--- title: D·engage Reviews meta_title: 'D·engage Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 138 reviews by the users' company size, role or industry to find out how D·engage works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 138 scale: '5' date_modified: '2026-07-25' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # D·engage Reviews **Vendor:** D·engage **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.6/5.0 **Total Reviews:** 138 ## About D·engage D·ENGAGE: CUSTOMER EXPERIENCE FINALLY DONE RIGHT. Transform your data into meaningful customer experiences at the moments that matter most. Our Customer Experience Data Platform (CXDP) empowers marketers to deliver personalized, data-driven 1:1 engagement across every channel. The platform activates your data where it lives, powers AI-driven personalization, and executes through fully native channels. Cloud or on-premise, it adapts to your needs, providing a clear, seamless journey from data to revenue. GLOBAL TRUST. MEASURABLE RESULTS. We’re trusted by more than 200+ of the world's best brands in over 30 countries across Europe, MENA, LATAM and Asia. Brands such as Turkish Airlines, Acerto, Vodafone, Unilever, Toyota, BYD, Yves Rocher, Enterprise, Lexus, İş Bankası, and UBL trust us to connect data, personalize engagement, and achieve measurable results. OUR CAPABILITIES. D·engage gives you full control to build and activate campaigns instantly, powered by real-time segmentation and true 360° customer visibility. We remove complexity by unifying all your customer data, insights, and actions in one platform. 1. True Data Foundation: the industries leading CDP Our data-first foundation powers everything we do. D·engage unifies every online and offline data point into a single, always up-to-date customer view. \> Activate data instantly with zero-effort integration, no replication. \> Build real-time 360° profiles across all data sources. \> Connect easily to Oracle, PostgreSQL, MS SQL, SAP HANA, BigQuery, and Redshift. \> Run in cloud or on-premise with full security. \> Create micro-segments and personalize in real time. 2. Realtime, 1:1 Personalization: the Channels Every channel in D·engage is built natively, allowing seamless, real-time engagement across every touchpoint - Email, SMS, WhatsApp, mobile push, web push, and on-site messaging. \> Omnichannel automation that connects every channel in one flow. \> Journey orchestration to design and automate personalized customer paths. \> Advanced analytics with unified dashboards and actionable insights. \> Flexible integrations with leading CRM, BI, and marketing tools. 3. AI-Driven Intelligence: Zeki AI Our Predictive AI - Zeki - anticipates customer behavior, recommends optimal next actions, and makes hyper-personalization smarter at every step. This ensures your campaigns are always intentional and profitable. Predictive AI (Zeki AI) that anticipates behaviors and optimizes campaigns in real time. THE COMPANY D·engage is backed by leading investors including TIBAS Ventures, with participation from Gelecek Etki VC (managed in partnership with Vestel Ventures and Tacirler Asset Management), Maxis, and the Türkiye Development Fund – Invest 101 Fund. Our headquarter is in London, supporting a global team and customer base across Europe, MENA, LATAM, and Asia. Visit Dengage.com ## D·engage Pros & Cons **What users like:** - Users love the **user-friendly interface** of D·engage, making it easy to implement comprehensive marketing strategies. (58 reviews) - Users commend the **responsive and helpful customer support** of D·engage, enhancing campaign optimization and overall experience. (39 reviews) - Users find D·engage's **comprehensive solutions** and responsive support essential for optimizing digital marketing efforts. (33 reviews) - Users appreciate the **effective customer engagement** capabilities of D·engage, enhancing communication and driving successful marketing strategies. (26 reviews) - Users love the **user-friendly interface** of D·engage, which enhances their overall experience and simplifies tasks. (25 reviews) - Users love the **smart automation** of D·engage, simplifying campaign management and enhancing overall customer engagement. (24 reviews) - Automation Efficiency (23 reviews) - Easy Setup (23 reviews) - User-Friendly Interface (23 reviews) - Users value the **ease of use** and **number of features** offered by D·engage for effective integration. (22 reviews) **What users dislike:** - Users find the **learning curve steep** , as building segments and the interface can be quite challenging initially. (23 reviews) - Users find D·engage has **limited features** , particularly in WhatsApp integration and onsite personalization capabilities. (15 reviews) - Users experience **missing features** in D·engage, particularly with integration and data processing delays affecting functionality. (10 reviews) - Users feel that the **reporting dashboard needs improvement** and lacks depth in customization and results. (9 reviews) - Users experience **slow customer support** , often needing to resolve issues independently, which impacts their overall experience. (9 reviews) - Users find D·engage to be **time-consuming** due to excessive clicks and slow progress in accessing essential functions. (9 reviews) - Need for Improvement (8 reviews) - Reporting Issues (8 reviews) - Segmentation Issues (8 reviews) - Insufficient Guidance (7 reviews) ## D·engage Reviews ### 1. 5 years, 3 implementations: journey builder and remote segments stood out **Rating:** 5.0/5.0 stars **Reviewed by:** Alperen D. | Head of CRM & Growth, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about D·engage?** I used Dengage for five years while leading product/CRM operations at a Turkish e-commerce marketplace, and I personally managed three full implementations (web, iOS, and Android) during that time — so this review comes from hands-on experience at both the technical and campaign level. The customer journey builder was the biggest workflow improvement for us. Before Dengage, launching a multi-channel flow (push + email + SMS with behavioral triggers like cart abandonment or price-drop alerts) required developer tickets and days of back-and-forth. With Dengage's drag-and-drop canvas, our CRM team built and shipped these flows themselves — campaign launch time dropped from about a week to same-day in many cases. For an e-commerce operation, segmentation speed matters, and Dengage handled our large user base well. Real-time behavioral segments (browsed category X, purchased in last 30 days, cart value above threshold) calculated quickly even during peak shopping periods like November campaigns, and send throughput never became a bottleneck on high-traffic days. The remote segment feature deserves special mention. It let us query tables directly from our own data warehouse and use them as segments in Dengage — with zero additional integration work or ETL pipelines. Whenever we shipped a new feature on our platform, we could build segments on the fresh DWH tables the same day and start taking action immediately, instead of waiting for events to be instrumented and synced. This dramatically shortened the loop between "new data exists" and "campaign is live." On the integration side, the REST API and mobile SDKs are well documented and consistent. Each of my three implementations went smoother and faster than the last, and syncing product catalog data, order events, and user attributes from our backend was straightforward. Webhooks made connecting our internal tools painless. Support was a genuine differentiator: fast response times, and engineers who actually investigated our specific setup rather than sending templated replies. During one SDK migration they worked through an event pipeline edge case with us across multiple sessions until it was fully resolved. AI features added measurable value once data volume built up — send-time optimization improved our push open rates, and we used engagement scoring to suppress fatigued users, which had the unexpected benefit of reducing our app uninstall rate. **What do you dislike about D·engage?** Honestly, my main "complaint" is that the platform's ceiling is higher than most teams' imagination. You can start getting value on day one with basic campaigns, but Dengage is built for far more sophisticated orchestration than the obvious use cases — and reaching that level depends on how creative your team is willing to get. We discovered some of our most impactful setups (like combining remote segments with real-time behavioral triggers) through our own experimentation rather than following a beaten path. So plan for a maturity curve: the tool will not be your bottleneck, your roadmap will. On the minor side, a few advanced configuration options sit deeper in the UI than they need to, and documentation sometimes trails the newest features by a few weeks. **What problems is D·engage solving and how is that benefiting you?