We've found CyberSmart to be very easy to deploy and provide the information required to ensure our clients' systems are up to date and compliant. The other benefit is how quickly we can get a client from no accreditation to fully compliant. Review collected by and hosted on G2.com.

Sometimes CE+ can take a little longer due to requiring an assessor to review the application, but it doesn't take too long. You just have to be realistic about the timescale. Review collected by and hosted on G2.com.

The portal is easy to navigate. From the partner dashboard I can see a clear overview of our organisations scores and when there CE/CE+ is due to expire which is really helpful. Review collected by and hosted on G2.com.

Whilst the portal is easy to navigate, there is a lot of things on display which can make it feel cluttered Review collected by and hosted on G2.com.

I like how CyberSmart easily lets me look across the network to see what issues we have. The new patch management feature is very useful in getting applications on devices up to date without needing to be in front of the PCs. It's a real time saver, since we no longer have to physically update machines or remotely access them and it picks up pending updates quickly, reducing the need to review patches as much. Review collected by and hosted on G2.com.

The mobile app doesn't seem to remain open all the time, meaning the device doesn't check in, causing false positives on failures. Also, the install instructions for group policy have yet to work for me. Review collected by and hosted on G2.com.

The CyberSmart app makes it easy to monitor user devices and servers for vulnerabilities and compliance. The new CSVM tool has further improved our efficiency in addressing device vulnerabilities, not only by clearly highlighting issues, but also by providing detailed insights and recommended remediation steps. Review collected by and hosted on G2.com.

Sometimes the CSVM tool can be buggy but the CyberSmart support team are on hand to assist or provide additional information that is not being reported. Review collected by and hosted on G2.com.

I really appreciate the simplicity of the CyberSmart GUI, but the main reason for my positive review is that everything works exactly as it should. The Vulnerable Software feature is really useful as it actively monitors the software installed on my fleets devices and alerts me when updates are required. Review collected by and hosted on G2.com.

Not being able to hide Security Control messages is a bit annoying. It would be better to have a “Hide” button or an “Acknowledge error” option. Review collected by and hosted on G2.com.

I really like CyberSmart's Active Protect because it helps us stay compliant with CE and streamlines the certification process by pulling through the data into the questionnaire with just a click. The availability of CE experts is fantastic; they're always there to answer any technical questions I have about CE. I appreciate the provision for unlimited CE questionnaire submissions. The booking process for CE+ audits is straightforward and well-outlined, making the whole procedure easy to navigate. The initial setup of CyberSmart was very straightforward and streamlined for my team, and overall, it's been a valuable tool for us. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

What I like best about CyberSmart is how it makes cybersecurity simple and practical for everyday use. It doesn’t just focus on theory — it gives clear, actionable guidance that helps people build real digital safety habits. Review collected by and hosted on G2.com.

Sometimes the same answers can be rejected/accepted, based on who audits the certification. Account managers could review answers that are going to be the same across all organisations, and set this as an accepted answer. Review collected by and hosted on G2.com.

I like CyberSmart for its ease of use and the ability to manage processes on a single platform. I appreciate the resources available, the portal, and the support from the account manager. I can find answers to my questions quickly and get quick responses, which is key for me. The initial setup was very straightforward. Review collected by and hosted on G2.com.

I find the clarity around which product is the right fit a bit challenging, especially since not all products fit within the client budget or some could seem like overkill. Review collected by and hosted on G2.com.

From an end user perspective the dashboard, questions and feedback mechanisms are all great but totally irrelevant from an MSP perspective. We manage and deliver CE+ accredited environments to our customers - they don't care what mechanisms we use. Review collected by and hosted on G2.com.

Accounts invoicing annually by invoice date. It can take a customer up to 90 days to achieve CE+ and so the renewal date should be moved forwards - we've lost several customers because of it. Review collected by and hosted on G2.com.

Great online training to recognize and defend against online threats Review collected by and hosted on G2.com.

do not have enough practices to help tell the different cybercrimes Review collected by and hosted on G2.com.