Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great solution"
3.5/5
What do you like best about CyberSentriq?

Since moving our data to the cloud with CyberSentriq, we’ve seen a significant reduction in onsite hardware costs and a much simpler migration process. By leveraging their Redstor-powered backup and recovery solutions, we’ve gained a reliable, scalable way to protect our critical data without the overhead of physical infrastructure. The platform’s ease of use and 'cloud-first' approach have streamlined our operations, giving us peace of mind that our backups are secure and instantly accessible whenever we need them Review collected by and hosted on G2.com.

What do you dislike about CyberSentriq?

Im not a fan of their 60 day auto renew as we have customers who cannot commit to an order 2 months in advance, Review collected by and hosted on G2.com.

ST
Sam T.
Director
Small-Business (50 or fewer emp.)
"Redstor in Schools"
5/5
What do you like best about CyberSentriq?

The introductions of bundles has offered schools more services and better value. Review collected by and hosted on G2.com.

What do you dislike about CyberSentriq?

Better communication about changes to what is now the current offering. Review collected by and hosted on G2.com.

Clinton J.
CJ
Clinton J.
I
Enterprise (> 1000 emp.)
"Seemless and easy to use"
4.5/5
What do you like best about CyberSentriq?

Being able to control agents remotely from the console, back and restore is simple to do Review collected by and hosted on G2.com.

What do you dislike about CyberSentriq?

VSS errors do become a bit complicated at times when running full backups and SQL databases backups Review collected by and hosted on G2.com.

Jason M.
JM
Jason M.
Owner
Small-Business (50 or fewer emp.)
"Excellent Spam Filtering with Intuitive Interface"
4.5/5
What do you like best about CyberSentriq?

I use SpamTitan and it does a great job of handling Spam. All of the features have a good user interface to access them. Review collected by and hosted on G2.com.

What do you dislike about CyberSentriq?

This issue may have been addressed in a newer version, but currently, the nightly emails listing what has been caught in the spam filter display the sender as the from address, such as bound47824*******@domain.com, instead of showing newsletter@domain.com. As a result, the Allow feature does not function as intended. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Redstor in a multi client - multi platform environment"
4/5
What do you like best about CyberSentriq?

The new Azure level VM backup is also very good - and potentially a life saver. Review collected by and hosted on G2.com.

What do you dislike about CyberSentriq?

Reporting is still somewhat of an issue - esp. in the RedApp portal Review collected by and hosted on G2.com.

SC
Sandra C.
IT Administrator
Mid-Market (51-1000 emp.)
"Backup and Archiving review"
5/5
What do you like best about CyberSentriq?

I like the daily reports, these reports are useful because they help an organisation see if their backups were successful or not and if the backups were not successful then they can investigate further. Compared to its competitors' recovery is instant and Redstor is easy and quick to deploy. Review collected by and hosted on G2.com.

What do you dislike about CyberSentriq?

Emergency recoveries prove difficult and costly at times as they need to meet certain criteria to be deemed an emergency recovery. I think emergency recoveries need to be made more easily accessible. Review collected by and hosted on G2.com.

MM
Mark M.
IT Specialist
Utilities
Mid-Market (51-1000 emp.)
"Unmatched Email Security and Peace of Mind"
5/5
What do you like best about CyberSentriq?

The sense of security it offers is invaluable. I no longer have to worry about the emails my organization receives, knowing that the CyberSentriq email filter is in place. Review collected by and hosted on G2.com.

What do you dislike about CyberSentriq?

Actually there isnt anything that i can say I dislike about CyberSentriq. The services provided works as it should. Review collected by and hosted on G2.com.

IS
Ibraheem S.
IT Systems Engineer T2
Mid-Market (51-1000 emp.)
"Efficient and accurate"
5/5
What do you like best about CyberSentriq?

Redstore allows me to review and track all my backups and archives with a few clicks.

Provides me with accurate data Review collected by and hosted on G2.com.

What do you dislike about CyberSentriq?

Nothing in particular i have recently used the cloud restore and it was a breeze Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Redstor Backups"
3.5/5
What do you like best about CyberSentriq?

Its restore capability's is next to none. To be able to restore to any platform now matter what is amazing and there are very little backup products that are able to say that they can do this Review collected by and hosted on G2.com.

What do you dislike about CyberSentriq?

No log backups for SQL or exchange and also no DAG capability's. You cannot redirect a SQL restore to another server or rename the SQL DB when restoring it. Your only option is to either overwrite the existing DB or rename the existing DB. Not sure what is happening with support but I have had multiple instances where I have logged a call and it takes more than a week for support to get back to me. Review collected by and hosted on G2.com.

Verified User in Computer Networking
AC
Verified User in Computer Networking
Small-Business (50 or fewer emp.)
"Simple web access and strong support – support and ticket system still improvable"
3.5/5
What do you like best about CyberSentriq?

I like the simple, straightforward access via the web browser. Additionally, I am impressed by the extensive product support. Review collected by and hosted on G2.com.

What do you dislike about CyberSentriq?

We are dissatisfied with the support. Initially, we almost always receive only generic responses, and our concerns are not addressed specifically at all. Instead, we are sent links from the knowledge base. The new ticket system also seems very cluttered and confusing to us; we found the old one significantly better. Review collected by and hosted on G2.com.