---
title: CyberSentriq Reviews
meta_title: 'CyberSentriq Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 397 reviews by the users' company size, role or industry
  to find out how CyberSentriq works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 397
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: Backup
  url: https://www.g2.com/categories/backup
---


# CyberSentriq Reviews
**Vendor:** CyberSentriq  
**Category:** [Online Backup Software](https://www.g2.com/categories/online-backup)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 397
## About CyberSentriq
CyberSentriq is an integrated cybersecurity and data protection platform, leveraging solutions from two best-of breed vendors in the MSP space. Partnering with over 3,000 MSPs and protecting over 150,000 SMBs globally, CyberSentriq provides an unmatched combination of proactive AI-driven email and web security, advanced data protection, and operational resilience. The CyberSentriq platform offers: - Data backup &amp; recovery for Microsoft M365 &amp; Entra ID, Azure, Google workspace and more - AI-driven threat intelligence and detection - Advanced email security at both the Mail Exchange (MX) and Integrated Cloud Email Security (ICES) layers. - Security awareness services - Phishing simulation - Email archiving and encryption



## CyberSentriq Pros & Cons
**What users like:**

- Users value the **ease of use** of CyberSentriq, appreciating its intuitive interface and accessible cloud-based solutions. (58 reviews)
- Users praise CyberSentriq for its **exceptional restore capability** , enabling seamless restoration across platforms including Azure. (45 reviews)
- Users value the **easy backup tracking and restore capabilities** of CyberSentriq, enhancing their data management experience. (38 reviews)
- Users value the **efficient backup and restore capabilities** of CyberSentriq, ensuring seamless data recovery with ease. (36 reviews)
- Users value the **daily backup frequency** of CyberSentriq, enhancing reliability and minimizing downtime effectively. (27 reviews)
- Users value the **ease of use and efficient cloud backup** features of CyberSentriq, enhancing their overall experience. (27 reviews)
- Customer Support (26 reviews)
- Users appreciate the **user-friendly dashboard** of CyberSentriq, enhancing backup management and customer support efficiency. (26 reviews)
- Data Recovery (24 reviews)
- Reliability (24 reviews)

**What users dislike:**

- Users experience **backup issues** related to internet speed and limited reporting, impacting their overall satisfaction. (18 reviews)
- Users express the need for **inadequate reporting** in CyberSentriq, wanting clearer error details for troubleshooting. (17 reviews)
- Users find the **reporting inadequate** , lacking detail for troubleshooting and needing improvements for better transparency. (15 reviews)
- Users face **backup failures** that are tedious to resolve, impacting troubleshooting and overall reliability of CyberSentriq. (12 reviews)
- Users find the **reporting lacks detail** and structure, making it challenging to satisfy auditor requirements. (12 reviews)
- Expensive (11 reviews)
- Users note **insufficient information** in error reports, which hampers troubleshooting of backup failures effectively. (11 reviews)
- Lack of Backup (10 reviews)
- Users find the **slow restoration** process frustrating, especially compared to faster alternatives like Azure. (9 reviews)
- Limited Reporting (8 reviews)

## CyberSentriq Reviews
  ### 1. Excellent backup solution for your infrastructure.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jaco S. | Support engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2022

**What do you like best about CyberSentriq?**

Being able to back up to the cloud without worrying about onsite backup solutions. Users can backup seamlessly to the cloud from anywhere in the world as long as they have an internet connection.

**What do you dislike about CyberSentriq?**

Redstor backup and archiving is not always the cheapest solution available but it works. A more detailed view of recent backups would be nice, for example average upload speed.

**Recommendations to others considering CyberSentriq:**

Give it a try, it's worth it.
They bill per GB protected and not what's stored in the cloud which means it will cost less.

**What problems is CyberSentriq solving and how is that benefiting you?**

Business does not need to worry about onsite storage (with redundancy) for backups. No worry about threats such as malware, power failures, etc.
Remote users do not need to be directly connected to the onsite network.

  ### 2. Extensive Training Library That Outshines KnowBe4

**Rating:** 4.0/5.0 stars

**Reviewed by:** Clifford P. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2026

**What do you like best about CyberSentriq?**

The library is much more extensive than KnowBe4's

**What do you dislike about CyberSentriq?**

Reporting. The reports generated leave much to be desired when we have to hand over results to auditors. It needs better structure, more detailed breakdowns of trainings for individuals so the auditor doesn't come back to ask for certificates and names of the trainings they took.

