Mike T.
MT
Mike T.
Digital Services Director
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Customize-able reporting tool"
3.5/5
What do you like best about Cyfe?

Cyfe can easily be customized to fit the needs of our clients. Love that it's one fee with unlimited users and dashboards. Review collected by and hosted on G2.com.

What do you dislike about Cyfe?

Not the best looking UI or presentation. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Awesome visual business data dashboard helps you make the right decisions"
5/5
What do you like best about Cyfe?

Fast to set up , easy to use,, Important for us that it has embedded user management administration. Review collected by and hosted on G2.com.

What do you dislike about Cyfe?

UI and UX could be improved.Price is really affordable but nice to have clearly defined pricing packages right from the beginning. Review collected by and hosted on G2.com.

Amber K.
AK
Amber K.
Director of Operations
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Cost-Effective Analytics Platform "
5/5
What do you like best about Cyfe?

The ability to customize your dashboards and the number of integrations makes this tool a great option for all types of businesses. Review collected by and hosted on G2.com.

What do you dislike about Cyfe?

It took us forever to find this solution. Review collected by and hosted on G2.com.

Anat H.
AH
Anat H.
Senior Social Media and Content Manager
Mid-Market (51-1000 emp.)
"Cyfe Social Media Monitoring Review"
4.5/5
What do you like best about Cyfe?

I love it that I can add the various Social Media platforms I am monitoring all into one place and I can go one by one to view all the analytics. Furthermore, I can add campaigns I'm running and don't need to sign into any social media account to view it separately. One stop shop :) Review collected by and hosted on G2.com.

What do you dislike about Cyfe?

I am happy with the current service and don't have anything that comes to mind that I dislike. Review collected by and hosted on G2.com.

Dan T.
DT
Dan T.
Digital Marketing Director
Enterprise (> 1000 emp.)
"Ability to combine multiple analytics accounts for a comprehensive dashboard"
4.5/5
What do you like best about Cyfe?

Cyfe filled a specific need for a comprehensive dashboard across multiple PPC accounts. Using an anlytics platform got us the data, but combining required spreadsheets, exports and formulas. It was labor intensive. Enter Cyfe. I was able to easily integrate the analytics accounts and set the dashboard parameters based on client reporting needs Review collected by and hosted on G2.com.

What do you dislike about Cyfe?

The ability to tweak the charts and dashboards to what I need is lacking. Review collected by and hosted on G2.com.

Zach Z.
ZZ
Zach Z.
Account Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Analyst's Use for 100+ Clients"
4.5/5
What do you like best about Cyfe?

I like how clean the interface is. It's easy to create a stat page that I can send to a client. We use them for over 100 accounts and we send them out weekly to different clients. Each client gets a monthly report that we either send the Cyfe report or a report that uses the numbers from the Cyfe report. Review collected by and hosted on G2.com.

What do you dislike about Cyfe?

Instagram will have errors all the time and we have to re-load the authorization all the time. Review collected by and hosted on G2.com.

Jessica D.
JD
Jessica D.
Director of Paid Media
Internet
Mid-Market (51-1000 emp.)
"Cyfe helped our reporting for clients become interactive and customizable."
5/5
What do you like best about Cyfe?

Cyfe had the ability to send a link of a report to a client in which they can adjust date ranges, use the interactive reports to see spikes or trends and had a very dependable interface. The widgets offered more performance metrics based on our choice of reporting. Our team was easily able to link, use and create reports with Cyfe. Linking to our additional platforms was very easy, as well. Review collected by and hosted on G2.com.

What do you dislike about Cyfe?

The only feature I did not like was the PDF download feature. The clients did not like being sent a link to find their report, either. Review collected by and hosted on G2.com.

Keely Q.
KQ
Keely Q.
#SocialMediaGuru
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Almost Perfect"
4/5
What do you like best about Cyfe?

Cyfe is great! I manage several FB pages and need to keep an eye on the stats to know that we're going in the right direction. I love the visual nature of the platform and how easy it is to use. Each client gets a separate dashboard which makes it clear and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Cyfe?

While Cyfe is great for FB and Twitter, it's lacking in functionality for LinkedIn and does not connect to Google for Business or Yelp, which would be incredibly helpful. Additionally, while having a majority of the analytics in one place is incredibly helpful, I feel like it is a bit lacking in width. Review collected by and hosted on G2.com.

Anna F.
AF
Anna F.
Freelance Writer
Newspapers
Small-Business (50 or fewer emp.)
"Use it to set up a new tab in Google Chrome"
5/5
What do you like best about Cyfe?

Cyfe offers something for everyone. I am using the free version and it does what I need. I've set up a separate dashboard which maintain as an advanced to-do list: I have added the following widgets: Notes (to actually note down my daily tasks), a Google spreadsheet where with my monthly to-do lists, sites I contribute to, contact details, etc., a few clock widgets to see current time in countries where my team members and clients are located, Google calendar widget, Gmail widget to see most recent emails, my Twitter mentions to see if anything needs a reply. Each time I open a new tab, I see my tiny project manager at a glance. Very productive and free! Review collected by and hosted on G2.com.

What do you dislike about Cyfe?

I am not sure I can find faults with the free product that offers so much. I'd probably ask for more color themes because currently you can use only two. Review collected by and hosted on G2.com.

Sharon A. D.
SD
Sharon A. D.
Social Media Manager and Assistant Webmaster
Information Technology and Services
Small-Business (50 or fewer emp.)
"Best price and user experience for a reporting software"
5/5
What do you like best about Cyfe?

Cyfe is a great reporting tool that's much more attractive and easier for your clients to read than Google Analytics or RavenTools. It keeps the whole report in a one page dashboard, with the ability to scroll down for more information.

I really love all the widgets that can be added into the report - more than I had when I was using the much more expensive RavenTools.

Of course it has Google Analytics, but also can pull in reports from all the common social media profiles, MailChimp, iContact, Constant Contact, WordPress, Google Spreadsheets, Infusionsoft, PayPal, and many more online tools and even lets you import in pictures (which I use for sharing a screenshot of their Yelp results for the month with my clients). Review collected by and hosted on G2.com.

What do you dislike about Cyfe?

Resizing the widgets within the reports can be finiky. When you add in a new widget, it adds it at the top over your current data, and you have to manually drag it to where you want it added in. Also resizing the sections often gets stuck when you're trying to do precise work - resizing an inch no problem, but a 1/8 of an inch often takes multiple tries.

The + sign button in the top menu would seem to mean adding a new widget, but that's adding a new dashboard. New widgets are a picture with four squares. That doesn't make sense for common logic. Review collected by and hosted on G2.com.