** It consolidated our entire customer messaging stack — we replaced separate push and email vendors with one platform, which simplified vendor management and gave clear ROI both in tooling costs and in hours saved per campaign. The remote segment capability also meant our data team didn't have to maintain custom sync jobs just for marketing use cases — the DWH stayed the single source of truth. For a marketplace where conversion depends on timely, relevant messaging (restock alerts, abandoned carts, personalized recommendations), having all channels orchestrated in one place with engineering-light operation was the core value. ### 2. The most flexible, best-supported engagement platform we evaluated **Rating:** 5.0/5.0 stars **Reviewed by:** Serdar K. | Chief Data Officer, Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about D·engage?** What I value most is the combination of performance, flexibility, and intelligence. A standout is the remote segments capability: we can connect multiple databases and query data directly at the source across several systems, with no need to ingest or duplicate data into the platform first. That eliminated entire ETL and data-sync steps for us, kept customer data where it already lives (a major win for data ownership and compliance), and meant our segments always reflect the freshest possible data. For a data leader, that architecture is a genuine differentiator. The AI layer, Zeki, is another highlight. It brings intelligent, AI-driven targeting into our campaigns — moving us beyond manual rules to smarter audience selection and predictive engagement, so the right message reaches the right customer at the right time. Combined with real-time data, it meaningfully lifts the relevance and effectiveness of our journeys. On top of that, D·engage brings the whole engagement stack into one well-integrated platform — email, mobile push, web push, SMS, and in-app messaging — so we stopped stitching disconnected point tools together. The real-time segmentation engine lets us trigger journeys on live customer behavior instead of stale batch audiences, and the visual journey builder is flexible enough that marketing teams can design and iterate on complex cross-channel journeys without pulling engineering into every change. The deployment flexibility (including private-cloud / on-prem) was decisive for data ownership and compliance, which mattered enormously in the fintech context. And beyond the product, the customer success team is genuinely exceptional — responsive, hands-on, and invested in outcomes rather than just closing tickets. All at a materially better total cost of ownership than the tier-1 suites we evaluated. **What do you dislike about D·engage?** Honestly, there's very little to dislike. The breadth of the platform means a few of the more advanced capabilities carry a learning curve at first — but the documentation and the customer success team close that gap quickly. A couple of the reporting and analytics views could be slightly more polished out of the box, and as with any flexible platform, getting the most out of features like remote segments and Zeki rewards some initial setup and tuning. None of these have been real blockers, though — the team ships improvements fast and is genuinely responsive whenever we raise something. **What problems is D·engage solving and how is that benefiting you?** D·engage solved the core problem of fragmentation. Before, our customer data sat siloed across multiple databases and our engagement channels ran through disconnected point tools — which meant slow, batch-based campaigns and heavy operational overhead. D·engage unified all of it into a single platform, and crucially, the remote segments capability let us query data directly across multiple source databases with no ingestion or duplication. That eliminated entire ETL and data-sync steps while keeping customer data where it already lives — a major win for both agility and compliance, especially in the fintech businesses. Across all three organizations — retail, fintech, and mobility — the result has been a shift from generic batch campaigns to real-time, personalized, cross-channel journeys. With real-time segmentation and Zeki's AI-driven targeting, the right message reaches the right customer at the right time. That has translated into more relevant communication, faster campaign execution, and stronger customer engagement and retention, all with far less operational overhead than running several disconnected tools. Being able to standardize on a single platform across such different industries has been a genuine strategic advantage. One more thing that has made a real difference: the customer support is exceptionally fast — genuinely one of the most responsive teams I've worked with — and when we've needed it, they've delivered tailored, custom developments almost immediately to fit our specific requirements. That level of responsiveness and willingness to adapt the product to our needs is rare, and it has been a decisive factor in getting maximum value from the platform across all three companies. ### 3. Powerful CDP and Real-Time Personalization That Boosts Conversions **Rating:** 5.0/5.0 stars **Reviewed by:** Barış S. | Crm Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about D·engage?** For me, the most powerful aspect of D·engage is its Customer Data Platform (CDP) capabilities and real-time personalization features. It's fantastic how it consolidates scattered data into one place to build meaningful profiles and creates dynamic segments based on instant user behavior. This allows us to reach our customers at exactly the right time with the most relevant content, ultimately boosting our conversion rates **What do you dislike about D·engage?** If I had to point out an area for improvement, it would be the flexibility of advanced reporting and custom dashboards. While the standard reports provide a solid overview of campaign performance, the built-in dashboards can sometimes feel a bit rigid when we want to dig into highly specific, cross-channel metrics. We occasionally have to export the data to an external BI (Business Intelligence) tool for deeper analysis **What problems is D·engage solving and how is that benefiting you?** Use this if your previous problem was managing Email, SMS, and Push notifications separately, leading to a messy customer experience. The Problem: "We used to manage our email, SMS, push notifications, and WhatsApp through completely separate platforms. This led to a disjointed customer experience and sometimes caused us to over-communicate or spam our users." The Benefit: "D·engage solves this by letting us orchestrate all our communication channels from one single interface. The benefit is that we can build seamless, intelligent customer journeys. For example, we can trigger a Push notification, and if the user doesn't interact, automatically follow up with an Email. This saves us from message fatigue and creates a much smoother experience for our customers. **Official Response from Dilayda Soylu:** > Thank you for the detailed feedback! We’re happy to hear that D·engage’s CDP and real-time personalization features are helping you reach customers more effectively and improve conversions. We also appreciate your comments on reporting and dashboards, and we’ll keep them in mind as we continue improving the platform. ### 4. Simple email campaign management and helpful support **Rating:** 5.0/5.0 stars **Reviewed by:** Burcu B. | Client Success Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about D·engage?** We switched to Dengage a while back and it's made a noticeable difference for our team. Setting up email campaigns is much more straightforward than what we were used to. Everything is in one place, which cuts down on a lot of back and forth. The interface is clean, so we spend less time figuring out the tool and more time actually doing the work. The support team has been solid too. Responsive, helpful, and they actually follow up. **What do you dislike about D·engage?** Getting started requires some patience, but the platform rewards it. **What problems is D·engage solving and how is that benefiting you?** Email campaign setup is where it has made the biggest difference for us. Building and launching campaigns is clean and well-structured. ### 5. Intuitive Multi. Campaigns Performance is much better. Actually easy to use. Great personalization. **Rating:** 5.0/5.0 stars **Reviewed by:** Mehmet Ali O. | Digital Marketing Assistane Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about D·engage?** -UI is super intuitive—makes setting up multi-channel campaigns really easy. -Painless CRM integration, data syncs without any glitches. -Email performance completely took off with a 150% jump. -WhatsApp campaigns fully paid off their budget in just 3 months. -Solid support team; they actually know their stuff and fix technical issues fast. -Onboarding was a breeze—the training docs are actually straightforward. -The built-in AI tool is a nice touch, makes segmenting lists way faster. **What do you dislike about D·engage?