**What problems is CyberSentriq solving and how is that benefiting you?**

Needed a better repository for training and we got that.

  ### 3. Easy to Use with Flexible Backup Options

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2026

**What do you like best about CyberSentriq?**

Ease of use & has multiple backup options.
Easy to implement & integrate.

**What do you dislike about CyberSentriq?**

Dashboard requires a bit more detail on utilization if multiple backup options are used.

**What problems is CyberSentriq solving and how is that benefiting you?**

Offsite & Cloud backups for servers & users Microsoft accounts.

  ### 4. RedStor Review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Michael S. | T1 Technician, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 18, 2024

**What do you like best about CyberSentriq?**

They have refined the interface and made it easier to navigate. 

**What do you dislike about CyberSentriq?**

Provide the error reports on the errors instead of "Call for assistance" 

**What problems is CyberSentriq solving and how is that benefiting you?**

Its just making backups not solving problem.

  ### 5. Painless backups and precise daily reporting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about CyberSentriq?**

The reports have improved and provide even more detail on backups - daily checks are even easier than before.

**What do you dislike about CyberSentriq?**

Similar response to before, some errors are still very vague and don't help resolve backup failures.

**What problems is CyberSentriq solving and how is that benefiting you?**

We're using Redstor to provide "fire and forget" backups that we can trust to run in the background without having to intervene, giving us more time to focus on priority tasks.

  ### 6. Great product, our clients love it and its really easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Natalie S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about CyberSentriq?**

Redstor is ideal for O365, machine, Physical server and Virtual servers. With easy access to monitor and restore without the hassle of going onsite.

Also the biggest benefit is that no equipment is required as most Software these day require a onsite storage and then back to the storage and then to the cloud, where redstor skips all and goes straight to the cloud.

The support team is helpful aswell when assistance is need.

Easy and affordable.

**What do you dislike about CyberSentriq?**

Reporting is a little vague on the Office 365 end, it does need a little work. Best to be transparent with all errors if we need to troubleshoot. Reporting is something that needs work such as more information if we need to investigate something older than a month or with failed back ups on 365.

Thats about it.

**What problems is CyberSentriq solving and how is that benefiting you?**

Redstor backup is currently helping us achieve our clients needs on a costing matter and on a data secure level. Data is offsite and available when needed to restore.

Redstor also assists clients that cannot afford extra equipment for storage.

  ### 7. Excellent Backup Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohamed S. | General Manager: IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2024

**What do you like best about CyberSentriq?**

Backups for various applications & servers with databases.
Great reporting & service.
Easy to use.

**What do you dislike about CyberSentriq?**

Report details could be enhanced with more information.

**What problems is CyberSentriq solving and how is that benefiting you?**

Backup of critical data & high profile user cloud data.

  ### 8. Great backup product, easy to use, works when you need it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bruce M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2024

**What do you like best about CyberSentriq?**

Enormous flexibility in restore options: you can restore physical, virtual, HyperV, VMWare, Azure and your cloud options.
It's also a single product that protects all your key business data.

**What do you dislike about CyberSentriq?**

Absence of policy-based scheduling
Lack of logs for Cloud-based (M365, GSuite) backups

**What problems is CyberSentriq solving and how is that benefiting you?**

Easy backup administration. Easy recovery options, easy reporting... just easy

  ### 9. Redstor backup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keith D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2023

**What do you like best about CyberSentriq?**

The newish RedApp interface is great for sorting out different Partners and customers into their own collections. 

Also the facility add multiple products for each customer

Easy to create users in RedApp

**What do you dislike about CyberSentriq?**

At the moment the cloud error reporting does not provide sufficient information regarding any backup errors

**What problems is CyberSentriq solving and how is that benefiting you?**

If a customers computer is changed or if tehir PC is compromisd we are easily able t restore their files

  ### 10. Redstor - the cloud based backup I have been looking for for 10 years

**Rating:** 4.5/5.0 stars

**Reviewed by:** Peter H. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about CyberSentriq?**

It has good pricing and easy to use monitoring tools. It does image level, file and folder, and many databases.

**What do you dislike about CyberSentriq?**

Sometimes it is difficult to get tech support

**What problems is CyberSentriq solving and how is that benefiting you?**

1.) It is cloud based with redundant servers
2.) It is easy to setup and monitor, client by client
3.) It stores dozens of copies with little additional charge.


