--- title: D·engage Reviews meta_title: 'D·engage Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 140 reviews by the users' company size, role or industry to find out how D·engage works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 140 scale: '5' date_modified: '2026-08-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # D·engage Reviews **Vendor:** D·engage **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.6/5.0 **Total Reviews:** 140 ## About D·engage D·ENGAGE: CUSTOMER EXPERIENCE FINALLY DONE RIGHT. Transform your data into meaningful customer experiences at the moments that matter most. Our Customer Experience Data Platform (CXDP) empowers marketers to deliver personalized, data-driven 1:1 engagement across every channel. The platform activates your data where it lives, powers AI-driven personalization, and executes through fully native channels. Cloud or on-premise, it adapts to your needs, providing a clear, seamless journey from data to revenue. GLOBAL TRUST. MEASURABLE RESULTS. We’re trusted by more than 200+ of the world's best brands in over 30 countries across Europe, MENA, LATAM and Asia. Brands such as Turkish Airlines, Acerto, Vodafone, Unilever, Toyota, BYD, Yves Rocher, Enterprise, Lexus, İş Bankası, and UBL trust us to connect data, personalize engagement, and achieve measurable results. OUR CAPABILITIES. D·engage gives you full control to build and activate campaigns instantly, powered by real-time segmentation and true 360° customer visibility. We remove complexity by unifying all your customer data, insights, and actions in one platform. 1. True Data Foundation: the industries leading CDP Our data-first foundation powers everything we do. D·engage unifies every online and offline data point into a single, always up-to-date customer view. \> Activate data instantly with zero-effort integration, no replication. \> Build real-time 360° profiles across all data sources. \> Connect easily to Oracle, PostgreSQL, MS SQL, SAP HANA, BigQuery, and Redshift. \> Run in cloud or on-premise with full security. \> Create micro-segments and personalize in real time. 2. Realtime, 1:1 Personalization: the Channels Every channel in D·engage is built natively, allowing seamless, real-time engagement across every touchpoint - Email, SMS, WhatsApp, mobile push, web push, and on-site messaging. \> Omnichannel automation that connects every channel in one flow. \> Journey orchestration to design and automate personalized customer paths. \> Advanced analytics with unified dashboards and actionable insights. \> Flexible integrations with leading CRM, BI, and marketing tools. 3. AI-Driven Intelligence: Zeki AI Our Predictive AI - Zeki - anticipates customer behavior, recommends optimal next actions, and makes hyper-personalization smarter at every step. This ensures your campaigns are always intentional and profitable. Predictive AI (Zeki AI) that anticipates behaviors and optimizes campaigns in real time. THE COMPANY D·engage is backed by leading investors including TIBAS Ventures, with participation from Gelecek Etki VC (managed in partnership with Vestel Ventures and Tacirler Asset Management), Maxis, and the Türkiye Development Fund – Invest 101 Fund. Our headquarter is in London, supporting a global team and customer base across Europe, MENA, LATAM, and Asia. Visit Dengage.com ## D·engage Pros & Cons **What users like:** - Users love the **user-friendly interface** of D·engage, making it easy to implement comprehensive marketing strategies. (58 reviews) - Users commend the **responsive and helpful customer support** of D·engage, enhancing campaign optimization and overall experience. (39 reviews) - Users find D·engage's **comprehensive solutions** and responsive support essential for optimizing digital marketing efforts. (33 reviews) - Users appreciate the **effective customer engagement** capabilities of D·engage, enhancing communication and driving successful marketing strategies. (26 reviews) - Users love the **user-friendly interface** of D·engage, which enhances their overall experience and simplifies tasks. (25 reviews) - Users love the **smart automation** of D·engage, simplifying campaign management and enhancing overall customer engagement. (24 reviews) - Automation Efficiency (23 reviews) - Easy Setup (23 reviews) - User-Friendly Interface (23 reviews) - Users value the **ease of use** and **number of features** offered by D·engage for effective integration. (22 reviews) **What users dislike:** - Users find the **learning curve steep** , as building segments and the interface can be quite challenging initially. (23 reviews) - Users find D·engage has **limited features** , particularly in WhatsApp integration and onsite personalization capabilities. (15 reviews) - Users experience **missing features** in D·engage, particularly with integration and data processing delays affecting functionality. (10 reviews) - Users feel that the **reporting dashboard needs improvement** and lacks depth in customization and results. (9 reviews) - Users experience **slow customer support** , often needing to resolve issues independently, which impacts their overall experience. (9 reviews) - Users find D·engage to be **time-consuming** due to excessive clicks and slow progress in accessing essential functions. (9 reviews) - Need for Improvement (8 reviews) - Reporting Issues (8 reviews) - Segmentation Issues (8 reviews) - Insufficient Guidance (7 reviews) ## D·engage Reviews ### 1. Efficient Post-Event Engagement with Easy Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about D·engage?