Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy to Deploy and Navigate, but Room to Improve Overall"
2.5/5
What do you like best about CyberSmart?

The deployment and implementation process is easy, and navigating through the dashboard is straightforward. Review collected by and hosted on G2.com.

What do you dislike about CyberSmart?

It reports false positives, and there isn’t much room for customization. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Invaluable Cyber Essentials Monitoring with Helpful Support"
4.5/5
What do you like best about CyberSmart?

Having a system to monitor cyber essentials requirements, and someone to hand to ask questions is invaluable. Review collected by and hosted on G2.com.

What do you dislike about CyberSmart?

I cant say there's been much negative that i've encountered, sometimes devices fail to check in for a while and it flags false negatives, panicking the customer. Review collected by and hosted on G2.com.

Simon U.
SU
Simon U.
"Effortless Certification with Stellar Support"
4.5/5
What do you like best about CyberSmart?

I like how easy CyberSmart is to use. The support is also something I appreciate. The initial setup was very simple and clear. Review collected by and hosted on G2.com.

What do you dislike about CyberSmart?

I don't like the pricing being put in the portal. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Easy Account Management and Always Supportive"
5/5
What do you like best about CyberSmart?

Easy accessibility to account management when we have Any queries and always supportive Review collected by and hosted on G2.com.

What do you dislike about CyberSmart?

Sometimes different auditors can have the same answer to a question for different companies but defer it back Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Friendly Assessors, Prompt Communication, and an Easy-to-Use Portal"
5/5
What do you like best about CyberSmart?

Friendly assessors, prompt communication, and an easy-to-use portal. Review collected by and hosted on G2.com.

What do you dislike about CyberSmart?

Sometimes Qualys scan reports are sent in PDF format, which makes it harder to collaborate on remediation work than when the report is provided as a CSV. Review collected by and hosted on G2.com.

PS
Pete S.
Business Development Manager
Small-Business (50 or fewer emp.)
"Attentive Account Manager Makes All the Difference"
5/5
What do you like best about CyberSmart?

Our account manager is really attentive and supports us with quick replies Review collected by and hosted on G2.com.

What do you dislike about CyberSmart?

Sometimes the quotes can be slightly confusing but the team do always support to clear things up Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Easy to Implement, Integrate, and Use—Backed by Great Support"
4.5/5
What do you like best about CyberSmart?

Ease of implementation, ease of use, ease of integration, and customer support. Review collected by and hosted on G2.com.

What do you dislike about CyberSmart?

Sometimes the app shows false positives. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great for Cyber Essentials Implementations, but Feature Set Could Be Broader"
3.5/5
What do you like best about CyberSmart?

Helps with Cyber Essentials implementations Review collected by and hosted on G2.com.

What do you dislike about CyberSmart?

features could be a little more expansive Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Makes a Boring Process Straightforward"
5/5
What do you like best about CyberSmart?

It makes a very boring process much more straightforward. Review collected by and hosted on G2.com.

What do you dislike about CyberSmart?

There is nothing I dislike so far when using the platform Review collected by and hosted on G2.com.

Brian W.
BW
Brian W.
Director
Computer & Network Security
Mid-Market (51-1000 emp.)
"A well thoughtout product with superb benefits"
5/5
What do you like best about CyberSmart?

The interface is so easy to navigate. The deployment is simple and it is such a well constructed path to certification. Works with PC/Mac and iOS and Android. Fantastic, responsive support team. Review collected by and hosted on G2.com.

What do you dislike about CyberSmart?

Mobile deployment can be a little buggy - but support is superb and resolves any issues quickly. Review collected by and hosted on G2.com.