## CyberSentriq Discussions
  - [Snapshots](https://www.g2.com/discussions/snapshots) - 2 comments, 2 upvotes
  - [What else do you want to see implemented by Redstor](https://www.g2.com/discussions/what-else-do-you-want-to-see-implemented-by-redstor) - 1 comment, 1 upvote
  - [Why do we get errors when backing up many SQL database on a single machine](https://www.g2.com/discussions/why-do-we-get-errors-when-backing-up-many-sql-database-on-a-single-machine) - 1 comment, 1 upvote
  - [How Do I do a Full system backup of a M1 Mac using Redstor?](https://www.g2.com/discussions/how-do-i-do-a-full-system-backup-of-a-m1-mac-using-redstor) - 1 comment, 1 upvote
  - [What is Redstor Backup and Archiving used for?](https://www.g2.com/discussions/what-is-redstor-backup-and-archiving-used-for) - 1 comment

- [View CyberSentriq pricing details and edition comparison](https://www.g2.com/products/cybersentriq/reviews?filters%5Bsentiment_snippet%5D=1138425&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+23%3A50%3A34+-0500&secure%5Bsession_id%5D=2b933262-fe34-4c10-82fd-c4df4e1251ff&secure%5Btoken%5D=6af64dc2926c1e181698424482a34a9429253ad71704362a3ecfcb1242bb79ff&format=llm_user)
## CyberSentriq Integrations
  - [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Exchange](https://www.g2.com/products/microsoft-microsoft-exchange/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [OpenLDAP](https://www.g2.com/products/openldap/reviews)

## CyberSentriq Features
**Additional Functionality**
- Phishing Protection
- Threat Response
- Domain Check
- Security Auditing
- AI/Machine Learning
- Third-Party Integrations
- AI Copilot
- Reporting/Analytics
- Anomaly/Malware Detection
- SURLB/URIBL Filtering
- Activity Dashboard
- Scheduled/Automated Reports
- For MSPs
- Whitelisting/Blacklisting
- Fraud Detection
- Spam Blocker
- Spam Quarantine
- API
- Data Leak Prevention
- Encryption
- Audit Trail
- Real-Time Monitoring
- Spam Analysis
- Policy Management
- Alerts/Escalation
- Email Management
- Vulnerability Scanning
- Generative AI
- Threat Protection
- Email Attachment Protection
- Email Filtering
- Two-Factor Authentication

**Compatibility **
- File Server Backup
- Database Server Backup
- Virtual Machines
- Repository Models
- VM Backup

**Functionality**
- Storage Capacity
- Remote Backup
- Versioning
- Mobile Backup Application

**Functionality**
- Storage Capacity
- Remote Backup
- Versioning

**Functionality**
- Email Storage
- Encryption
- Reporting
- Email Analysis
- Migration
- Archive Backup
- Secure Data Storage

**Administration**
- Intelligence Reporting
- Email Integration Suppor
- Access Management
- Data Loss Prevention

**Functionality**
- Data Backup
- Backup Automation
- Integration
- Diverse Database Handling
- Cloud Backup
- Continuous Backup

**Data Protection**
- Data Masking
- Data Encryption/Security
- Data loss Prevention
- Anomoly Detection
- Sensitive Data Compliance

**Functionality**
- On Premises Recovery
- Cloud Recovery
- Prior State Recovery
- Recovery Automation
- Backup and Recovery
- Data Replication

