CylanceOPTICS Reviews & Product Details


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Dispatcher
Small-Business
(11-50 employees)
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"Excellent Protection"

What do you like best?

I like how this software keeps our computers protected. We have had several incidents where we needed this to dig into what was happening on our computers. This helped us drill down and find what was happening.

What do you dislike?

We dont have much control as users but we leave that to our IT personnel. Our than that not much to dislike.

What problems are you solving with the product? What benefits have you realized?

We are able to have peace of mind that our computers are protected and that if there is something that gets through we can find out what happened. One of the main benefits in this product is how light it is. This does not make our machines run slow like other products.

What is CylanceOPTICS?

CylanceOPTICS uses machine learning (ML) and artificial intelligence (AI) to identify and prevent widespread security incidents, providing consistent visibility, targeted threat hunting, and fast incident response.

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CylanceOPTICS Profile Details

CylanceOPTICS Profile Details

Vendor
Blackberry Cylance
Company Website
Year Founded
2012
HQ Location
Irvine, CA
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
867
Twitter
@cylanceinc
Twitter Followers
20,210
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CylanceOPTICS Reviews

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1-7 of 7 total CylanceOPTICS reviews

CylanceOPTICS Reviews

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1-7 of 7 total CylanceOPTICS reviews
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Head Of Accounting
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"The best of the best antivirus, there is no comparison"

What do you like best?

The best monitereo you can get to keep your organization safe, we have Apple and Windows computers and it was implemented efficiently and without complications. In addition, you do not need to receive updates constantly, if a virus is detected the program comes into action. Also your protection of endpoints is extremely effective, without complications.

What do you dislike?

Something that I did not like much is its interface, because I feel that it needs a little work. But the software does a good job, and with that I'm satisfied.

Recommendations to others considering the product:

The best way to understand what your organization needs is to implement new strategies, and I believe that this software has well-founded bases to become the first choice in your organization. It's worth trying with CylanceOPTICS.

What problems are you solving with the product? What benefits have you realized?

What makes life easier is its monitoring system, in addition to always adding new detention rules to perform the work more effectively, and to have more controlled follow-up. We are always implementing new rules to detect even the smallest threats and CylanceOPTICS always helps us with that goal.

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Head of Electrical Engineering
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"Great level of security with CylanceOPTICS"

What do you like best?

It has a great capacity to detect threats, and that ability is what makes us trust this software so much. What I like the most is that I can program and monitor it in automatic mode and thus it does not interrupt other activities, besides it has an extremely easy and effective panel to use, giving us the possibility of obtaining a better visibility in our final points. It has been a great discovery in the organization, since we consider it to be one of the best software to prevent and detect threats.

What do you dislike?

I think the interface is a bit cumbersome, it needs a bit of work, but we prefer it with that little weakness. I do not regret having chosen it.

Recommendations to others considering the product:

I love this software, because it has protection capabilities that other systems do not offer, reducing considerably the possible computer threats, the truth I would sell it to the Pope himself with all confidence.

What problems are you solving with the product? What benefits have you realized?

A great world of possibilities was opened when we met with CylanceOPTICS, because the security system of the technological components were upgraded, we also always received a report on the eventualities of the threats and for that reason we are always alert and we never have any inconveniences because we have a efficient software and with an easy deployment.

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System Admin
Small-Business
(11-50 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Total Protection"

What do you like best?

I love the peace of mind that Cylance brings. Cylance Protect is a great product but it lacked some tools for digging in to what was happening. I love how easy Optics makes it to look into what happened on a device. And then how easy it is to make changes. We also love the support we have gotten through Cylance. This is one of the few companies who will sit down with you and go over to try and help you improve your processes.

What do you dislike?

Our main issue with Cylance right now is they are all over the place. You have a different portal for every product that you use. That can be time consuming and frustrating to keep up with. That said they are working towards bringing all those pieces together.

Recommendations to others considering the product:

If you are using Protect you want to add Optics. This product is a great addition to Protect.

What problems are you solving with the product? What benefits have you realized?

We have been able to focus on other areas of the IT industry by not having to worry as much about AV. The benefits of cylance over about every other AV are enormous. With cylance we know we are getting solid protection against threats. Not only that but we are getting a product that doesnt cripple the system it is running on.

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Chief Of Operations
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"cylance optics ... "it's just perfect""

What do you like best?

cylance optics is ideal to keep everything free of large amounts of threats. I love the ease of use and it does not take up much space (it's very light). In addition, since its implementation we have managed to automate search (we made positive progress).

What do you dislike?

I do not have many negative comments from cylance optics ... I would only like them to improve the interface.

Recommendations to others considering the product:

I am very confident that cylance optics works in all work environments. There are no major problems with cylance since its implementation. I am completely happy with the operation of cylance.

What problems are you solving with the product? What benefits have you realized?

Previously we had a constant attack of threats, we did not have the necessary protection. Since the arrival of cylance, we have greatly improved all aspects of our work environment.

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IT Specialist
Information Technology and Services
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"Prevent,Detect and Respond security bridge and threats. "

What do you like best?

This software pushes all detection and response decisions down to the endpoint, eliminating response latency. Reduce dwell time, and increase response time and consistency with Playbook-driven response.

What do you dislike?

Since installation no critical problem has been shown by this software.this software need to be serviced with new trend to keep it efficiently working.

Recommendations to others considering the product:

I highly recommend use of this software to individuals willing to maintain continuous situational awareness and strong security posture regardless of changes to the threat.

What problems are you solving with the product? What benefits have you realized?

Completing suspicious device investigations faster with partial lockdown.threat visibility though syslog integration.

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Enterprise
(1001-5000 employees)
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"Decent product with flaws"

What do you like best?

The Cylance Protect is a solid product, stands up next to industry leaders. Easy to deploy across entire network and simple to use. Rules were easy to create and roll out also. This is designed to pair with it and on workstations we have had little or no problems.

What do you dislike?

If deployed on a file server, real time scanning locks up files you are trying to open. Even if you make a rule to just watch and not run live it impacts files randomly. support was of no help, we just killed the service and files opened immediately. We used to use McAfee that included HIPS but this is not available with Cylance so you need to find an additional solution for that.

What problems are you solving with the product? What benefits have you realized?

Replaced a different AV product. Cost savings was biggest benefit.

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IT Help Desk
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"Make your PCs as secure as possible"

What do you like best?

CylanceOPTICS has a lot of different things going for it, but two of the best features are the System Isolation , and Threat Intelligence. There isn't anything else on the market that compares to what CylanceOPTICS does specifically with these features

What do you dislike?

Only wish this product was a little less money

What problems are you solving with the product? What benefits have you realized?

Used to secure our PCs on our Network

CylanceOPTICS Features

  • Resolution Automation
  • Resolution Guidance
  • System Isolation
  • Threat Intelligence
  • Incident Logs
  • Incident Reports

CylanceOPTICS User Ratings

9.4
Ease of Use
Average: 8.8*
8.9
Quality of Support
Average: 8.7*
* Incident Response Category
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CylanceOPTICS Categories on G2