--- title: Cytracom Reviews meta\_title: 'Cytracom Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Cytracom works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 5 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Cytracom Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Cytracom but has limited features. Are you part of the Cytracom team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Cytracom provides enterprise-grade Hosted VoIP and unified communications to businesses nationwide.Cytracom's VoIP solutions provide cost savings, mobility, scalability and reliability with a platform built on the most advanced cloud-based VoIP technology in the world, . * * * Seller [Cytracom](https://www.g2.com/sellers/cytracom) Discussions [Cytracom Community](https://www.g2.com/products/cytracom/discuss) Overview by Noah Sessions Show More ## Pricing Pricing provided by Cytracom. ### C2 $32.00 1 User Month ### C1 $29.00 1 User Month [ View More Pricing Information ](https://www.g2.com/products/cytracom/pricing) ## Top-Rated Alternatives [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,426) ](https://www.g2.com/products/ringex/reviews) [ ![Dialpad Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dialpad Connect") Dialpad Connect 4.4/5(4,201) ](https://www.g2.com/products/dialpad-connect/reviews) [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/cytracom/competitors/alternatives) ## User Insights Average based on 5 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ![Scott B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott B.") SB Scott B. M365 Architect Small-Business (50 or fewer emp.) 3/20/2025 "Good Business Practices for ControlOne" 4.5/5 What do you like best about Cytracom? I genuinely like about half of our vendors, not just the product they are supplying us, for how they do business. We'd seen a few issues where a two-person client of ours is using ControlOne from Cytracom to keep PCs at two different locations on the same network. It was the most feasible option for us to use a secure cloud gateway to keep the startup's costs down rather than buying two firewalls and creating a tunnel and getting the client to upgrade his home ISP for a static IP. At times, one user might be logged into multiple devices, and the devices have assigned IP addresses so a SQL connection can work. Regardless of the tech stuff, without me putting in a ticket, the lead engineer reached out and said they saw an issue and would like to offer a free license for the client to get another user account until they fixed it. I didn't even need to complain. The technology is wonderful, and onboarding has been great, but that is the kind of support that makes me like using them so much more. Review collected by and hosted on G2.com. What do you dislike about Cytracom? The icon they use for me to click and manage a network for a client was very elusive for the first few days until I went through onboarding. I really can't complain for any other reason. Review collected by and hosted on G2.com. What problems is Cytracom solving and how is that benefiting you? Connecting work from home and geographically disparate users get onto the same network, protected, and not bottle-necked by a singular firewall at an office somewhere. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Michael J b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael J b.") MB Michael J b. President Small-Business (50 or fewer emp.) 1/19/2023 "Works as intended" 5/5 What do you like best about Cytracom? The ability to use, setup and sign up for quick and with little issues Review collected by and hosted on G2.com. What do you dislike about Cytracom? The choice of phones sometimes doesn't seem to be large to work with Review collected by and hosted on G2.com. What problems is Cytracom solving and how is that benefiting you? It is giving me another way to use UCCAS services that are not non-frills Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mansi G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mansi G.") MG Mansi G. SDET - Backend Enterprise (\> 1000 emp.) 8/14/2021 "Cytracom for your needs" 3.5/5 What do you like best about Cytracom? The best thing about cytracom is that you can send voice mail to your colleagues and partners. Also, its customer support is one of the best where you get all types of assistance like over mail and chats and that too 24/7. File transfer is also one of the critical features of this software. Review collected by and hosted on G2.com. What do you dislike about Cytracom? Although all the things are great about this feature yet, the major con lies in its deployment, where you can not deploy it over Linux and Chromebook. Also, it is a little bit expensive for small-sized enterprises. Review collected by and hosted on G2.com. Recommendations to others considering Cytracom: Do use it once for all your meeting needs. Review collected by and hosted on G2.com. What problems is Cytracom solving and how is that benefiting you? I have been using this software for almost all of my needs ranging from calls, texts, form submissions, and chats. I generally interact with peers using this for multiple business solutions in a remote framework. I like this software because of its one-in-all features and its assistance. Review collected by and hosted on G2.com. Show More 8/15/2021 Validated ReviewerIncentivizedSource: G2 invite ![Anish J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anish J.") AJ Anish J. Technical Lead Small-Business (50 or fewer emp.) 8/26/2021 "Cytracom Review" 3.5/5 What do you like best about Cytracom? Very Convenient and available in different platforms which makes portable and easy to go. Review collected by and hosted on G2.com. What do you dislike about Cytracom? Sometimes the message is not sent to other users, and you have to send it again, which is very frustrating at multiple tasks. Call scheduling is also not convenient. Review collected by and hosted on G2.com. What problems is Cytracom solving and how is that benefiting you? 1. Immediate communication can be done when there is any need. 2. Helps to communicate easily with clients. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vaibhav G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vaibhav G.") VG Vaibhav G. Program Manager Small-Business (50 or fewer emp.) 8/19/2021 "Complete IP Solutions suite" 4/5 What do you like best about Cytracom? The complete suite is pretty easy to administer and very simple to understand. The built in quality is robust and we get all the installation assistance. Review collected by and hosted on G2.com. What do you dislike about Cytracom? Absence of a following up mechanism to roll out mails to clients whose calls were left unanswered. Review collected by and hosted on G2.com. What problems is Cytracom solving and how is that benefiting you? I extensively use Cytracom in dealing with my clients and to address their queries for enhanced customer experience. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by Cytracom. ### C2 $32.00 1 User Month ### C1 $29.00 1 User Month [ View More Pricing Information ](https://www.g2.com/products/cytracom/pricing) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Contact Center](https://www.g2.com/categories/contact-center) ##### Explore More [Top automated software testing platforms for QA teams](https://www.g2.com/discussions/top-automated-software-testing-platforms-for-qa-teams)[Which visitor behavior analytics platforms have the most reliable data accuracy across multiple venues?](https://www.g2.com/discussions/which-visitor-behavior-analytics-platforms-have-the-most-reliable-data-accuracy-across-multiple-venues%20)[Top rated cloud storage and collaboration tools](https://www.g2.com/discussions/top-rated-cloud-storage-and-collaboration-tools-for-2025) [Best-rated app to manage business passwords](https://www.g2.com/discussions/best-rated-app-to-manage-business-passwords)[Best RMM software for small business](https://www.g2.com/discussions/what-s-the-best-rmm-software-for-small-businesses)[Pros and Cons Details](https://www.g2.com/products/cytracom/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)