**Solution Provision**
- Service Provision
- Pay by Usage
- System Failover
- Off-Site Data Storage
- Data Replication

**Security**
- Encrypted Storage
- Anomoly Detection
- Data loss Prevention
- Policy Enforcement

**Functionality **
- Incremental Backup
- OS Boot Recovery
- Bootable Disk
- Online Restore

**Agentic AI - Email Anti-spam Features**
- Autonomous Task Execution
- Proactive Assistance

**Additional Functionality**
- Phishing Protection
- Data Recovery
- Archiving & Retention
- Backup and Recovery
- Policy Management
- Email Management
- Data Loss Prevention
- Single Sign On
- Data Storage Management
- Fraud Detection
- Email Routing
- Data Verification
- Compliance Management
- Filtering
- Search/Filter
- SURLB/URIBL Filtering
- Security Auditing
- Data Synchronization
- Anti Virus
- Risk Assessment
- Greylisting
- Audit Trail
- Reporting/Analytics
- Allow/Block List
- Vulnerability Scanning
- Active Directory Integration
- Compression
- Email Tracking
- Encryption
- Anti Spam
- Disaster Recovery
- AI Copilot
- Tagging
- Secure Data Storage
- Activity Tracking
- Spam Blocker
- Microsoft Outlook Integration
- Spam Analysis
- API
- Categorization/Grouping
- Event Tracking
- Inbox Management
- Spam Detection
- Authentication
- Third-Party Integrations
- Reporting & Statistics
- Spam Quarantine
- SSL Security
- Generative AI
- Data Retention Management
- Access Controls/Permissions
- Monitoring

**Cloud Visibility**
- Data Discovery
- Cloud Registry
- Cloud Gap Analytics

**Management**
- Disaster Recovery
- Remote Backup
- Storage Formats
- Scheduled Backups
- On-Demand Restoration

**Management**
- Disaster Recovery
- Storage Capacity
- Remote Backup
- Activity Monitoring
- Data Recovery
- Automatic Backup
- Differential Backup
- Incremental Backup
- Data Storage Management
- Secure Data Storage
- Real-Time Monitoring
- Remote Access & Monitoring

**Compatibility **
- Disk Backup
- Local Backup
- Storage Formats
- Automatic Backup
- Cloud Backup
- Document Storage

**Compatibility **
- Endpoint Variety
- SaaS Application Variety
- Storage Formats

**Maintenance**
- Auditing
- Allow and block lists
- Compliance
- Archiving

**Admin**
- Backup Management
- Resource Management
- File Management
- Policy Management
- Compliance Management
- Incremental Backup
- Remote Monitoring & Management
- Data Storage Management
- Audit Management

**Analysis**
- Cloud Gap Analytics
- Compliance Monitoring
- User Analytics

**Management**
- Local Management
- Infrastructure Compatibility
- Solution Integration
- Real-Time Analytics
- RTO and RPO Management
- Data Management
- Policy Management
- Incident Management
- Action Management
- Risk Management
- Third-Party Integration

**Management**
- Infrastructure Compatibility
- Solution Integration
- Real-Time Analytics
- RTO and RPO Management

**Administration**
- Reporting and Monitoring
- Breadth of Partner Applications
- Auditing

**Access Control**
- User, Role, and Access Management
- Access Rights
- User Analytics
- Compliance Monitoring

**Performance**
- Multiple Backup Versions
- Unlimited Backup
- Deduplication
- Lag Free Operation

**Agentic AI - Email Archiving**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- File Transfer
- Microsoft Outlook Integration

**Additional Functionality**
- Full Text Search
- Metadata Management
- Access Controls/Permissions
- Archiving & Retention
- Tagging
- Email Alerts
- Indexing
- Email Attachment Protection
- Storage Management
- Data Retention Management
- SSL Security
- Deduplication
- Audit Trail
- User Management
- Email Management
- Workflow Management
- Reporting & Statistics
- Anti Virus
- Policy Management
- eDiscovery
- Event Logs
- Anti Spam
- Collaboration Tools
- API
- Data Compression
- Data Import/Export
- Simple Mail Transfer Protocol (SMTP)
- Version Control
- Backup and Recovery
- Threat Protection
- Multiple File Format Support
- Compliance Management
- Drag & Drop
- Filtering
- Match & Merge
- AI Copilot
- Generative AI

**Security**
- Data Security
- Data loss Prevention
- Security Auditing
- Real-Time Data
- Cloud Application Security
- SSL Security

**Reporting**
- Activity Monitoring
- Documentation
- Alerts/Notifications

**Compliance**
- Security Standards
- Cloud Data Protection
- Data Deduplication
- Ransomware Protection
- SSL Security

**Management**
- File Sharing
- Encrypted Storage

**Management**
- File Sharing
- Encrypted Storage

**Security**
- Anti-Malware/Anti-Spam
- Encryption
- Quarantine
- Advanced Threat Protection (ATP)
- Anti-Phishing
- Account takeover prevention

**Administration**
- Auditing
- Data Discovery
- Access Control

**Agentic AI - Disaster Recovery as a Service (DRaaS)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance
- Decision Making

**Agentic AI - Database Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - Disaster Recovery**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Intrusion Detection System
- Scenario Planning