** So far, Dengage is living up to expectations. Still early days, so too soon to talk about a major performance jump yet. **What problems is D·engage solving and how is that benefiting you?** Hits one of our main USPs right on the money. Real-time data activation. Smart segmentation and actual personalization. Multi-channel campaign orchestration. Solid campaign performance. Deep analytics and proper measurement. ### 6. User-Friendly Campaign Management with Strong Personalization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about D·engage?** What I like most about D·engage is how straightforward it makes campaign creation and management. I mainly use it for push notifications and marketing campaigns, and the interface makes it easy to move through campaign setup, audience selection, personalization, and execution without making the process feel overly technical. Having previously used CleverTap, I find D·engage more intuitive for routine campaign activities. The workflow feels structured and user-friendly, which allows me to spend less time navigating the platform and more time focusing on campaign messaging, customer communication, and overall strategy. The integration experience has also been smooth from my perspective. D·engage fits well into the broader marketing workflow and makes it easier to work with customer data and campaign-related processes without creating unnecessary operational complexity. In terms of performance, the platform feels responsive and reliable during regular campaign execution. Pages and campaign steps load smoothly, and I have been able to manage campaigns without the workflow becoming slow or difficult to navigate. From a value and ROI perspective, the biggest benefit for me is the time saved during campaign preparation and execution. By reducing complexity and making routine tasks easier to manage, D·engage allows me to work more efficiently and focus more of my time on campaign quality, personalization, and customer engagement. Zeki AI further improves the experience by making campaign workflows feel more guided and accessible, particularly for users who may not have advanced technical expertise. Overall, onboarding has been a positive experience as well. The platform feels easy to explore without needing constant technical assistance, which is especially helpful for users who manage campaigns but aren’t deeply technical. **What do you dislike about D·engage?** My overall experience with D·engage has been positive. From a personal preference perspective, I would appreciate slightly more in-platform guidance when exploring some of the more advanced features, particularly through contextual tips or examples within the workflow. This is mainly related to how I prefer to learn new tools rather than a limitation of the platform. It has not affected my ability to create or manage campaigns, but additional guidance could help me become familiar with advanced capabilities more quickly. **What problems is D·engage solving and how is that benefiting you?** D·engage helps me simplify and centralize the process of planning, creating, and executing marketing campaigns. Its data activation capabilities make customer information more usable within campaign workflows, while segmentation and personalization help me tailor push notifications and communications for different audience groups instead of relying on one general message. The platform also improves campaign orchestration by bringing the key steps of campaign setup and execution into a more structured workflow. Compared with my previous experience using CleverTap, I find it easier to navigate and manage routine campaign activities. In addition, its campaign performance and analytics capabilities help me review how campaigns are performing and better understand customer engagement. Overall, D·engage allows me to work more efficiently, reduces the complexity of campaign management, and gives me more time to focus on messaging, audience relevance, and marketing strategy. ### 7. Seamless Multi-Channel Campaigns with Brilliant Support and Valuable Zeki AI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about D·engage?** The platform delivers a great user experience, making it easy to build and manage multi-channel campaigns from a single place. Its integration with CRM systems is seamless, allowing customer data to flow smoothly across tools without manual work. Customer support has been brilliant, with the team answering all technical questions thoroughly and promptly. Onboarding was effortless too, thanks to training materials that are clear and easy to follow. On top of that, the built-in Zeki AI adds real value, particularly for audience segmentation. **What do you dislike about D·engage?** Nothing so far ROI to be defined later on **What problems is D·engage solving and how is that benefiting you?** D-engage has solved a real problem for us around fragmented customer data. Before, our activation, segmentation, and campaign execution lived in separate tools, which made it hard to act on customer insights quickly. Now, with data activation built into the platform, we can turn raw customer data into action almost immediately, without waiting on manual exports or IT support. Segmentation and personalization have also made a big difference. We're now able to target customers based on real behavior and preferences rather than broad, generic lists, which has made our campaigns feel much more relevant to the people receiving them. On top of that, campaign orchestration means we can coordinate messaging across channels instead of managing each one separately, which used to create inconsistent messaging and duplicated effort. The platform's analytics and measurement tools have given us much clearer visibility into what's actually working, so we can optimize campaigns based on real performance data instead of guesswork. Overall, this has translated into measurable results for us, like the 150% improvement in email performance and a 3-month ROI on WhatsApp campaigns. ### 8. Best-in-Class Marketing Automation for Meaningful, Targeted Communications **Rating:** 5.0/5.0 stars **Reviewed by:** Ali A. | Manager CRM Tools, Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about D·engage?** So far, I think it’s the best marketing automation tool for helping us maintain customer data and send meaningful communications to the users who are the best fit. **What do you dislike about D·engage?** Honestly, nothing much to add. It’s easy to use, and the features are self-explanatory. **What problems is D·engage solving and how is that benefiting you?** Dengage is helping us build the automations we need to reduce manual work. It saves us time and helps us send accurate communications to customers based on their behaviors. It also makes it easier to define customer journeys so they stay engaged. ### 9. Backbone for our business... **Rating:** 5.0/5.0 stars **Reviewed by:** Nilay A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about D·engage?** We are now using the whats app feature set and it's been a huge value add. Actually , this feature was not just a marketing addition for us, we have a service based solely on this feature set. Basically Dengage is not just helping us with our marketing efforts, they are helping us, reshape our business as well. Now that's what I call a strategic business partner. **What do you dislike about D·engage?** Dengage is a pool of very valuable features. The more I learn about the tool the more I can transform my offerings. Maybe they can educate us better about these features. It's not a ux thing I'm suggesting, it's a "you can do much more with Dengage" kind of sessions... To create much bigger win-wins ... **What problems is D·engage solving and how is that benefiting you?** We benefit from Dengage's rich platform & expertise for both our operational and strategic communications. As a LIVE & interactive wellbeing platform, instant communication with our users & instructors are crucial for our operation, Dengage never fails us on that! In this scenario, mailing and PNs are a life saver. And for more long term and strategic marketing communications, they offer the best journeys, easy to implement even for our not expert tech-savy marketers... **Official Response from Dilayda Soylu:** > Hello! It’s great to know that our platform supports both your real-time operational needs and your longer-term, strategic communications. We also truly appreciate your honest feedback around education and enablement. Helping our partners unlock more value from everything D·engage can do is something we care deeply about. Thanks for trusting us as a strategic partner and for being part of the D·engage journey. ### 10. D·engage Streamlines Omnichannel Campaigns with Personalized Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about D·engage?