** I like D·engage most for its intuitive interface, powerful audience segmentation, and flexible automated messaging features, which fit perfectly with our daily webinar and virtual event workflows. Its user-friendly design stands out a lot as I can quickly import attendee lists, create message templates, and set up automation rules without complicated training. Even new team members can get started in a short time, saving us a lot of learning costs. The fine-grained audience segmentation is my favorite function because it allows me to tag attendees based on their real behaviors during webinars. I can easily split the crowd into multiple precise groups and deliver tailored content to each one, which makes our follow-up far more targeted. Plus, the stable automated scheduling is extremely practical, allowing me to pre-set sending times for follow-up emails days in advance. This automation frees me from remembering dozens of follow-up tasks and ensures we never lose touch with valuable contacts. **What do you dislike about D·engage?** The reporting and data analytics module is quite basic. After running a campaign or a batch of follow-up messages, I can only view simple data like email open rates and click counts. It lacks in-depth analysis such as tracking which specific content attracts more attendees, or comparing engagement performance across different webinars. For example, when I send out webinar replay links and service brochures together, I cannot clearly see which attachment or link gets more clicks. We have to manually cross-check data with other tools, which adds extra work for our small team. **What problems is D·engage solving and how is that benefiting you?** D·engage streamlines post-webinar engagement, automates targeted communication, and efficiently nurtures leads by eliminating manual work, fixing audience classification issues, and ensuring timely follow-ups, enhancing our marketing operations. ### 2. Streamlined CRM Management with Strong Core Features **Rating:** 4.0/5.0 stars **Reviewed by:** Mushkbar A. | Head of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about D·engage?** I like the ease of use, intuitive segmentation, detailed data tracking, smooth campaign flow setup, and how simple it is to draft and deploy both push and email messages. While the platform is global, the presence of an on-ground Pakistani team greatly enhances the overall service experience. **What do you dislike about D·engage?** There’s a lack of training or guidance on segmentation creation, which could help CRM managers target more effectively and make full use of the platform’s capabilities. **What problems is D·engage solving and how is that benefiting you?** D·engage helps us centralize and streamline our CRM efforts by managing email and push campaigns, enabling precise audience segmentation, and tracking performance metrics all of which lead to more effective targeting, better customer engagement, and improved campaign efficiency. **Official Response from Dilayda Soylu:** > Thank you for sharing your experience with D·engage. We are glad that you find the platform easy to use with smooth campaign flows, intuitive segmentation, and simple message deployment. It is also great to hear that our local team in Pakistan adds value to your overall experience. We appreciate your note on segmentation training and guidance. Supporting CRM managers to fully leverage the platform is important to us, and we are enhancing our resources to make targeting even more effective. ### 3. A powerful contender for small and medium bussiness marketing, despite some database problems **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about D·engage?** I'm in the data team responsible for the input and output of data into D-engage. - We use D-engage everyday, mostly for sending emails but also for sending SMS and WhatsApp messages. - It's very easy to send data and retrieve data using the automated jobs functionality. - It's also very easy and fast to write queries and review them in the UI. - The integration is not very complicated if you understand your data. - The implementation of new use cases is also very simple. - They are always very helpful to solve the problems that may appear. - We can reach them via WhatsApp. - They are always implementing new functionalities. **What do you dislike about D·engage?** - They're based in Turkey, so it's kind of hard to get hold of them in regular business hours. - We had a lot of problems in the past involving the ability of processing all of the data and rules we have for our segments. - Sometimes we got a lot of delay to process our mailings, with up to 12 hours of delay. - Also we retrieve data daily to put in our datalake and the pipeline sometimes get delayed or error. - In the end, I think our base of customers grew too big (+40 million unique consumers) for them to handle. **What problems is D·engage solving and how is that benefiting you?