Edit

A

Anıl Can .

Director Of Ecommerce

Mid-Market (51-1000 emp.)

6/7/2021

"Comprehensive and Easy to Use CDP & Marketing Automation"

4.5/5

What do you like best about D·engage?

The new AI engine significantly automates audience segmentation and predicts churn accurately. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

Developer guides for custom API integrations could be more visual and beginner-friendly. Review collected by and hosted on G2.com.

Response from Dilayda Soylu of D·engage

edit

Thank you for sharing your feedback with us!

We’re glad to hear that the AI engine and predictive features are helping with segmentation, churn prediction, and your overall omnichannel marketing efforts. It’s great to know D·engage is supporting your daily work.

LN

Lena N.

Owner

Small-Business (50 or fewer emp.)

11/4/2025

"Powerful and easy to use once you get the hang of it"

5/5

What do you like best about D·engage?

I like how easy it is to build and automate campaigns in D·engage. Everything’s in one place, which saves a ton of time.

Their customer support team has been rather fast to responding to my inquires. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

There’s a small learning curve at the beginning, but once you get used to the platform it becomes really easy to use and quite intuitive. Review collected by and hosted on G2.com.

Response from Dilayda Soylu of D·engage

edit

Thank you so much for sharing your experience! 💫

We’re thrilled to hear that you’re finding D·engage easy to use once you get the hang of it and that our automation tools are helping you save time and stay organized. It’s also great to know our support team has been responsive to your needs; we’ll be sure to pass along your kind words.

IF

Verified User in Financial Services

Enterprise (> 1000 emp.)

12/30/2025

"Unmatched Customer Insights with Unified Data Platform"

5/5

What do you like best about D·engage?

The platform’s ability to unify data from across touchpoints gave us a true 360° view of our customers and created actionable insights we had not previously been able to surface. This has driven highly targeted, meaningful engagements that directly support informed decision-making for our clients. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

Onboarding a new platform can be a steep learning curve. But across the board, the D-engage support team has been responsive, knowledgeable, and a true partner in our success. Their attentive service has ensured we always get the most of the platform. Review collected by and hosted on G2.com.

What problems is D·engage solving and how is that benefiting you?

We were able to build uncapped campaigns that dynamically adjust to real-time customer behaviour — something that’s made a measurable impact on engagement rates. The intuitive segmentation and automated workflows allowed us to run sophisticated campaigns without friction, delivering results well above what we expected. Review collected by and hosted on G2.com.

Response from Magali Lombardo of D·engage

edit

Glad to hear D·engage is helping you unify customer data and unlock more actionable insights 🧠

Creating a true 360° view and turning it into meaningful engagement is exactly what we aim to support!

We also appreciate your note on onboarding and our support team. Being a responsive and reliable partner throughout the learning curve is something we take seriously.

AR

Verified User in Retail

Mid-Market (51-1000 emp.)

7/15/2026

"Wonderful Support, Easy CRM Integration, and Strong Campaign ROI."

5/5

What do you like best about D·engage?

-Wonderful customer support

-Easy to integrate with mutilple CRM

-Amazing campaign performance

-Achieved ROI in 4 months

-Great UX

-The nice addition is Zeki AI Review collected by and hosted on G2.com.

What do you dislike about D·engage?

Some advanced features require a learning curve. Review collected by and hosted on G2.com.

UC

Verified User in Consumer Goods

Enterprise (> 1000 emp.)

11/5/2025

"Very intuitive platform with great support"

5/5

What do you like best about D·engage?

What stood out to me most about Dengage was how straightforward it was to beign using since from the begging, especially on the integration phase team were really helpful to show the dashboard and the channels that we use and they were really there for us when we have any questions. Learning curve is definetly way better than the platform that we used before. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

Not anything specifically they have lots of great features and you need to spend a bit time but the team is always helpful. Review collected by and hosted on G2.com.

What problems is D·engage solving and how is that benefiting you?

We are having an issue that out all data were in different places so they were not speaking with each other, turning as a bad experience for the end user because we were not able to make ommnichanel marketing automation but since Dengage cdp function now there is no data silos and we can make 360* communication easily in one platform. Review collected by and hosted on G2.com.

Response from Magali Lombardo of D·engage

edit

Thank you for your review and sharing your experience with us.

We’re really glad to hear that getting started with D·engage felt straightforward and that our team was able to support you through the integration phase. It’s great to know the platform has been intuitive for your channels and day-to-day work.

We also appreciate your note about spending some time exploring the features. Our team is always here to help whenever you need guidance.

Thank you again for your trust, we’re happy to support your journey toward seamless, 360° communication without data silos. 🙌

SW

Sara W.

