Cylance Consulting Reviews & Product Details

Cylance Consulting Overview

What is Cylance Consulting?

Cylance Consulting is a cybersecurity products and services company focusing on stopping tomorrow's attacks today.

Cylance Consulting Details
Product Description

Cylance Consulting is a cybersecurity products and services company focusing on stopping tomorrow's attacks today.


Seller Details
Seller
Blackberry Cylance
Company Website
Year Founded
2012
HQ Location
Irvine, CA
Twitter
@cylanceinc
6 Twitter followers
LinkedIn® Page
www.linkedin.com
477 employees on LinkedIn®
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Cylance Consulting Reviews

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GN
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

They worked with us to turn up the Cylance Protect product for our environment. They took us through the initial setup to handing the product off to us. This included setting up the software/environment, deploying to systems, checking for false positives, and tweaking settings, etc. as we rolled out the product to our endpoints. Review collected by and hosted on G2.com.

What do you like best?

They were very thorough with setup and project management. They walked us through each setting and each phase, and we had weekly follow-ups to see how we landed, what worked, and what didn't. I felt like they were invested in the setup and wanted us to succeed with rolling the product out successfully. Review collected by and hosted on G2.com.

What do you dislike?

I felt like the meetings could get a little bland or we didn't need them as frequently, but they were still helpful. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Going with a next gen AV solution can be a Earth shattering difference from traditional AV products. I think it's helpful to understand how the product works, roll it out slowly, and to ensure success. Cylance PS did that for us. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We were able to setup a new next gen AV solution in a quick turnaround time without a negative impact to our users or servers. They walked us through everything and ensured the rollout was successful. The biggest benefit was ensuring things were setup properly and that we didn't "blow anything up" while rolling out the software. They provided a lot of insight that we wouldn't have gotten on how to tweak policies, how to roll out the product, and how to deal with issues as they come up down the road. I don't think we would have gotten this without their help Review collected by and hosted on G2.com.

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IT Specialist - INFOSEC
Government Administration
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
GI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Our goal was to locate a product that surpasses the average industry anti-virus scanner. We also needed a cloud solution for virus reporting and PCI compliance. Review collected by and hosted on G2.com.

What do you like best?

Cyclance has an EXCELLENT reporting system. Cylance continues to amaze us with the threats that it discovers and quarantines on a daily basis. The Optics platform learns the overall environment and proactively removes threats from our client devices. We are beyond pleased with the software and it's results. It has had a immensely positive impact on our organization. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the interface can be slow when it comes to loading reports. This isn't a huge deal. The software does require training for the help desk staff as it is not always inherently intuitive. Also, not a big deal. I really do not have any major (or minor) complaints about the product. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

You will love their cloud product. The Cylance agent does need to be deployed to client machines, and SysAdmins need to take the time to waive threats globally, as Cylance is particularly sensitive and does have a lot of false positives. Review collected by and hosted on G2.com.

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GM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

Network virus detected, and installing this was the IT response. Review collected by and hosted on G2.com.

What do you like best?

When it works, it helps keep the company safe from dangerous software. Review collected by and hosted on G2.com.

What do you dislike?

It thrashes the hard drive for 30 to 60 minutes every morning, and sometimes during the day. This brings most work functionality on the PC effectively to a halt. Review collected by and hosted on G2.com.

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