1. [Home](https://www.g2.com/) 2. ... 3. [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms) 4. [Cybergine Discussions](https://www.g2.com/products/cybergine/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8f529dc4e59e359e4be75b163b2f999b/cybergine.png "Product Avatar Image") ](/products/cybergine/reviews) [ Cybergine ](/products/cybergine/reviews) 0 ratings Cybergine is an AI shopping assistant for Shopify and ecommerce stores. It connects to your store, syncs your product catalogue, policies and pages, and then answers shoppers on your storefront widget, WhatsApp and Telegram with the exact product, price and availability. Answers arrive as product cards with images, prices and links rather than generic text, so a shopper can go straight from question to basket. What shoppers can do - Ask for a product in plain language (a waterproof jacket under £100, a tyre that fits a 29-inch wheel) and get matching products from your live catalogue. - Check whether two products work together. Cybergine understands compatibility, so it knows which parts fit which frame or which case fits which phone, and says so. - Get answers on shipping, returns, sizing and store policies drawn from your own pages and Knowledge entries. - Look up an order and get status updates inside WhatsApp or the web chat. - Reach a person. When a question needs a human, the assistant hands the conversation to your team with full context. What merchants get - One Command Center to coach each assistant's tone and rules, add Knowledge entries, review conversations and track usage across channels. - Catalogue sync from Shopify, so prices and stock stay accurate without manual updates. - Three channels from one setup: the storefront web chat widget, WhatsApp Business and Telegram, all served from the same catalogue and settings. - Grounded answers. When the catalogue does not carry something, the assistant says so rather than guessing. - Fast setup. Install from the Shopify App Store, sync, and the assistant is live in minutes. No code required. Who it is for Cybergine is built for small and mid-sized ecommerce teams that want the product-aware AI support large retailers run, without the enterprise price tag or a long implementation project. It was created by Eugene Zubanov, a machine learning engineer with a background in search and recommendation systems Pricing A Free plan covers the web chat widget with one assistant. Essentials (£29/month) adds up to three assistants, a Knowledge base and the WhatsApp channel. Growth (£79/month) adds up to five assistants, Telegram and priority support. Enterprise pricing is available for larger catalogues and unlimited assistants. Show More When users leave Cybergine reviews, G2 also collects common questions about the day-to-day use of Cybergine. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion. * * * ### 0.0 Nps Score ### All Cybergine Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments Sorry... There are no questions about Cybergine yet. ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/cybergine/discussions/new?entry_point=discussions%23product) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8f529dc4e59e359e4be75b163b2f999b/cybergine.png "Product Avatar Image") ### Have you used Cybergine before? Answer a few questions to help the Cybergine community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcybergine%2Fdiscuss%3Fsmall_ask%3Dcybergine) No