** D·engage's omnichannel marketing automation capabilities significantly streamline our customer communication workflows. Its robust real-time data integration allows us to deliver highly personalized experiences at scale effortlessly. The platform's ease of use and responsive support team have been key factors in improving our overall campaign efficiency. **What do you dislike about D·engage?** The learning curve for some of the more advanced configuration features can be a bit steep for new users. **What problems is D·engage solving and how is that benefiting you?** D·engage solves the challenge of fragmented customer data by unifying our omnichannel touchpoints into a single view. This integration allows us to automate personalized customer journeys, ultimately increasing our campaign conversion rates and overall marketing ROI. ### 11. Efficient and User-Friendly Email Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about D·engage?** What I like most about D·engage is how easy it is to create and manage transactional email templates, even without any coding knowledge. The platform provides a very intuitive and user-friendly interface, which makes the whole process smooth and efficient. I can quickly design, edit, and customize templates according to my needs, and testing them is extremely simple and convenient. This saves a lot of time and reduces the chances of errors before going live. **What do you dislike about D·engage?** There isn’t much to dislike overall, but I think the platform could benefit from more advanced customization options and slightly improved performance in some areas. Enhancing documentation and guidance for complex use cases would also be a great addition. **What problems is D·engage solving and how is that benefiting you?** As a Product Manager, I use D·engage in my company primarily for managing transactional email communications. The platform solves the complexity of creating, managing, and sending transactional emails by providing a centralized and easy-to-use system. I can quickly prepare and customize email templates exactly the way I need, without relying heavily on technical teams. This significantly speeds up our workflow and allows us to respond faster to business needs. Additionally, the ability to easily test and manage templates ensures higher accuracy and consistency in our communications. Overall, it improves efficiency, reduces operational dependency, and helps deliver a better user experience. ### 12. Efficient Post-Event Engagement with Easy Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about D·engage?** I like D·engage most for its intuitive interface, powerful audience segmentation, and flexible automated messaging features, which fit perfectly with our daily webinar and virtual event workflows. Its user-friendly design stands out a lot as I can quickly import attendee lists, create message templates, and set up automation rules without complicated training. Even new team members can get started in a short time, saving us a lot of learning costs. The fine-grained audience segmentation is my favorite function because it allows me to tag attendees based on their real behaviors during webinars. I can easily split the crowd into multiple precise groups and deliver tailored content to each one, which makes our follow-up far more targeted. Plus, the stable automated scheduling is extremely practical, allowing me to pre-set sending times for follow-up emails days in advance. This automation frees me from remembering dozens of follow-up tasks and ensures we never lose touch with valuable contacts. **What do you dislike about D·engage?** The reporting and data analytics module is quite basic. After running a campaign or a batch of follow-up messages, I can only view simple data like email open rates and click counts. It lacks in-depth analysis such as tracking which specific content attracts more attendees, or comparing engagement performance across different webinars. For example, when I send out webinar replay links and service brochures together, I cannot clearly see which attachment or link gets more clicks. We have to manually cross-check data with other tools, which adds extra work for our small team. **What problems is D·engage solving and how is that benefiting you?** D·engage streamlines post-webinar engagement, automates targeted communication, and efficiently nurtures leads by eliminating manual work, fixing audience classification issues, and ensuring timely follow-ups, enhancing our marketing operations. ### 13. Powerful, User Friendly, and Results Driven Marketing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about D·engage?** D·engage stands out in six key areas: integrations, user experience, performance, customer support, AI capabilities, and ROI. Its flexible architecture enables seamless integrations with existing technology stacks, allowing businesses to unify customer data and orchestrate personalized journeys across multiple channels. The platform’s intuitive user experience accelerates adoption and productivity, while its scalable infrastructure ensures reliable performance, even for high-volume campaigns. D·engage also provides dedicated customer support, helping organizations maximize the value of the platform through best practices and strategic guidance. Additionally, its AI-powered capabilities enable smarter segmentation, personalization, and campaign optimization, helping marketers make data-driven decisions. Together, these strengths drive measurable business outcomes, improve operational efficiency, and deliver a strong return on investment. **What do you dislike about D·engage?** At this point, there is nothing specific that I dislike. The support and engagement from the team have been excellent, and any questions or concerns have been addressed promptly and professionally. **What problems is D·engage solving and how is that benefiting you?** D·engage helps us solve several key challenges related to customer engagement, campaign execution, and operational efficiency. Before the platform, managing customer communications across multiple channels required significant manual effort and coordination. Now, With D·engage, we are able to centralize customer data, automate journeys, personalize communications at scale, and execute campaigns much more efficiently. As a result, we have improved customer engagement, reduced operational complexity, increased team productivity, and gained better visibility into campaign performance and ROI. The platform has enabled us to deliver more relevant experiences to our customers while making our marketing operations more scalable and data driven. ### 14. Dengage Boosted Conversions and Reduced Churn with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mustafa B. | Business Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about D·engage?** Our main problem was that our conversion rate from visitors to subscribed customers was low. After starting with Dengage, we’ve been able to convert visitors into customers much better than before. On top of that, once they become customers, subscription churn has also decreased. The onboarding process and the support we received afterward were exceptional as well. **What do you dislike about D·engage?** I haven’t had any problems with either the product or the professional services. **What problems is D·engage solving and how is that benefiting you?** Converting visitors into subscribers is my number one priority, and helping me keep the customers who are already subscribed is number two. ### 15. Proactive Support, Efficient Marketing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mehmet S. | Crm and Marketin Automation Senior Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about D·engage?** I use D·engage for marketing communication, and it helps with both our one-time and recurring sends. It's easy to make segments for our company, which is very helpful. I really appreciate their customer success team; they help us a lot when we need it. They are proactive with complex issues and regularly reach out with best practices and optimization tips. **What do you dislike about D·engage?** I think the surface is the bad thing. The flow could be faster and there are some basic bugs that could be improved. **What problems is D·engage solving and how is that benefiting you?** D·engage helps with our one-time and recurring sends and makes segmenting easy for our company. ### 16. Effortless Campaigns with Powerful Personalization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about D·engage?** I like D·engage for its ease of use, which allows me to launch campaigns very quickly and get results in time. I appreciate its data management capabilities and how it excels in omnichannel journey orchestration. The initial setup was also very easy, which I found beneficial. **What do you dislike about D·engage?** Documentation is a bit hard to navigate although the content is really strong **What problems is D·engage solving and how is that benefiting you?