Verified User in Staffing and Recruiting
GS
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"IMPACT Management Services"
5/5
Describe the project or task Cygnus Systems Inc. IT Solutions helped with:

Helped me reset my computer password in a timely and effective matter. Was friendly and told me everything he was doing to fix the problem. Review collected by and hosted on G2.com.

What do you like best about Cygnus Systems Inc. IT Solutions?

They are always attentive, friendly, and responsive when my other coworkers have an IT issue. They let you know of everything they're doing to fix the issue and do everything they can to fix the problem. Review collected by and hosted on G2.com.

DF
Don F.
M
Mid-Market (51-1000 emp.)
"Great support however sometimes they do not respond as quickly as needed."
4/5
Describe the project or task Cygnus Systems Inc. IT Solutions helped with:

Complete IT support. Including upgrades, troubleshooting, and managing accounts Review collected by and hosted on G2.com.

What do you like best about Cygnus Systems Inc. IT Solutions?

Their ticket system. It works good for what we need. Review collected by and hosted on G2.com.

AB
Ashley B.
Legal Assistant
Mid-Market (51-1000 emp.)
"Cygnus gets back quickly and is very helpful"
5/5
Describe the project or task Cygnus Systems Inc. IT Solutions helped with:

Many issues, including e-mail issues, Zoom issues, and remote issues Review collected by and hosted on G2.com.

What do you like best about Cygnus Systems Inc. IT Solutions?

They are friendly and quick in helping resolve issues. Review collected by and hosted on G2.com.

Verified User in Legal Services
GL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"They are helpful and answer quickly. They have solved any issues we have."
3.5/5
Describe the project or task Cygnus Systems Inc. IT Solutions helped with:

They helped convert the system to new and updated info. They were able to put all the files and information on the new system. Review collected by and hosted on G2.com.

What do you like best about Cygnus Systems Inc. IT Solutions?

That we are able to send them a ticket with any problems and that they answer quickly and are able to remote in to fix the issues themselves. Review collected by and hosted on G2.com.

Verified User in Medical Devices
GM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"A great team to work with!"
4/5
Describe the project or task Cygnus Systems Inc. IT Solutions helped with:

I've had many interactions with the Cygnus team and every time they were very prompt, professional and always had a solution for any issue I have ran into. Review collected by and hosted on G2.com.

What do you like best about Cygnus Systems Inc. IT Solutions?

How persistent they are when helping with an issue. Review collected by and hosted on G2.com.

Verified User in Legal Services
GL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"very nice and helpful people"
4/5
Describe the project or task Cygnus Systems Inc. IT Solutions helped with:

They transferred all of our computers to a docking station and we use laptops instead of towers. Review collected by and hosted on G2.com.

What do you like best about Cygnus Systems Inc. IT Solutions?

I like the ticket system. Its easy to make tickets regarding problems and they are pretty fast at getting back with us. Review collected by and hosted on G2.com.

Jeanne H.
JH
Jeanne H.
Project Manager
Small-Business (50 or fewer emp.)
"Very Helpful"
4.5/5
Describe the project or task Cygnus Systems Inc. IT Solutions helped with:

Cygnus has helped me many times with issues while I am working remotely from home Review collected by and hosted on G2.com.

What do you like best about Cygnus Systems Inc. IT Solutions?

Easy to contact and always gets me on my way Review collected by and hosted on G2.com.

CS
celeste s.
residential account manager
Small-Business (50 or fewer emp.)
"Always responsive"
5/5
Describe the project or task Cygnus Systems Inc. IT Solutions helped with:

Phone issue Review collected by and hosted on G2.com.

What do you like best about Cygnus Systems Inc. IT Solutions?

24/7 service and always willing to look into the problem and find a solution. Review collected by and hosted on G2.com.

Verified User in Insurance
GI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Cygnus Systems Inc. provides a quick response and solution to issues"
4.5/5
Describe the project or task Cygnus Systems Inc. IT Solutions helped with:

I could not connect to our cloud session, and even though it was early in the morning, they answered the phone and resolved the issue in just a few minutes. Review collected by and hosted on G2.com.

What do you like best about Cygnus Systems Inc. IT Solutions?

They are quick to respond when there are issues. Review collected by and hosted on G2.com.

AB
Allie B.
Manager
Small-Business (50 or fewer emp.)
"Cygnus Review"
5/5
Describe the project or task Cygnus Systems Inc. IT Solutions helped with:

My team's networking issues with their laptops while working remote in other states Review collected by and hosted on G2.com.

What do you like best about Cygnus Systems Inc. IT Solutions?

The friendly customer service from the team Review collected by and hosted on G2.com.