** If I could summarize, it would be the personalization of the consumer journey, delivering the right content to each one of them and increasing our open, click, and conversion rates. We have a very large volume of data and also segments. We sometimes choose which communication will go to each consumer through modeling, and the result of the modeling is sent to Dengage, which can send the right communication to each consumer based on a column. We also include personalized texts and dynamic content images in each email, and during the processing of the send we make API calls for each email, capturing relevant information. Finally, we extract a lot of data via automated flows and input it in our datalake for later analysis. **Official Response from Dilayda Soylu:** > Thank you for taking the time to share such a comprehensive review. We are glad to hear that D·engage makes it easier for your team to manage data, run queries, set up automated jobs, and implement new use cases quickly. It is also great to know that our multi-channel capabilities and continuous feature updates are supporting your day-to-day operations. We appreciate your transparency about the challenges you have experienced with data processing delays and scalability. Handling very large customer bases is always a demanding task, and your feedback helps us continue strengthening our infrastructure to better support high-volume use cases. ### 4. Feature-Rich and Packed with Options **Rating:** 4.0/5.0 stars **Reviewed by:** hammad t. | Assitant Manager Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about D·engage?** D-engage has multiple features that helps us **What do you dislike about D·engage?** We haven't found any downside uptill now **What problems is D·engage solving and how is that benefiting you?** D-engage helps us in targetting selective audience as per our requirement ### 5. Powerful CRM Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Waqas P. | SGM Ecommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2025 **What do you like best about D·engage?** is a very powerful automation tool with advanced segmentation and marketing capabilities. What we appreciate most is the ability to run complex SQL logics to create segments and nuance our communication - all from one place. The support team is responsive and helpful, always guiding us in optimizing our campaigns. It’s a great tool for brands looking to scale their sales/engagement while maintaining personalization and control. The entire integration process was very easy and seamless. For whatsapp I would recommend to use your own WhatsApp APIs with dengage instead of Karix. It requires a separate person to manage this on a daily basis. **What do you dislike about D·engage?** the interface a little complex, it should have guided navigations **What problems is D·engage solving and how is that benefiting you?** they are trying to solve the marketing communication plan to existing and engaged customers. this helps us reach out to our existing customers in a more cost effective manner **Official Response from Justis Saayman:** > We're glad to hear that you find D·engage to be a powerful automation tool with advanced segmentation and marketing capabilities. Our support team is dedicated to providing helpful guidance for optimizing campaigns. ### 6. Excellent tool for optimising Email Marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2024 **What do you like best about D·engage?** Dengage is an incredibly user-friendly tool that has transformed our email marketing strategy. With it's powerful segmentation features, we've successfully optimized our campaigns for targeted customer engagement, conversion and retention. **What do you dislike about D·engage?** While Dengage is user-friendly and effective for optimizing our email marketing flows, we struggle with understanding its revenue attribution. **What problems is D·engage solving and how is that benefiting you?** Dengage enables us to connect seamlessly with both our online and in-store customers, facilitating direct engagement, targeted marketing, brand and product awareness, retention. conversion and more. **Official Response from Justis Saayman:** > We're thrilled to hear that D·engage has transformed your email marketing strategy and helped optimize your campaigns for targeted customer engagement, conversion, and retention! ### 7. Intuitive platform, with a good customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about D·engage?** It's really easy to use. The platform is very intuitive and in just a few weeks you'll be able to create your own communications strategy from scratch. **What do you dislike about D·engage?** The reporting options available on the platform are of little or no help in managing and adjusting the CRM strategy, they are very shallow and there is little or no choice of really effective filters and graphs. The platform presents bugs with a given frequency and new features of the platform are rarely informed in advance, so that we can anticipate any adjustments to the strategy for sending communications. **What problems is D·engage solving and how is that benefiting you?** The tool helps us implement the communication and customer relationship strategy, ensuring assertive execution. In this way, we maintain the recognition of being a decisive channel for revenue for the company. **Official Response from Justis Saayman:** > Thank you so much for leaving your review. We are happy the platform was easy-to-understand and use and allowed you to create campaigns and strategies. As to the reporting, we are actively working on this platform module in order to better serve our clients. Watch this space as something new is coming. We are also introducing new client communication methods in order to better inform you, our client of any new functions or features which are in the development roadmap. ### 8. a good experience with alot of benefits for the company helps the client to be engaged all the time **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about D·engage?