on G2.com.

What do you dislike about D·engage?

The response time needs improvement sometimes things get delayed Review collected by and hosted on G2.com.

Response from Dilayda Soylu of D·engage
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Thank you for sharing your experience with D·engage! We’re glad to hear that the platform brings real value and helps your company keep clients engaged. We also appreciate your feedback about response times. We are continuously improving our support processes to ensure faster turnaround and smoother experiences.

MK
Mohammed Fawad K.
VP-Unit Head Digital Business
Mid-Market (51-1000 emp.)
"Great experience with the service!"
5/5
What do you like best about D·engage?

I like the CDP functionality which is better than any other platform. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

The UI can be improved and more tracking on dashboards. Review collected by and hosted on G2.com.

Response from Justis Saayman of D·engage
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We're thrilled to hear that you're enjoying the CDP functionality of D·engage! Your input on the UI and dashboard tracking is valuable, and we'll strive to make improvements in those areas. It's great to hear that our platform is helping you automate your customer retention efforts.

Sana Y.
SY
Sana Y.
Email Marketer / Copywriter
Apparel & Fashion
Mid-Market (51-1000 emp.)
"Highly Effective and User Friendly Platform for email marketing and web Push Notification."
5/5
What do you like best about D·engage?

De-engage is an exceptional email marketing platform! Its customization options for emails and push notifications are fantastic, allowing for highly targeted campaigns that truly engage the audience.

The segmentation features are top-notch, offering precise audience targeting based on various behaviors and preferences.

Plus, integrating different CMS platforms is incredibly smooth and straightforward, making the setup process a breeze. It's a powerful tool for businesses looking to elevate their email marketing strategies and drive better results Review collected by and hosted on G2.com.

What do you dislike about D·engage?

I only recommend the auto-save Option for customized content. Review collected by and hosted on G2.com.

Response from Justis Saayman of D·engage
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Thank you for sharing your positive feedback about D·engage! We're thrilled to hear that you find our platform highly effective and user-friendly for email marketing and web push notifications. We appreciate your suggestion for an auto-save option for customized content and will definitely take that into consideration for future updates.

It's great to know that D·engage is helping businesses like yours elevate their email marketing strategies and drive better results while being cost-effective. We're committed to providing top-notch customization options and seamless integration with various CMS platforms to make your experience as smooth as possible.

If you have any further suggestions or feedback, please feel free to reach out. We're here to help and support your success with D·engage!

Usamah N.
UN
Usamah N.
Manager - Corporate Communications
Enterprise (> 1000 emp.)
"A good experience overall"
5/5
What do you like best about D·engage?

Its easy to use and well sorted. Support from the team is amazing and they are very responsive. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

Helpful tips can be added with some options to assist users. Review collected by and hosted on G2.com.

Response from Justis Saayman of D·engage
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We're glad to hear that you find D·engage easy to use and well sorted, and that you appreciate our amazing and responsive support team. We will definitely take your feedback into consideration regarding adding helpful tips and options to assist users. Thank you for sharing your experience with us!

Rehan K.
RK
Rehan K.
Brand Manager Digital
Enterprise (> 1000 emp.)
"Winning Combination of Team, Features, and Platform"
5/5
What do you like best about D·engage?

The best aspect of D·engage is the exceptional combination of its dedicated team, robust platform, and advanced features. The platform excels in delivering personalized, omnichannel customer engagement through smart automation and real-time analytics. Its seamless integration captures all critical website events, ensuring nothing is missed. The responsiveness of the implementation team is outstanding, making sure the platform is set up smoothly and effectively. We use D·engage every day, and the support team’s collaboration helps us fully leverage its cutting-edge tools for meaningful customer interactions. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

The platform's vast feature set can be a bit overwhelming at first, but with a little time and exploration, it becomes highly intuitive and easy to navigate. Review collected by and hosted on G2.com.

Response from Justis Saayman of D·engage
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It's great to hear that D·engage is serving as a one-window solution for gathering customer data, marketing, and tracking results. We're pleased that our platform is benefiting you in streamlining these processes and enabling meaningful customer interactions. Thank you for choosing D·engage for your engagement needs.

Muhammet A.
MA
Muhammet A.
Associate Product Manager
Small-Business (50 or fewer emp.)
"Enhancing Customer Engagement with D·engage"
4/5
What do you like best about D·engage?

You know what I love most about D·engage? Its multi-channel communication features really personalize how you connect with consumers. The user-friendly interface and awesome analytics tools make it super easy to optimize your marketing campaigns. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

But honestly, some folks might find D·engage’s wide range of features a bit overwhelming at first. Plus, having more integration options could really help some businesses. Review collected by and hosted on G2.com.

Response from Justis Saayman of D·engage
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We're thrilled to hear that you love D·engage's multi-channel communication features and user-friendly interface! We're constantly working to improve integration options to better suit businesses of all sizes.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"A Competent and Powerful CRM Tool"
4.5/5
What do you like best about D·engage?

It includes most of the capabilities expected from a CRM product. The integration, installation, and management of the data infrastructure, along with campaign sending and tracking, are clear and straightforward. They have a very good customer support team. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

Feature requests for further development of product competency take a long time sometimes. Review collected by and hosted on G2.com.

Response from Justis Saayman of D·engage
Edit edit

We're glad to hear that you find D·engage to be a competent and powerful CRM tool with clear and straightforward capabilities, as well as a good customer support team.

Gökhan K.
GK
Gökhan K.
Digital Marketing Manager
Small-Business (50 or fewer emp.)
"Dengage boosts customer engagement with powerful segmentation and multi-channel automation."
4.5/5
What do you like best about D·engage?

Dengage excels with its outstanding customer support and seamless automation. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

Dengage offers great features, though getting used to the panel takes some time. Review collected by and hosted on G2.com.

Response from Justis Saayman of D·engage
Edit edit

Thank you for your feedback. We understand that getting used to the panel may take some time, and we're continuously working to improve user experience.