** D·engage solves data synchronization and content personalization challenges. It's easy to use, offers strong data management, and omnichannel orchestration, allowing me to quickly launch campaigns and get timely results. **Official Response from Dilayda Soylu:** > Thank you for the great review! We are glad to hear you find D·engage easy to use and powerful, especially for email marketing and omnichannel automation.We truly appreciate your feedback and support! ### 17. I am happy with Dengage platform **Rating:** 5.0/5.0 stars **Reviewed by:** Doğuş Mert A. | Growth and Marketing Team Member, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about D·engage?** Being able to quickly and easily create and launch campaigns across mailing, app push, web push, and SMS channels; and receiving fast support from the technical team whenever needed. **What do you dislike about D·engage?** Building segments is quite difficult and not very user-friendly. **What problems is D·engage solving and how is that benefiting you?** D·engage enables us to manage customer communication across multiple channels (mailing, app push, web push, SMS) through a single platform thanks to its marketing automation capabilities. This helps us launch campaigns faster, reach the right target audience, and improve operational efficiency. **Official Response from Justis Saayman:** > We're glad to hear that you are happy with the D·engage platform and that you find the number of features and ease of integration beneficial. We understand that the orientation process can be challenging, and we are continuously working to improve it. Thank you for your feedback! ### 18. Empowers Our Marketing with Seamless Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Cagatay K. | CRM and Marketing Automation Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about D·engage?** I like the easy segmentation and managing our data with the connection to BigQuery. As an e-commerce company, we can set our campaigns on a daily basis, and segment them through customer behaviors and events. The BigQuery connection gives us the freedom to shape our campaign segments. D·engage's skill sets and personalized omnichannel communication model are more usable, and they onboarded us very well, helping us through the process. **What do you dislike about D·engage?** In my opinion, the customer success department can be improved. They should suggest sectoral use cases and best ways to use their newest features. **What problems is D·engage solving and how is that benefiting you?** D·engage automates marketing and personalizes customer communication across channels. It offers easy segmentation and data management with BigQuery, enabling us to tailor campaigns based on customer behavior. **Official Response from Dilayda Soylu:** > Thank you for sharing your experience! We are happy to hear that you find D·engage user-friendly and that managing all channels and data in one place adds real value for your team. Thanks again for your thoughtful review and support! ### 19. D·engage Makes Multi-Channel Campaigns Easy and Powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Naveed S. | Sr. Deputy Manager Tech, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about D·engage?** The best thing about D·engage is its ease of use and powerful multi-channel campaign management. **What do you dislike about D·engage?** At times, certain features can feel a bit complex or require additional guidance, so improving documentation or onboarding resources would be helpful. **What problems is D·engage solving and how is that benefiting you?** D·engage helps us manage and automate our multi-channel marketing campaigns from a single platform. It solves the challenge of handling customer communication across SMS, email, and other channels, allowing us to target the right audience with personalized messaging. This has improved our campaign efficiency and overall customer engagement. ### 20. Experience With D-engage **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad S. | Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about D·engage?** The software is very simple to use, and the integration process is quick and easy. They also help you through every step of the way. Our CSM manager is great, and any problems we have are fixed right away. The push notifications, WhatsApp groups, and emails make it one of the best ESP's. **What do you dislike about D·engage?** I don't really have anything against it, but one thing I don't like is how few choices there are for dynamic content. **What problems is D·engage solving and how is that benefiting you?** The amount of emails you can send is much higher than with other software, and it has push notifications, SMS, and WhatsApp all in one. **Official Response from Justis Saayman:** > Hello Muhammad, thank you so much for your review and feedback. Regarding dynamic content, I will communicate this to our product team. ### 21. Ismail S. **Rating:** 5.0/5.0 stars **Reviewed by:** İsmail S. | Sr. MarTech Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about D·engage?** I love how flexible the platform is. Its data management capabilities are excellent and adapt perfectly to our needs. **What do you dislike about D·engage?** Since it has very powerful features, there can be a slight learning curve for new users at the beginning. But it's fine once you get used to it. **What problems is D·engage solving and how is that benefiting you?** Before D.engage, our customer data was scattered. It solves the problem of disconnected data by bringing everything into one platform. This saves us a lot of manual work and makes our marketing campaigns much faster to launch. ### 22. Effortless Email Marketing with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Buket . | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about D·engage?** I use D·engage for email marketing processes in our NGO, and I really appreciate its user-friendly interface. It makes managing emails and SMS effortless without any training, thanks to the clean dashboard. I also value the fast responses from the technical support team, which ensures our urgent donation calls are handled promptly. The platform effectively solves the problem of communication clutter by allowing us to manage both SMS and email channels from a single platform. I found the initial setup very easy, and we were ready to go almost immediately. **What do you dislike about D·engage?** the platform serves our needs **What problems is D·engage solving and how is that benefiting you?** D·engage solves communication clutter by managing SMS and email in one platform, helping us send timely announcements and donation appeals. The user-friendly interface and fast support team enhance our efficiency, making setup easy and immediate. ### 23. Very attentive support and a practical tool with efficient features **Rating:** 4.5/5.0 stars **Reviewed by:** Marília B. | Especialista de CRM, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about D·engage?** Extremely attentive support, they meet all needs, the tool is very practical, intuitive, and has great and efficient features. **What do you dislike about D·engage?** It could be a bit richer in the analytical part, the rest is very good. **What problems is D·engage solving and how is that benefiting you?** CRM triggers, integration with Shopify, and customer journey. ### 24. Real-Time Customer Data Activation Without Creating a Silo **Rating:** 5.0/5.0 stars **Reviewed by:** Sohail Mansoor M. | Onsite IT Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about D·engage?** It connects directly to your existing data sources rather than copying data into a separate silo — D·engage CXDP unifies, analyzes, and activates customer data in real time. **What do you dislike about D·engage?** Nothing special, all seems good as of now. **What problems is D·engage solving and how is that benefiting you?** Enables personalized emails, push notifications, SMS, and in-app messages based on user behavior and attributes. ### 25. Powerful, Easy-to-Use Platform for Hyper-Personalised Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about D·engage?** I use Dengage across several brands - it is a very powerful platform. The access to data that enables hyper personalised campaigns and very specific audience segments are what helps me the most. It is easy to use and where there are more technical factors, the customer support has been really helpful. **What do you dislike about D·engage?** No major problems. As new features have become available, I'd have liked more detail in how to use them. but as the customer support is attentive, I have quickly got to the answers. **What problems is D·engage solving and how is that benefiting you?** The ultimate gauge is performance, and I have seen 100% of the brands I work with improve. Namely, increased retention and customer growth. ### 26. A Helpful Platform for Automated Customer Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** haris h. | Website development manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about D·engage?