** Product is very helpful and provides real value **What do you dislike about D·engage?** The response time needs improvement sometimes things get delayed **What problems is D·engage solving and how is that benefiting you?** Keeping the clients engages and helps in deepening **Official Response from Dilayda Soylu:** > Thank you for sharing your experience with D·engage! We’re glad to hear that the platform brings real value and helps your company keep clients engaged. We also appreciate your feedback about response times. We are continuously improving our support processes to ensure faster turnaround and smoother experiences. ### 9. Enhancing Customer Engagement with D·engage **Rating:** 4.0/5.0 stars **Reviewed by:** Muhammet A. | Associate Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about D·engage?** You know what I love most about D·engage? Its multi-channel communication features really personalize how you connect with consumers. The user-friendly interface and awesome analytics tools make it super easy to optimize your marketing campaigns. **What do you dislike about D·engage?** But honestly, some folks might find D·engage’s wide range of features a bit overwhelming at first. Plus, having more integration options could really help some businesses. **What problems is D·engage solving and how is that benefiting you?** Dengage really tackles the problem of fragmented client engagement across multiple digital platforms. Instead of struggling to send consistent and timely messages to clients, it provides a unified way to manage and personalize interactions via email, SMS, push notifications, and social media. For me, this streamlines communication and makes it easier to tailor marketing campaigns. Dengage’s comprehensive analytics and customer data management help me get a better understanding of consumer habits and preferences. This leads to more effective targeting, higher engagement rates, and happier customers. Plus, the platform’s automation tools save time and resources, so I can focus more on strategy rather than manual tasks. **Official Response from Justis Saayman:** > We're thrilled to hear that you love D·engage's multi-channel communication features and user-friendly interface! We're constantly working to improve integration options to better suit businesses of all sizes. ### 10. Please provide the text you would like translated. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about D·engage?** Various alternatives for a solution. **What do you dislike about D·engage?** The functionalities sometimes need to be adjusted at the moment the client wishes to use them. **What problems is D·engage solving and how is that benefiting you?** Automatic triggers for debtors **Official Response from Dilayda Soylu:** > Thank you for sharing your experience with D·engage. We are glad to hear that you value the variety of solutions available on the platform. We appreciate your feedback about the need for adjustments when using certain functionalities. Improving flexibility and ease of use is an ongoing focus for our team. ### 11. User friendly, wide number of features and great customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Sara H. | Lead Digital Marketing - E-commerce, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about D·engage?** With its user friendly intereface, it's easy to navigate within Dengage. Audience Segmentation through wide range of filters and Channel optimization are one the best features for precision targeting. Dengage provides a great customer support who's highly engaged in resolving issues and implemenating new ways to target customers. **What do you dislike about D·engage?** Reporting dashboard needs improvement and can show in-depth results. Marketing automation stabilization could also improve. **What problems is D·engage solving and how is that benefiting you?** Helping us fix some back end integration issues for smooth marketing automation rollout **Official Response from Justis Saayman:** > We're glad to hear that you find D·engage user friendly and appreciate our wide range of features. Our customer support team is dedicated to providing excellent service. ### 12. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Efe U. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about D·engage?** easy to use, user friendly, customer supportive **What do you dislike about D·engage?** there is nothing to explain for dislike part **What problems is D·engage solving and how is that benefiting you?** Thanks to D-engage we are personalizing the e-mail that we sent to our customers **Official Response from Justis Saayman:** > We're glad to hear that you find D·engage easy to use and user-friendly. Our customer support team is always here to help if you have any questions or need assistance. ### 13. Promising CRM Platform but cluttered. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about D·engage?** Automations and integration capabilities are exceptional, saving significant time for managing customer interactions and data synchronization. **What do you dislike about D·engage?** Some options are disjointed, forcing users to perform excessive clicks to access basic functions. **What problems is D·engage solving and how is that benefiting you?