Managing Director

Small-Business (50 or fewer emp.)

11/4/2025

"Fast onboarding and Lasting Value for Data-Driven Teams"

5/5

What do you like best about D·engage?

Onboarding was a seamless, and relatively, quick experience and taught us a lot about working with the data. It helped us find new ways to use it to help our customers. This is a trend that has carried on into BAU. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

Nothing that has impacted our use of the platform - I'd say, as with all marketing automation tools, it took a few uses to get my head around the segmentation & campaign creation. Review collected by and hosted on G2.com.

Response from Dilayda Soylu of D·engage

edit

Thank you so much for sharing your experience with us! 🌟

We’re really happy to hear that onboarding was smooth and that you found value in how D·engage helps you make the most of your data and that’s exactly what we aim for.

UI

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

11/12/2025

"Effortless Data Access and Personalization Made Simple"

5/5

What do you like best about D·engage?

I appreciate how simple it is to use the data space, as well as how easily data can be accessed for various purposes, including segmentation, content creation, and website personalization. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

The documentation regarding connecting via FTP and the different data warehouses they support out of the box could use some improvement. Review collected by and hosted on G2.com.

What problems is D·engage solving and how is that benefiting you?

1. Data Centralization

2, Omni Channel Data Access

3. Less IT and Tech Team dependencies

4. Easier Segmentation across any data current in the CDP + using other data sources outside of Dengage on the fly without duplicating data

5. Central content creation engine

6. Way too easy content hyper personalization

7. Website and mobile app personalization based on user real time behavior instantly without constant developer or tech support

8. Super comfortable and easy interface for marketers of any caliber Review collected by and hosted on G2.com.

Response from Magali Lombardo of D·engage

edit

Thank you for sharing your experience with us! 🌟

We’re glad to hear that working with your data has been simple and that the platform is helping you centralize information, personalize content, and reduce tech dependencies across your workflows.

Thank you as well for highlighting the FTP and data warehouse documentation. We’re actively improving these areas, and feedback like yours helps guide our updates.

We appreciate your detailed insights and are happy to support your team in delivering more connected and real-time customer experiences.

AO

Verified User in Online Media

Small-Business (50 or fewer emp.)

12/30/2025

"Empowers Creative Campaigns with Seamless Onboarding"

5/5

What do you like best about D·engage?

As a design and marketing agency focussed on creating meaningful customer experiences, D-engage helps us turn ideas and data into campaigns that tricky connect with people. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

While it can take time to fully understand and master the platform, the onboarding process was very fast and seamless from the start. Their team made the transition smooth so we could quickly begin using the platform’s capabilities without disruption to our business. Review collected by and hosted on G2.com.

Response from Magali Lombardo of D·engage

edit

Thanks for sharing your experience!

We love hearing how D·engage helps your team turn ideas and data into campaigns that genuinely connect with people.

It’s also great to know that onboarding felt fast and smooth, even with a powerful platform. Helping teams get value quickly without disrupting their workflow is something we care deeply about.

AA

Verified User in Apparel & Fashion

Enterprise (> 1000 emp.)

2/11/2026

"Powerful AI Campaign Optimization for Personalized, Data-Driven Marketing"

5/5

What do you like best about D·engage?

Dengage is very helpful for measuring data and customer behaviour across different fields. The AI campaign optimization features are really helpful for tracking and reaching the right audience at the right time. The segment feature is also really good for reaching a personalized audience for specific collection campaigns and offers. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

So far, I haven’t had any issues. All the features are really helpful, and they’ve been useful for what I need. Review collected by and hosted on G2.com.

MA

Mushkbar A.

Head of Marketing

Small-Business (50 or fewer emp.)

7/14/2025

"Streamlined CRM Management with Strong Core Features"

4/5

What do you like best about D·engage?

I like the ease of use, intuitive segmentation, detailed data tracking, smooth campaign flow setup, and how simple it is to draft and deploy both push and email messages. While the platform is global, the presence of an on-ground Pakistani team greatly enhances the overall service experience. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

There’s a lack of training or guidance on segmentation creation, which could help CRM managers target more effectively and make full use of the platform’s capabilities. Review collected by and hosted on G2.com.

Response from Dilayda Soylu of D·engage

edit

Thank you for sharing your experience with D·engage. We are glad that you find the platform easy to use with smooth campaign flows, intuitive segmentation, and simple message deployment. It is also great to hear that our local team in Pakistan adds value to your overall experience.

We appreciate your note on segmentation training and guidance. Supporting CRM managers to fully leverage the platform is important to us, and we are enhancing our resources to make targeting even more effective.