** I like that D·engage makes it easy to manage all our customer communication in one place — newsletters, push notifications, and automated emails. The platform is user-friendly, and the automation workflows save a lot of time. It also gives clear analytics, so we can track performance and improve our campaigns. **What do you dislike about D·engage?** Sometimes the platform feels a bit slow, and a few features could be more intuitive. The interface can take time to get used to, and some advanced settings require extra steps. But overall, it works well for our campaigns. **What problems is D·engage solving and how is that benefiting you?** It solves our need for centralized email/SMS/WhatsApp marketing. The automation workflows and segmentation tools allow us to create personalized communication at scale, improving customer retention and boosting conversions. **Official Response from Magali Lombardo:** > Thanks for sharing your experience! We’re glad D·engage is helping you manage customer communication in one place and save time with automation and analytics. We also appreciate your feedback around performance and usability in some advanced areas. It’s valuable input as we continue improving the platform. ### 27. Excellent Service – Customer‑Driven Services **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad K. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about D·engage?** D·engage has truly transformed the way we manage customer engagement and multichannel marketing. Their Customer‑Driven Marketing Platform stands out as one of the most intelligent, flexible, and results‑oriented solutions available today. What impressed us most is how seamlessly it unifies customer data, automates personalized journeys, and delivers measurable impact across every touchpoint. **What do you dislike about D·engage?** We didn't faced any issues while we worked. Our required targets were well achieved **What problems is D·engage solving and how is that benefiting you?** For us, email marketing was a pain, but D-engage’s services and support staff were very professional and helpful in carrying out the required tasks and handling our marketing communication. ### 28. A fantastic platform that actually enables real-time personalization **Rating:** 5.0/5.0 stars **Reviewed by:** Paul M. | Head of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about D·engage?** As a data-led marketer, the level of capability Dengage gives you to use your data is unmatched. Segmentation, campaign targeting, and the advanced analytics are all enhanced by the composable CDP Dengage has as part of the platform. **What do you dislike about D·engage?** Not really - it would be just to remain focused on continuous improvement of features for the platform. **What problems is D·engage solving and how is that benefiting you?** werqvwerwerqvwerwerqvwerwerqvwerwerqvwerwerqvwerwerqvwerwerqvwerwerqvwer ### 29. Transforms Customer Journeys with Seamless Omnichannel Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about D·engage?** What I appreciate most about D·engage is its powerful ability to break down data silos and enable truly seamless, personalized omnichannel customer journeys. It goes beyond basic email automation to integrate the entire customer experience. **What do you dislike about D·engage?** So far, I haven't encountered any critical dislikes or deal-breakers with D·engage. The platform seems robust, and the core functionality of unified customer data and omnichannel automation is performing exactly as expected. **What problems is D·engage solving and how is that benefiting you?** 1. Increased Revenue and Conversions By segmenting and personalizing offers based on real-time intent (like a specific product view), you ensure the message is highly relevant, leading to higher click-through rates and conversion rates. 2. Enhanced Customer Loyalty (CLV) Consistent, relevant, and well-timed communication builds trust and deepens the relationship, resulting in higher customer lifetime value (CLV) and lower churn rates. 3. Operational Efficiency Consolidating data and automating complex cross-channel journeys in one place saves time and reduces costs by eliminating the need to manage multiple disparate marketing tools. **Official Response from Magali Lombardo:** > Thank you for sharing your experience with D·engage! We’re glad to hear the platform is helping you break down data silos and deliver seamless, personalized customer journeys across channels. It’s also great to know that everything is performing as expected and supporting stronger revenue, loyalty, and operational efficiency. We appreciate your feedback and are happy to be part of your team’s growth. ### 30. Great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammed Amine E. | Core Banking Solution- IT Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about D·engage?** The most helpful about D-engage is that they already have many solutions for common problems that can face any society during any digital project. Having good IT teams and flexible managers, they assure the progress of their projects towards the clients with good sense of communication, reviewing. For me, i've enjoyed working with them, such an amazing journey! **What do you dislike about D·engage?** To be honest all i can say is that i've never had a problem with them, smooth professionnel work relationship **What problems is D·engage solving and how is that benefiting you?** The fluidity of sending/receiving marketing sms and mails. **Official Response from Justis Saayman:** > Thank you for sharing your positive experience with D·engage! We are thrilled to hear that you found our solutions helpful and our team accommodating. We strive to provide seamless communication and efficient project progress for all our clients. We are delighted that you have not encountered any issues with us and appreciate your trust in our professionalism. If you ever have any questions or need assistance in the future, please do not hesitate to reach out. We are here to support you every step of the way. We are glad to hear that our services have benefited you in terms of the fluidity of sending and receiving marketing SMS and emails. Should you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing D·engage! ### 31. Increased Rides per Customer and Improved Conversions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about D·engage?** We were losing some visitors before they were converting into customers. There has been an improvement on that, but the bigger impact is that we’ve increased the number of rides per customer among our B2C clients. **What do you dislike about D·engage?** Actually, everything is good. The CSM and the account executives are very open and are fixing the issues. **What problems is D·engage solving and how is that benefiting you?** Increase rides per customer and convert more visitors into customers. ### 32. Streamlined Marketing Automation Tool **Rating:** 5.0/5.0 stars **Reviewed by:** faizan a. **Reviewed Date:** February 11, 2026 **What do you like best about D·engage?** I like how D·engage helps me to automate lifecycle messaging with live users, which makes designing customer journeys and letting them run automatically, instead of using manual triggers based on user behavior, a lot easier. It also effectively automates complex workflows and reduces manual effort, allowing for streamlined marketing campaigns. Plus, it was quite easy to set up. Overall, using D·engage has been a great experience and it's working awesome. **What do you dislike about D·engage?** Reports should be customizable **What problems is D·engage solving and how is that benefiting you?** I use D·engage to automate lifecycle messaging with live users, orchestrate cross-channel campaigns, and automate complex workflows, reducing manual effort by allowing customer journeys to run automatically based on user behavior. ### 33. Smooth Integration and Support That Boosted Campaign Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Ahsan M. | Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about D·engage?** It helps automate user journeys with AI builders. Campaign performance improved thanks to more focused retargeting, and the integration process, along with their support, was smooth. **What do you dislike about D·engage?** The UI is okay, but I’ve been informed it will be upgraded soon. **What problems is D·engage solving and how is that benefiting you?** We weren’t able to retarget audiences effectively, and the ROI wasn’t justifying our marketing efforts. Dengage helped us address that, and our sales figures improved significantly. ### 34. Great Coordination of Data and Channels **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica P. **Reviewed Date:** November 05, 2025 **What do you like best about D·engage?