** Dynamic content and recurring flows save significant time on content creation, allowing to focus more on analytics and strategy. **Official Response from Justis Saayman:** > We're glad to hear that you find our automations and integration capabilities exceptional! We understand your concerns about disjointed options and excessive clicks, and we are continuously working to improve the user experience. ### 14. I have been working in charge of marketing platforms at Beymen Group for 8 years. **Rating:** 4.0/5.0 stars **Reviewed by:** Gürhan . | Communication and Marketing Platform Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2024 **What do you like best about D·engage?** We can use different data sources together with Dengage, which gives us incredible flexibility. **What do you dislike about D·engage?** It generally meets our needs and expectations. **What problems is D·engage solving and how is that benefiting you?** By using different data sources, we can create SQL-independent interactive segments, which can be easily utilized in customer journeys. Additionally, we can seamlessly orchestrate all communication channels in a single journey. **Official Response from Justis Saayman:** > We're glad to hear that you find D·engage to be flexible and meeting your needs. Thank you for sharing your positive experience! ### 15. A very good CDP tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about D·engage?** Something really good is that the help desk team is always available and willing to help. **What do you dislike about D·engage?** I don't have much too say. I feel I got acostumed well with this tool. **What problems is D·engage solving and how is that benefiting you?** We can create a lot of dynamic contents and provide it to our costumers through e-mail and push notifications. We realized that it was a game changer and we think D'Engage helped us a lot with that. Furthermore, the possibility of using segments derived from several different tables is also helping us a lot. **Official Response from Justis Saayman:** > Thank you for your feedback. We're pleased to hear that you have acclimated well to our tool and are finding it beneficial for creating dynamic content and utilizing segments. ### 16. Recommendation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about D·engage?** Intuitive platform with good options for planning CRM actions related to email campaigns. **What do you dislike about D·engage?** Slow processing of created segments and some minor bugs that take a long time to be fixed. Additionally, the reporting section doesn’t provide many insights at first. We need to export the data and perform our own analyses, create custom charts, etc. **What problems is D·engage solving and how is that benefiting you?** Help me communicate with our users more effectively, understand the user journey, and promote new products and services to our customer base. **Official Response from Justis Saayman:** > Thank you for sharing your positive experience with the intuitive platform and CRM options. We apologize for the slow processing and bugs you've encountered. Our team is actively addressing these issues. We understand the need for more insightful reporting and are committed to enhancing this aspect of our platform. ### 17. Easy & User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about D·engage?** User friendly interface, easy communication with accoun owners **What do you dislike about D·engage?** While creating emails it has limited capability to create designs **What problems is D·engage solving and how is that benefiting you?** It helps us to send our push notifications and sms easily. We are able to create journeys for our customers go reach them at the right time. **Official Response from Justis Saayman:** > Thank you for sharing your feedback on D·engage! We're thrilled to hear that you find our platform easy to use and great for communication with account owners. We appreciate your input on the limited design capabilities for emails, and we are continuously working to enhance this feature for a better user experience. It's fantastic to hear how D·engage is helping you with sending push notifications and SMS, as well as creating customer journeys. If you have any specific design suggestions or additional feedback, please feel free to reach out. We're here to assist and ensure you have a seamless experience with D·engage. ### 18. Managing the D engage since last September **Rating:** 4.0/5.0 stars **Reviewed by:** Zubair M. | Digital Media & Data Analytics Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about D·engage?** D engage is beneficial for our online store as well as offline stores. Email Marketing, push notification, and onsite. **What do you dislike about D·engage?** Sometime, Dengage accout is not lodded in, remove the users **What problems is D·engage solving and how is that benefiting you?** Offline sale measurement **Official Response from Justis Saayman:** > We're glad to hear that D·engage has been beneficial for your online and offline stores. We appreciate your feedback on the email marketing, push notification, and onsite features, and we'll take that into consideration for future improvements. ### 19. Useful and easy-to-learn communication tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about D·engage?** Creating segment is easy and fast thanks to interactive segment feature All communications can be managed and customer journeys can be prepared with a single tool **What do you dislike about D·engage?