**Agentic AI - PC Backup**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Encryption
- AI Copilot
- Remote Access/Control
- Data Loss Prevention
- API
- Secure Data Storage
- VM Backup
- Generative AI
- Risk Analysis
- Access Controls/Permissions
- Activity Dashboard
- Security Auditing
- Continuous Backup
- Deduplication
- Archiving & Retention
- Continuous Monitoring
- Sensitive Data Identification
- Business Impact Analysis
- Business Continuity Exercising
- Alerts/Notifications

**Additional Functionality**
- Access Controls/Permissions
- Disaster Recovery
- HIPAA Compliant
- Data Recovery
- AI Copilot
- Two-Factor Authentication
- Data Visualization
- Remote Access/Control
- Scheduled/Automated Reports
- Alerts/Notifications
- Backup Scheduling
- Archiving & Retention
- SSL Security
- Version Control
- Duplicate Detection
- Data Migration
- Data Replication
- Local Server Options
- Document Storage
- Compression
- Status Tracking
- Secure Data Storage
- Backup Log
- Role-Based Permissions
- Generative AI
- Reporting & Statistics
- API
- Alerts/Escalation
- Backup and Recovery
- Remote Server Options
- Activity Dashboard
- Email Alerts
- Web Access/Restoration
- Activity Tracking
- Encryption
- Monitoring
- Automated Scheduling
- Self Service Portal
- Data Synchronization
- Task Scheduling

**Identity**
- SSO
- Governance
- User Analytics
- Real-Time Analytics
- Visual Analytics
- Reporting/Analytics

**Security**
- Data Encryption
- Security and Compliance
- Deduplication 

**Agentic AI - SaaS Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Server Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- File Transfer
- Third-Party Integrations

**Agentic AI - Online Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Microsoft Outlook Integration
- Active Directory Integration
- Third-Party Integrations

**Additional Functionality**
- Alerts/Notifications
- AI Copilot
- Access Controls/Permissions
- Endpoint Management
- Intrusion Detection System
- Compliance Management
- HIPAA Compliant
- Search/Filter
- API
- Two-Factor Authentication
- Data Visualization
- Risk Assessment
- Real-Time Monitoring
- Event Logs
- Activity Dashboard
- Audit Management
- Cloud Security Policy Management
- Vulnerability Protection
- Anti Virus
- Incident Management
- Threat Intelligence
- Real-Time Reporting
- Reporting & Statistics
- User Management
- Encryption
- Vulnerability Scanning
- Generative AI
- Status Tracking
- Third-Party Integrations
- Real-Time Notifications
- Patch Management
- Monitoring
- Cloud Encryption

**Additional Functionality**
- Data Loss Prevention
- Bare-Metal Restore
- Compliance Tracking
- Data Replication
- Two-Factor Authentication
- Drag & Drop
- Compression
- Single Sign On
- Activity Dashboard
- Duplicate Detection
- Remote Monitoring & Management
- Multi-OS
- Backup Scheduling
- Backup Log
- Alerts/Escalation
- File Management
- Encryption
- Sensitive Data Identification
- Data Retention Management
- Search/Filter
- Data Synchronization
- Reporting & Statistics
- Version Control
- Data Capture and Transfer
- Data Migration
- Archiving & Retention
- Workflow Management
- Generative AI
- Access Controls/Permissions
- Policy Management
- Multiple Format Support
- Real-Time Reporting
- API
- Data Visualization
- AI Copilot

**Additional Functionality**
- Remote Synchronization
- Data Synchronization
- Audit Trail
- Monitoring
- Role-Based Permissions
- Approval Process Control
- Real Time Synchronization
- Alerts/Notifications
- API
- Single Sign On
- Reporting & Statistics
- Version Control
- Customizable Branding
- Synchronization Scheduling
- Two-Factor Authentication
- Real-Time Monitoring
- Secure Login
- Backup and Recovery
- Data Recovery
- HIPAA Compliant
- Conflict Tracking
- Authentication
- Mobile Access
- Chat/Messaging
- Generative AI
- AI Copilot
- Access Controls/Permissions
- Commenting/Notes
- Activity Tracking
- Two-Way Synchronization
- Archiving & Retention
- Encryption
- Activity Dashboard
- File Transfer

## Top CyberSentriq Alternatives
  - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) - 4.7/5.0 (1,374 reviews)
  - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (705 reviews)
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,953 reviews)