** I have been using D·engage for 5 years and I'm impressed by its ability to integrate seamlessly with my website, allowing me to utilize the push and email functionalities effectively. This is crucial for coordinating messaging across channels in real-time, which is especially beneficial with having both an offline and online store. One of the standout features I appreciate is the coordination of data, which facilitates more personalized and specific messaging. It's essential for building trust with my brand, and D·engage excels in making meaningful connections with customers. Additionally, I find the onboarding and customer service teams to be excellent and really helpful, which is vital during the initial setup process. The training provided is also great, ensuring a smooth transition and utilization of the platform. I don't hesitate to recommend the D·engage team - they have become my trusted advisor as well as my supplier. I trust them to let me know when I could do things better! **What do you dislike about D·engage?** Getting up and running requires quite a lot of support from the D·engage team initially, and it's not self-service. Some more automation would be fantastic. But the team were amazing. **What problems is D·engage solving and how is that benefiting you?** I use D·engage to integrate with my website for push and email communication, enhancing real-time messaging across channels and improving personalization, which strengthens customer trust. It coordinates data from separate systems for more targeted connections, crucial for building meaningful customer relationships. **Official Response from Magali Lombardo:** > Thank you so much for sharing your experience with us, Jessica. We’re truly delighted to hear that you’ve been using D·engage for 5 years and finding real value in how the platform helps you coordinate messaging across channels in real-time. It’s also wonderful to know that our onboarding and customer service teams have been able to support you throughout the process and contribute to a smooth setup and ongoing experience. We appreciate your note about the initial effort required to get everything up and running. We’re continuously improving our automation features and self-service capabilities to make the process even more intuitive. Thanks again for your trust and for recommending D·engage. We’re glad to be a partner you can rely on! 🙌 ### 35. Seamless Mass Email Sending Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Selami A. | IT MANAGER, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about D·engage?** My favorite feature is its seamlessness in mass email sending. **What do you dislike about D·engage?** The interface used contains too much detail, resulting in a significant time loss with each submission. **What problems is D·engage solving and how is that benefiting you?** We can get immediate support for all our problems, especially from Kerem Çağlar and Emrecan Yardımcı. ### 36. Serkan A. **Rating:** 5.0/5.0 stars **Reviewed by:** serkan a. | Digital Analytics Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about D·engage?** You can customize your all scenarios, and that is so easy **What do you dislike about D·engage?** sometimes it can be slow but that is not a big issue for us **What problems is D·engage solving and how is that benefiting you?** "Useful for all our push scenarios and highly integrated into our app **Official Response from Dilayda Soylu:** > Thank you for sharing your experience. We are pleased to hear that D·engage has been useful for your push scenarios and works well with your app, and we also appreciate your note regarding occasional slowness. ### 37. Easy to Use Platform with Clear, Accessible Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Abdul Q. | Assistant Manager Growth & Investments, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2026 **What do you like best about D·engage?** The platform is easy to use, and the analytics are straightforward and accessible. **What do you dislike about D·engage?** Nothing to add as of now. Everything has been smooth so far. **What problems is D·engage solving and how is that benefiting you?** I regularly target different segments using automated flows. ### 38. Easy Segmentation and Editing That Just Works **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Tobacco | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2026 **What do you like best about D·engage?** I like segmentation; it's easy to use and edit **What do you dislike about D·engage?** less AI feature and less AI support for now **What problems is D·engage solving and how is that benefiting you?** It is providing a unified CX solution helping e-commerce businesses to grow ### 39. Effortless Multichannel Messaging with Smooth Onboarding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about D·engage?** It helps our company communicate with customers through email, SMS, push notifications, WhatsApp, in-app messaging, and personalized campaigns. **What do you dislike about D·engage?** Nothing to dislike in the product; find it efficient and supports our onboarding. **What problems is D·engage solving and how is that benefiting you?** It helps us send personalized emails, SMS, and in-app messages to keep customers informed about insurance products, claims status, and new services ### 40. Dengage Makes Campaign Segmentation Easy and Drives Strong Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about D·engage?** I love to get under the hood of our marketing campaigns and Dengage makes that really easy. We put our customers first, so being able to send emails and messages to our core segments and generate big engagement rates is testament in how we work with the platform. Very happy with the usability of the tool and success we are seeing. **What do you dislike about D·engage?** We have not set up remote data sources yet, something I think we would benefit from. **What problems is D·engage solving and how is that benefiting you?** We are sending 2x more campaigns than we used to, with much greater success per campaign. It is genuinely exciting sending out a multi channel marketing campaign to our customers and prospects and seeing the engagement rates. Dengage has made a big improvement to our marketing performance. ### 41. Dengage Boosted Customer Revenue with Easy-to-Use AI and Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about D·engage?** Dengage has helped grow my existing customer revenue. Really easy to use, great customer support and the AI function has increased our performance 5x. **What do you dislike about D·engage?** It takes a little time onboarding and understanding the platform, but the patience was worth it **What problems is D·engage solving and how is that benefiting you?** We had a problem increasing repeat customers - since introducing Dengage, we have seen huge growth in this area. ### 42. D·engage Makes Data Sync and Personalization Fast and Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about D·engage?** The new smart tags and Conversational Chatbot features really rock. It made earier for us to become aware of both our prospects and customers' realtime intentions and interact with them through chatbot. **What do you dislike about D·engage?** Documentation is good but it can be easier to navigate through **What problems is D·engage solving and how is that benefiting you?** Management of customer data in real time, segmentation, personalization and omnichannel automations. ### 43. Outstanding Support and Implementation with Great Pricing, Performance, and UI **Rating:** 5.0/5.0 stars **Reviewed by:** Carol A. | Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about D·engage?** The support team, the implementation process. **What do you dislike about D·engage?** Nothing at all. The true is we are very happy with the pricing, performance, UI. **What problems is D·engage solving and how is that benefiting you?** The integration with our dataware was easy. UX also ### 44. Secure, Intelligent Automation for a Personalized Customer Journey **Rating:** 5.0/5.0 stars **Reviewed by:** Isabella P. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2026 **What do you like best about D·engage?** The possibility of automating and personalizing the customer journey in a secure, intelligent, and effective way. **What do you dislike about D·engage?** Nothing to comment about this topic……….. **What problems is D·engage solving and how is that benefiting you?** The increasing customer engagement through omnichannel communication ### 45. Effective Omni-Channel Marketing That Does What It Says It Will **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about D·engage?** They’ve managed to make the onboarding pretty seamless considering that they’re handling a lot of data. I’ve been impressed with how we've been able to see our customer data and more importantly, how we’ve been able to use it to improve our marketing activity. The dashboard is easier to understand than I expected. It's proving to be more effective than I anticipated. Those that are needing some support won’t be disappointed as they were helpful throughout the implementation process. They came back to us in a timely manner with the answers to our questions so no complaints. **What do you dislike about D·engage?