** There may be easier and more practical methods of transfering response data There should be detailed documentation that will allow us to obtain all the information we are looking for regarding the communication tool **What problems is D·engage solving and how is that benefiting you?** We can create customer journey which include all communication methods like email,sms,push etc. in denagage, for customers who do not respond to a communication method, we can add different communication methods to their journeys. we can provide personalized communications with using our customer data in d'engage **Official Response from Justis Saayman:** > Thank you for sharing your positive experience with creating customer journeys and personalized communications using D·engage. We understand your concerns about the transfer of response data and the need for detailed documentation. We will strive to address these areas to enhance your overall experience with our platform. ### 20. Basic services are easy to use but support is not enough for complex services such as automated ones **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about D·engage?** email, push setups are easy.................... **What do you dislike about D·engage?** customer support is slow and most of the services are expected to be done by the client. **What problems is D·engage solving and how is that benefiting you?** Communiticating with my own data. **Official Response from Justis Saayman:** > Thank you for sharing your feedback with us. We're glad to hear that you find our basic services easy to use. We apologize for any inconvenience you experienced with our customer support for more complex services. We strive to provide timely assistance and will work on improving in this area. Your input is valuable to us as we continue to enhance our services to better meet your needs. If you have any specific concerns or require further assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you better in the future. ### 21. Overall Satisfactory but needs improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about D·engage?** Their teams support has been best in the industry however your resources are often unaware of the features offered **What do you dislike about D·engage?** Reporting dashboard needs a lot of improvement. The tool is not user friendly to create customer segmentation and lacks Email templates. Trigger based notification also didn't work properly and require a lot of time. **What problems is D·engage solving and how is that benefiting you?** It is helping us reaching out to our customers via Email and push notification. Also since we are RFM feature, it has helped us understand which customer RFM segement is driving the main business results in the last one year **Official Response from Justis Saayman:** > We are grateful for your feedback and are happy to know that you appreciate our team's support. We apologize for the issues you have encountered with the reporting dashboard, customer segmentation, email templates, and trigger-based notifications. Your input is valuable to us, and we will work diligently to enhance these aspects of our platform. ### 22. Open-minded team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about D·engage?** Open-minded team, ease of use,number of feautures **What do you dislike about D·engage?** Slow in progress, customer support, unelasticity in some features **What problems is D·engage solving and how is that benefiting you?** Dengage helps us deliver omnichannel customer communications by providing a customer data platform. **Official Response from Justis Saayman:** > We're happy to hear that you find our team open-minded and our platform easy to use. We apologize for any inconvenience you've experienced with slow progress and customer support. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our services. ### 23. Experience of detailed and efficient communication methods with customers. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about D·engage?** Dengage platform is easy to understand and user friendly. It also has many different options to improve communication with our customers. **What do you dislike about D·engage?** It would be better if communication data were stored and sharing with partners was more diverse. **What problems is D·engage solving and how is that benefiting you?** If there is any problem in the transmitted communication, they find and solve the problem as soon as possible **Official Response from Justis Saayman:** > We're pleased to hear that D·engage is helping to identify and solve communication problems promptly. Our aim is to provide efficient solutions to benefit our users. ### 24. A good tool where we can create various scenarios according to the different tools we use. **Rating:** 4.0/5.0 stars **Reviewed by:** Rüveyda . | idefix/D&R CRM, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about D·engage?** To organize the desired flow in flow diagrams. **What do you dislike about D·engage?** Unable to edit image sizes in mailing. **What problems is D·engage solving and how is that benefiting you?** Creating personas enhances personal communication. ### 25. Good user experience but there are development areas according to user needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2024 **What do you like best about D·engage?** User friendly front end for segmentation. **What do you dislike about D·engage?** Multiple selection in journey building, test audience for sendings or filtering options (currently working with only current time) can be developed **What problems is D·engage solving and how is that benefiting you?