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UF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

11/20/2025

"Transforms Customer Journeys with Seamless Omnichannel Integration"

5/5

What do you like best about D·engage?

What I appreciate most about D·engage is its powerful ability to break down data silos and enable truly seamless, personalized omnichannel customer journeys. It goes beyond basic email automation to integrate the entire customer experience. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

So far, I haven't encountered any critical dislikes or deal-breakers with D·engage. The platform seems robust, and the core functionality of unified customer data and omnichannel automation is performing exactly as expected. Review collected by and hosted on G2.com.

What problems is D·engage solving and how is that benefiting you?

1. Increased Revenue and Conversions

By segmenting and personalizing offers based on real-time intent (like a specific product view), you ensure the message is highly relevant, leading to higher click-through rates and conversion rates.

2. Enhanced Customer Loyalty (CLV)

Consistent, relevant, and well-timed communication builds trust and deepens the relationship, resulting in higher customer lifetime value (CLV) and lower churn rates.

3. Operational Efficiency

Consolidating data and automating complex cross-channel journeys in one place saves time and reduces costs by eliminating the need to manage multiple disparate marketing tools. Review collected by and hosted on G2.com.

Response from Magali Lombardo of D·engage

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Thank you for sharing your experience with D·engage!

We’re glad to hear the platform is helping you break down data silos and deliver seamless, personalized customer journeys across channels. It’s also great to know that everything is performing as expected and supporting stronger revenue, loyalty, and operational efficiency.

We appreciate your feedback and are happy to be part of your team’s growth.

ME

Mohammed Amine E.

Core Banking Solution- IT Engineer

Small-Business (50 or fewer emp.)

2/12/2025

"Great experience"

4.5/5

What do you like best about D·engage?

The most helpful about D-engage is that they already have many solutions for common problems that can face any society during any digital project.

Having good IT teams and flexible managers, they assure the progress of their projects towards the clients with good sense of communication, reviewing.

For me, i've enjoyed working with them, such an amazing journey! Review collected by and hosted on G2.com.

What do you dislike about D·engage?

To be honest all i can say is that i've never had a problem with them, smooth professionnel work relationship Review collected by and hosted on G2.com.

Response from Justis Saayman of D·engage

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Thank you for sharing your positive experience with D·engage! We are thrilled to hear that you found our solutions helpful and our team accommodating. We strive to provide seamless communication and efficient project progress for all our clients.

We are delighted that you have not encountered any issues with us and appreciate your trust in our professionalism. If you ever have any questions or need assistance in the future, please do not hesitate to reach out. We are here to support you every step of the way.

We are glad to hear that our services have benefited you in terms of the fluidity of sending and receiving marketing SMS and emails. Should you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing D·engage!

UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/22/2026

"Increased Rides per Customer and Improved Conversions"

5/5

What do you like best about D·engage?

We were losing some visitors before they were converting into customers. There has been an improvement on that, but the bigger impact is that we’ve increased the number of rides per customer among our B2C clients. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

Actually, everything is good. The CSM and the account executives are very open and are fixing the issues. Review collected by and hosted on G2.com.

FA

faizan a.

2/11/2026

"Streamlined Marketing Automation Tool"

5/5

What do you like best about D·engage?

I like how D·engage helps me to automate lifecycle messaging with live users, which makes designing customer journeys and letting them run automatically, instead of using manual triggers based on user behavior, a lot easier. It also effectively automates complex workflows and reduces manual effort, allowing for streamlined marketing campaigns. Plus, it was quite easy to set up. Overall, using D·engage has been a great experience and it's working awesome. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

Reports should be customizable Review collected by and hosted on G2.com.

AM

Ahsan M.

Marketing Executive

Small-Business (50 or fewer emp.)

4/29/2026

"Smooth Integration and Support That Boosted Campaign Performance"

5/5

What do you like best about D·engage?

