EB

Verified User in Building Materials

Enterprise (> 1000 emp.)

1/17/2018

"Centrify unifies our SSO and MDM requirements"

5/5

What do you like best about CyberArk Workforce Identity?

Easy, intuitive interface.

Customer support Review collected by and hosted on G2.com.

What do you dislike about CyberArk Workforce Identity?

Could use more pre-canned reports

Alerting could be better

Mobile app could be more polished Review collected by and hosted on G2.com.

Recommendations to others considering CyberArk Workforce Identity:

Centrify has a lot of features that should help it sell within your organization Review collected by and hosted on G2.com.

What problems is CyberArk Workforce Identity solving and how is that benefiting you?

Single Sign-On and MDM

We were able to discontinue the use of ADFS and speed up SSO integration with new apps

Users are now being provisioned from a single application Review collected by and hosted on G2.com.

AI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

1/31/2018

"Great product and service, just lacking some features"

3.5/5

What do you like best about CyberArk Workforce Identity?

Support and implementation , Cindy was amazing! Review collected by and hosted on G2.com.

What do you dislike about CyberArk Workforce Identity?

Lack of customization (portal, sms), no support for ADP (even though this is a problem on ADPs side since they're in bed with Okta. SAML is SAML. Review collected by and hosted on G2.com.

AH

Verified User in Hospitality

Enterprise (> 1000 emp.)

1/31/2018

"Large set of apps and abilities"

5/5

What do you like best about CyberArk Workforce Identity?

ease of use, self service tools, and quick remote wipe when needed. Review collected by and hosted on G2.com.

What do you dislike about CyberArk Workforce Identity?

Their marketing needs to better inform customers of what they offer. Review collected by and hosted on G2.com.

IF

Verified User in Food & Beverages

Enterprise (> 1000 emp.)

6/15/2018

"Very good Tool"

5/5

What do you like best about CyberArk Workforce Identity?

Simple to use it

Great features

Nice pre-sales support Review collected by and hosted on G2.com.

What do you dislike about CyberArk Workforce Identity?

Does not have auto-discovery feature

Lack of section management Review collected by and hosted on G2.com.

AI

Verified User in Information Services

Enterprise (> 1000 emp.)

4/11/2018

"I need help!"

4.5/5

What do you like best about CyberArk Workforce Identity?

Simple email option for requesting help with SSO application creation.

Timely responses from TSE's Review collected by and hosted on G2.com.

What do you dislike about CyberArk Workforce Identity?

I have been completely satisfied with Centrify support. Review collected by and hosted on G2.com.

Recommendations to others considering CyberArk Workforce Identity:

Quality product - we are very satisfied. Good user community feedback so far. Review collected by and hosted on G2.com.

What problems is CyberArk Workforce Identity solving and how is that benefiting you?

Reduction in number of userids and passwords that staff have to manage.

Increase security for mobile access of corporate resources Review collected by and hosted on G2.com.

AC

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

1/15/2018

"Easy to use "

4.5/5

What do you like best about CyberArk Workforce Identity?

Enrolling Macs and installing Centrify to add to Active Directory Review collected by and hosted on G2.com.

What do you dislike about CyberArk Workforce Identity?

ZSO works 90% of the time. It may be our network, but we haven't been able to figure it out. Review collected by and hosted on G2.com.

JT

Jacob T.

Solution Architect

Enterprise (> 1000 emp.)

10/18/2017

"Works as Expected"

3/5

What do you like best about CyberArk Workforce Identity?

Works more or less as expected. Had an implementation meeting and got mostly set up Review collected by and hosted on G2.com.

What do you dislike about CyberArk Workforce Identity?

Used with another service, no support after the initial implementation call, even though we didn't get fully problem-free implementation. Refused to troubleshoot lingering issues without paid support Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

4/10/2018

"Meh... It works"

1.5/5

What do you like best about CyberArk Workforce Identity?

It lets me log in 1 time & lets me log into many apps. Review collected by and hosted on G2.com.

What do you dislike about CyberArk Workforce Identity?

It frequently logs me out for no reason (like minutes after logging in). Review collected by and hosted on G2.com.

AC

Verified User in Computer & Network Security

Enterprise (> 1000 emp.)

3/22/2018

"Centrify Application Services - Liking where this is Going"

4/5

What do you like best about CyberArk Workforce Identity?

The ease of use with the product and the willingness of Centrify to learn to improve. Review collected by and hosted on G2.com.

What do you dislike about CyberArk Workforce Identity?

The documentation can be clearer and more concise. Review collected by and hosted on G2.com.

IF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

1/14/2018

"Great IDaaS product, easy to learn and maintain"

4/5

What do you like best about CyberArk Workforce Identity?

Unlike its competitors that cover only SSO and authenitication, Centrify provides management platform for mobile devices and application proxy . Review collected by and hosted on G2.com.

What do you dislike about CyberArk Workforce Identity?

Some granular functionality, such as federated AWS command line access and ability to assign elevated permissions to manage applications more granularly have yet to be implemented. Review collected by and hosted on G2.com.