** Automatization for communication **Official Response from Justis Saayman:** > Thank you for your feedback! We're glad to hear that you find D·engage user-friendly for segmentation. We appreciate your input on the areas for development and will take it into consideration for future updates. ### 26. Overall experience was good with dEngage used it for Email/ Web push automations. **Rating:** 4.0/5.0 stars **Reviewed by:** Raheel M. | Head of Digital, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2021 **What do you like best about D·engage?** I think they have amazing support with the right tech people, as they help with integrations and the tool's setup, including creating campaigns. Are always ready to jump on the call and sort out solutions **What do you dislike about D·engage?** The integration takes time as they don't have plugins set up already for major eCommerce platforms, so it takes time to set up. They said they are developing these and if they do, that would give this tool an edge over others. **What problems is D·engage solving and how is that benefiting you?** The benefits are creating emails/ web push flows that can help in marketing automation and getting free revenue from the database of users that we have. It also helps in increasing traffic from email and push notifications. A benefit they have over others is that they have email + web push which not many companies with plug and play are offering. ### 27. The delivery rate is good and the support team is responsive. **Rating:** 4.0/5.0 stars **Reviewed by:** Jay K. | Digital Marketing Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2021 **What do you like best about D·engage?** The delivery rate of the Dengage email content is Good. The support team is also responsive. **What do you dislike about D·engage?** A few marketing automation campaigns, like cart abandonment, have to be created in SQL code. This is not possible for every user and has to be improved. **What problems is D·engage solving and how is that benefiting you?** We've improved our user journey and earned an increased revenue via the Marketing Automation campaign setup. ### 28. very good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2021 **What do you like best about D·engage?** API for pushing data to the platform.... **What do you dislike about D·engage?** tedious when describing columns to be used for an automated job **What problems is D·engage solving and how is that benefiting you?** Reaching out to customers using various mediums using one platform ### 29. Are you loooking for a user friendly platform? This is it! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2021 **What do you like best about D·engage?** Admin panel is so easy to comprehend and so easy to use to complete desired tasks. **What do you dislike about D·engage?** Not being able to see some values (contact information) already on the database. **What problems is D·engage solving and how is that benefiting you?** We track and manage all our communications with contacts through D.engage platform including e-mail marketing and web site visits. It is a great tool for customer segmentation and sharing relevant content accordingly. ## D·engage Discussions - [What is D·engage used for?](https://www.g2.com/discussions/what-is-d-engage-used-for) - 1 comment, 1 upvote - [View D·engage pricing details and edition comparison](https://www.g2.com/products/d-engage/reviews?filters%5Bnps_score%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+10%3A55%3A52+-0500&secure%5Bsession_id%5D=d2489f6c-ba0b-4638-960f-56358e53f550&secure%5Btoken%5D=971d21ac851e88e66dc6178b9a2bd9f06f16932f07b7aa4a67ea7a8cfe229e4e&format=llm_user) ## D·engage Integrations - [Adjust](https://www.g2.com/products/adjust/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [AppsFlyer](https://www.g2.com/products/appsflyer/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Cliniko](https://www.g2.com/products/cliniko/reviews) - [Dynamics 365 Marketing](https://www.g2.com/products/dynamics-365-marketing/reviews) - 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[Weld Your Own App](https://www.g2.com/products/weld-your-own-app/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) ## D·engage Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization - Conversion Rate Optimization - Multivariate Testing - Customizable Forms **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications - Customer Segmentation **Segmentation** - A/B Testing - Customer Profiles **Text Messaging** - Bulk SMS - Text Scheduler - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Data Sourcing** - Data Enrichment - Expandability - Content Marketing - Multiple Devices - Email Marketing - Multi-Channel Marketing - Real-Time Data **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Email Tracking - Automated Alerts and Tasks - CRM Lead Integration - Third-Party Integrations - Real-Time Data - Social Marketing - Email Marketing - Multi-Channel Marketing - Conversion Tracking - ROI Tracking - Activity Tracking - Engagement Tracking - Campaign Segmentation - Search Marketing - SMS Marketing - Website Visitor Tracking **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Activity Dashboard - Multi-Channel Attribution - ROI Tracking - Engagement Tracking - Behavior Tracking - Activity Tracking - Conversion Tracking **Templates** - Library - Customization - Optimization **Analytics** - Campaign Performance - Audience Insights - Drip Campaigns **Targeting** - Behavioral Targeting - Contextual Targeting **Intelligence** - Marketing Metrics - Predictive Modeling - Recommendation Engine **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content **Additional Functionality** - AI Copilot - Engagement Tracking - Content Management - Visual Analytics - Real-Time Analytics - Behavior Tracking - Website Personalization - Recommendations - Real-Time Reporting - Content Analytics - Behavioral Targeting - Account Based Marketing - Website Analytics - Customer Segmentation - Customer Profiles - Template Management - Multi-Channel Marketing - Customizable Branding - Alerts/Notifications - API - Abandoned Cart Saver - Drag & Drop - Contextual Targeting - Experience Management - Campaign Management - Generative AI - WYSIWYG Editor - Reporting/Analytics - Activity Dashboard - Multi-Campaign - Campaign Segmentation - A/B Testing - Customizable Forms - Email Marketing **Additional Functionality** - Engagement Tracking - Contact Management - Customer Journey Mapping - Generative AI - API - A/B Testing - Lead Generation - Data Integration - Customer Activity Tracking - Activity Dashboard - Activity Tracking - Campaign Segmentation - Lead Capture - Contact Database - Campaign Management - Behavior Tracking - Real-Time Analytics - Email Management - Lead Qualification - Reporting & Statistics - Template Management - Alerts/Notifications - Predictive Analytics - Surveys & Feedback - Personalization - Campaign Planning - Third-Party Integrations - Behavioral Analytics - Email Tracking - Campaign Analytics - Customer Segmentation - Multi-Channel Communication - Lead Management - Channel Management - AI Copilot - Audience Targeting - GDPR Compliance - Customer Profiles - Customer Database - Multiple Data Sources - Event Triggered Actions - Tagging - Customizable Templates **Campaign Management** - Campaign Management - Workflow Management - Template Management **Campaigns** - Proximity Marketing - Alerts/Notifications - Bulk SMS - Email Campaigns - Audience Segmentation - Campaign Segmentation - Drip Campaigns - Multi-Campaign - Email Marketing - Multi-Channel Marketing - Location-Based Marketing - SMS Marketing - Real-Time Notifications - Mobile Alerts **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Triggered Content** - Geofencing - Triggered Emails - Triggered Messages **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations - App Notifications - SMS Notifications - Web Notifications **Social** - Drip Campaigns - Multi-Campaign **Engagement** - Coupons and Promotions - Social Promotion **Multichannel** - Web - Email - Mobile **Personalized Content** - Recommendation Engine - Personalized Discounts - Website Personalization **SMS Platform** - Reporting - Marketing Automation - White Label - Short Codes - API Integration - QR Codes **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance - AI/Machine Learning **Additional Functionality** - Multi-Channel Marketing - API - Drag & Drop - Communication Management - Event Triggered Actions - Multi-Language - Reporting/Analytics - Template Management - Geotargeting - Customer Journey Mapping - Subscriber Management - Generative AI - Visual Workflow Management - Authentication - Conversion Tracking - Behavior Tracking - Engagement Tracking - Contact Management - AI Copilot - Campaign Management - Notification Editor - Workflow Automation **Reporting & Analytics** - Basic Reporting - Web Analytics - Revenue Analytics - Behavior Analytics - Real-Time Analytics - Campaign Analytics - Website Analytics - Visual Analytics - Sales Analytics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization - Social Media Integration - Third-Party Integrations **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - Personalization Engines** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Platform** - Customization - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation - Lead Generation - Content Management - Lead Management - List Management - Mobile Access **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Visual Analytics - Autoresponders - Landing Pages/Web Forms - Campaign Analytics - Reporting & Statistics - Campaign Scheduling - Contact Management - Text-to-Win - CRM - AI Copilot - Data Import/Export - Contextual Targeting - Real-Time Data - Mobile Access - API - Coupons - Customizable Templates - Drag & Drop - A/B Testing - Generative AI - Real-Time Analytics - Campaign Management - Event Triggered Actions - Real-Time Reporting - Contact Database - Customizable Branding - Reminders **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Social Media Integration **Additional Functionality** - Social Promotion - Customizable Branding - Monitoring - CRM - Reporting & Statistics - Live Chat - Customer Journey Mapping - Generative AI - Mass Texting - Drag & Drop - Email Templates - Automated Scheduling - Campaign Scheduling - AI Copilot - Social Media Monitoring - Activity Dashboard - Lead Capture - Customizable Templates - Marketing Automation - Event Triggered Actions - Marketing Calendar - Customizable CTAs - Multi-Channel Communication - Data Import/Export - Lead Qualification ## Top D·engage Alternatives - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,398 reviews) - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,665 reviews) - [MoEngage](https://www.g2.com/products/moengage/reviews) - 4.5/5.0 (510 reviews)