** Overall, there isn't anything to be upset about. They do what they say they're going to do and the outcomes have been very insightful. **What problems is D·engage solving and how is that benefiting you?** We've been needing to scale our personalised marketing in an effective way. We've tried ourselves and have fallen short so having a tool like this that can manage our emails and sms marketing as effectively does has been a huge help to the team in time, effort and results. **Official Response from Magali Lombardo:** > Thank you for sharing your experience with D·engage 💫 We’re glad to hear that onboarding went smoothly and that the platform is helping you make better use of your customer data. It’s great to know D·engage is supporting your team in scaling personalized marketing more efficiently! ### 46. Effortless Onboarding and Real-Time Insights Revolutionised Our Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about D·engage?** Onboarding was super simple. Once in, the dashboard is intuitive, and implementation has been easy. Unlike other platforms we've used, my team was able to get up and running without needing a computer science degree. I love the ability to see customer behavior in real-time - it has completely changed how we target our campaigns. Setting up cross-channel journeys is incredibly simple and effective. The customer support has been excellent - quick and helpful responses every time we've reached out. **What do you dislike about D·engage?** Not much! I've been really impressed with all aspects. It's a pricier tool than we've used previously, but the results so far more than makes up the cost. **What problems is D·engage solving and how is that benefiting you?** D·engage serves as our single source of truth for omnichannel marketing, bringing our email, SMS, and WhatsApp efforts into one place. The automation and segmentation allow us to deliver highly personalised communication at scale - a strategy that has directly resulted in stronger customer retention and increased conversion rates. **Official Response from Magali Lombardo:** > Thank you for sharing your experience with D·engage 💫 We’re glad to hear that onboarding was simple and that real-time insights are helping your team better understand customer behavior and build effective cross-channel journeys. It’s also great to know our support team has been there whenever needed. We appreciate your trust and the thoughtful feedback. ### 47. Excellent Support, Useful UX, and Strong Cross-Channel Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in International Affairs | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about D·engage?** excellent customer support. usefull UX. Relational Cdp and integrations. Cross - channel marketing **What do you dislike about D·engage?** I do not have anything i dislike about D engage. **What problems is D·engage solving and how is that benefiting you?** Journey orchestration, online & offline data synchronization, segmentation, personalization. We collect all different data in one place with cdp which is very beneficial for me ### 48. User-Friendly and Outstanding Support for Email Marketing in Pakistan **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about D·engage?** D-Engage is an incredibly user-friendly platform with exceptional customer support that’s always ready to help. Its robust automation, advanced segmentation, real-time analytics, and smooth campaign management make it one of the best email marketing tools available in Pakistan. **What do you dislike about D·engage?** The only downside is that the interface could be more refined and smoother but overall, it delivers excellent value. **What problems is D·engage solving and how is that benefiting you?** Automated Campaign Management: It removes the hassle of sending manual emails by automating customer journeys, saving time and ensuring consistent communication. Advanced Audience Segmentation: It helps target the right customers with the right message, improving engagement and conversion rates. Real-Time Analytics: It provides instant insights on performance, helping you optimize campaigns quickly and make data-driven decisions. **Official Response from Magali Lombardo:** > Thank you for sharing your experience! ✨ We’re happy to hear that D·engage is supporting your automated campaigns and analytics, and we appreciate your feedback as we continue improving the platform. ### 49. Comprehensive and Easy to Use CDP & Marketing Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Anıl Can . | Director Of Ecommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2021 **What do you like best about D·engage?** The new AI engine significantly automates audience segmentation and predicts churn accurately. **What do you dislike about D·engage?** Developer guides for custom API integrations could be more visual and beginner-friendly. **What problems is D·engage solving and how is that benefiting you?** Dengage covers all of our omnichannel marketing automation needs. Sending messages with predictive web behaviour analysis, using built-in RFM model to activate the customers and flexible content management. **Official Response from Dilayda Soylu:** > Thank you for sharing your feedback with us! We’re glad to hear that the AI engine and predictive features are helping with segmentation, churn prediction, and your overall omnichannel marketing efforts. It’s great to know D·engage is supporting your daily work. ### 50. Powerful and easy to use once you get the hang of it **Rating:** 5.0/5.0 stars **Reviewed by:** Lena N. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about D·engage?** I like how easy it is to build and automate campaigns in D·engage. Everything’s in one place, which saves a ton of time. Their customer support team has been rather fast to responding to my inquires. **What do you dislike about D·engage?** There’s a small learning curve at the beginning, but once you get used to the platform it becomes really easy to use and quite intuitive. **What problems is D·engage solving and how is that benefiting you?** It helps us manage all our customer commuunication in one place. Saves time and keeps our campaigns consistent when we reach out to our customers via our marketing channels. **Official Response from Dilayda Soylu:** > Thank you so much for sharing your experience! 💫 We’re thrilled to hear that you’re finding D·engage easy to use once you get the hang of it and that our automation tools are helping you save time and stay organized. It’s also great to know our support team has been responsive to your needs; we’ll be sure to pass along your kind words. ## D·engage Discussions - [What is D·engage used for?](https://www.g2.com/discussions/what-is-d-engage-used-for) - 1 comment, 1 upvote - [View D·engage pricing details and edition comparison](https://www.g2.com/products/d-engage/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-25+19%3A57%3A34+-0500&secure%5Bsession_id%5D=080c3cbb-dcba-4663-a986-4de2d46f2eaf&secure%5Btoken%5D=6bb52151e327a5f3be3a383880279e94c42855b94c1723c44778c4bfe931950f&format=llm_user) ## D·engage Integrations - [Adjust](https://www.g2.com/products/adjust/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [AppsFlyer](https://www.g2.com/products/appsflyer/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Cliniko](https://www.g2.com/products/cliniko/reviews) - [Dynamics 365 Marketing](https://www.g2.com/products/dynamics-365-marketing/reviews) - 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Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Templates** - Library - Customization - Optimization **Analytics** - Campaign Performance - Audience Insights **Targeting** - Behavioral Targeting - Contextual Targeting **Intelligence** - Marketing Metrics - Predictive Modeling - Recommendation Engine **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Email Campaigns - Audience Segmentation **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Triggered Content** - Geofencing - Triggered Emails - Triggered Messages **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Engagement** - Coupons and Promotions **Multichannel** - Web - Email - Mobile **Personalized Content** - Recommendation Engine - Personalized Discounts - Website Personalization **SMS Platform** - Reporting - Automation - White Label - Short Codes - API Integration **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Reporting & Analytics** - Basic Reporting - Web Analytics - Revenue Analytics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - Personalization Engines** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Customization - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Content Generation - SMS Marketing** - AI SMS **Integration** - Data Import & Export Tools - Integration APIs - 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