It helps automate user journeys with AI builders. Campaign performance improved thanks to more focused retargeting, and the integration process, along with their support, was smooth. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

The UI is okay, but I’ve been informed it will be upgraded soon. Review collected by and hosted on G2.com.

JP

Jessica P.

11/5/2025

"Great Coordination of Data and Channels"

5/5

What do you like best about D·engage?

I have been using D·engage for 5 years and I'm impressed by its ability to integrate seamlessly with my website, allowing me to utilize the push and email functionalities effectively. This is crucial for coordinating messaging across channels in real-time, which is especially beneficial with having both an offline and online store. One of the standout features I appreciate is the coordination of data, which facilitates more personalized and specific messaging. It's essential for building trust with my brand, and D·engage excels in making meaningful connections with customers. Additionally, I find the onboarding and customer service teams to be excellent and really helpful, which is vital during the initial setup process. The training provided is also great, ensuring a smooth transition and utilization of the platform. I don't hesitate to recommend the D·engage team - they have become my trusted advisor as well as my supplier. I trust them to let me know when I could do things better! Review collected by and hosted on G2.com.

What do you dislike about D·engage?

Getting up and running requires quite a lot of support from the D·engage team initially, and it's not self-service. Some more automation would be fantastic. But the team were amazing. Review collected by and hosted on G2.com.

What problems is D·engage solving and how is that benefiting you?

I use D·engage to integrate with my website for push and email communication, enhancing real-time messaging across channels and improving personalization, which strengthens customer trust. It coordinates data from separate systems for more targeted connections, crucial for building meaningful customer relationships. Review collected by and hosted on G2.com.

Response from Magali Lombardo of D·engage

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Thank you so much for sharing your experience with us, Jessica.

We’re truly delighted to hear that you’ve been using D·engage for 5 years and finding real value in how the platform helps you coordinate messaging across channels in real-time. It’s also wonderful to know that our onboarding and customer service teams have been able to support you throughout the process and contribute to a smooth setup and ongoing experience.

We appreciate your note about the initial effort required to get everything up and running. We’re continuously improving our automation features and self-service capabilities to make the process even more intuitive.

Thanks again for your trust and for recommending D·engage. We’re glad to be a partner you can rely on! 🙌

SA

Selami A.

IT MANAGER

Enterprise (> 1000 emp.)

3/24/2026

"Seamless Mass Email Sending Made Easy"

5/5

What do you like best about D·engage?

My favorite feature is its seamlessness in mass email sending. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

The interface used contains too much detail, resulting in a significant time loss with each submission. Review collected by and hosted on G2.com.

SA

serkan a.

Digital Analytics Specialist

Mid-Market (51-1000 emp.)

3/31/2026

"Serkan A."

5/5

What do you like best about D·engage?

You can customize your all scenarios, and that is so easy Review collected by and hosted on G2.com.

What do you dislike about D·engage?

sometimes it can be slow but that is not a big issue for us Review collected by and hosted on G2.com.

Response from Dilayda Soylu of D·engage

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Thank you for sharing your experience. We are pleased to hear that D·engage has been useful for your push scenarios and works well with your app, and we also appreciate your note regarding occasional slowness.

AQ

Abdul Q.

Assistant Manager Growth & Investments

Mid-Market (51-1000 emp.)

4/3/2026

"Easy to Use Platform with Clear, Accessible Analytics"

5/5

What do you like best about D·engage?

The platform is easy to use, and the analytics are straightforward and accessible. Review collected by and hosted on G2.com.

What do you dislike about D·engage?

Nothing to add as of now. Everything has been smooth so far. Review collected by and hosted on G2.com.

AT

Verified User in Tobacco

Mid-Market (51-1000 emp.)

6/24/2026

"Easy Segmentation and Editing That Just Works"

4.5/5

What do you like best about D·engage?

I like segmentation; it's easy to use and edit Review collected by and hosted on G2.com.

What do you dislike about D·engage?

less AI feature and less AI support for now Review collected by and hosted on G2.com.