The UI/UX feels somewhat more complex compared to other platforms. The integration for username checks and credential alerts is useful, but there is room for improvement, particularly in supporting a wider range of username formats and enhancing password validation capabilities. The Jira integration is beneficial for tracking activities, although it currently supports only a basic workflow.
The alert volume is manageable after the initial setup and fine-tuning phase. CVE-related alerts based on version checks are adequate, while the AEV AI agentic functionality provides better accuracy and validation. The Customer Success Manager is proactive and supportive in coordinating activities, though follow-ups are sometimes required due to their understandably busy schedule. Review collected by and hosted on G2.com.
Simplify and unify the UI/UX across all modules and configuration pages so the experience feels consistent end to end. Expand the username-checking capabilities to support a wider range of username formats. Strengthen password validation to improve credential detection and overall accuracy. Broaden the Jira integration to better support advanced workflows and automation. Improve CVE detection so it goes beyond basic version-based checks. Finally, increase the CSM’s responsiveness and follow-up frequency to reduce the need for customers to chase updates. Review collected by and hosted on G2.com.
