Amelia  Y.
AY
Amelia Y.
Sales Administrator
Small-Business (50 or fewer emp.)
"Cyber Smart’s Portal Is Incredibly Easy to Use"
4.5/5
What do you like best about CyberSmart?

The best thing I like about cyber smart is how easy the portal is to use Review collected by and hosted on G2.com.

What do you dislike about CyberSmart?

The portal doesn’t show what subscriptions customers are on or how they are paying Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Innovative Cyber Essentials Support and Great Service from CyberSmart"
5/5
What do you like best about CyberSmart?

CyberSmart are highly innovative in the solutions they offer, and they provide a strong service that helps us achieve Cyber Essentials for both our own organisation and our customers. Review collected by and hosted on G2.com.

What do you dislike about CyberSmart?

I do believe the pricing could be a bit better. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Trusted Partner for Cyber Essentials Success"
4.5/5
What do you like best about CyberSmart?

We have worked with Cyber Smart for a number of years, they have helped many of our customers with Cyber Essentials. Review collected by and hosted on G2.com.

What do you dislike about CyberSmart?

Sometimes support is slow, delays in booking CE+ Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Simple, User-Friendly Dashboard with Robust Patch Management and Training Modules"
4.5/5
What do you like best about CyberSmart?

Simple Dashboard with ease of use. A range of features like device patch management and built-in training modules for end users, and deploy custom policies for end users to accept. Review collected by and hosted on G2.com.

What do you dislike about CyberSmart?

Response time in some parts of the dashboard, like patch management history. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Simple MSP Deployments and a Strong Cybersmart Partnership"
4.5/5
What do you like best about CyberSmart?

The simplicity of the deployment from ourselves as a MSP, the communications and partnership we get from Cybersmart also makes things so much better. Review collected by and hosted on G2.com.

What do you dislike about CyberSmart?

nothing major to be honest, there's a few tweaks that could help streamline our deployments but they are all marginal gains, Nothing relationship ending Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Makes Cyber Essentials Submissions Easy with Fast Auditor Feedback"
4.5/5
What do you like best about CyberSmart?

Cyber essentials submissions are made a lot easier with Cybersmart and auditors usually come back within 24 hours with comments Review collected by and hosted on G2.com.

What do you dislike about CyberSmart?

Auditors can sometimes be a bit fussy with answers requesting us to change them even though they were acceptable in other submissions we have done Review collected by and hosted on G2.com.

AM
Aaron M.
Small-Business (50 or fewer emp.)
"Effortless Vulnerability Remediation with Sleek UI"
4.5/5
What do you like best about CyberSmart?

I like that CyberSmart is user-friendly, making it easy to navigate. The sleek UI also stands out, providing a pleasant experience. Additionally, I found the initial setup to be quick and easy, which is a big plus. Review collected by and hosted on G2.com.

What do you dislike about CyberSmart?

N/A Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Knowledgable staff and quick turnaround on any issues"
4.5/5
What do you like best about CyberSmart?

The support, when needed, is quick and knowledgable. Almost all queries are resolved in the first contact Review collected by and hosted on G2.com.

What do you dislike about CyberSmart?

The CyberSmart agent informs our customers, sometimes wrongly, that their device has vulnerabilities. We would prefer it inform us and not the customer Review collected by and hosted on G2.com.

MB
Magesh B.
Cyber Lead
Mid-Market (51-1000 emp.)
"Real-Time Progress Tracking on an Intuitive Platform"
4.5/5
What do you like best about CyberSmart?

On Time effective progress, User friendly platform Review collected by and hosted on G2.com.

What do you dislike about CyberSmart?

Nothing, really appreciate how it is now Review collected by and hosted on G2.com.

Stuart M.
SM
Stuart M.
IT Service Manager
"Efficient Patching and Updates Dashboard"
3.5/5
What do you like best about CyberSmart?

I like how CyberSmart helps with patching and identifying what needs attention and shows the information in the dashboard. It allows us to see when customers are out of date and lets us remediate those issues. Review collected by and hosted on G2.com.

What do you dislike about CyberSmart?

Nothing comes to mind Review collected by and hosted on G2.com.