CyberArk Privileged Access Manager Reviews & Product Details

I have been using CyberArk for the past 5+ years, and this review is based on my experience. In my view, CyberArk PAM is a powerful and reliable solution for managing and securing privileged access. It provides strong password vaulting, session monitoring, and credential rotation capabilities. While the implementation can be complex, the platform itself is highly secure, scalable, and well suited for enterprise environments.

Overall, CyberArk Privileged Access Management is a comprehensive solution for securing privileged accounts in hybrid/cloud environments. The features we have found most valuable are password vaulting and compliance reporting. CyberArk PAM has significantly improved our privileged access controls and helps us meet security and compliance requirements. Review collected by and hosted on G2.com.

I don’t really have any dislikes, apart from the fact that the initial setup and integration required some effort. Review collected by and hosted on G2.com.

I greatly appreciate CyberArk Privileged Access Manager's robust integration capabilities with multiple operating systems and databases, which significantly streamlines our operational workflow. Its ease of access and user-friendly graphical user interface make navigating the platform straightforward, thereby enhancing user experience and reducing the learning curve. The secure storage of every password in the vault offers enhanced security, eliminating the need for me to manually save passwords on my system, and removing the burden of having to remember multiple passwords. Additionally, the straightforward and smooth deployment process of CyberArk Privileged Access Manager was impressive, making the initial setup less daunting. Review collected by and hosted on G2.com.

I dislike CyberArk Privileged Access Manager's compatibility with web applications. Specifically, passwords stored in web browsers and login credentials used for web access are not properly rotated, which is a significant concern for maintaining security and efficiency. Review collected by and hosted on G2.com.

What I love the most is that it provides a secure connection for end users without revealing the credentials. It also has integrated MFA, and we can define policies accordingly. Review collected by and hosted on G2.com.

Everything is good but classical UI should be more effective. It's looking old fashion. Review collected by and hosted on G2.com.

It is SaaS based tool, where all other major PAM leaders and tools were working as on prem solution. And workflow automation and integration with IDP solution in cloud benefits us more.

There are few I liked,

Session recording and live monitoring

Audit logs for any activity done within the PAM session and by PAM administrator.

Integration with SIEM

UBA is also presented Review collected by and hosted on G2.com.

While security features are top class with cyberark, the UI might feel intuitive for administrators and users.All the initial set up require significant time and technical expertise.

And there are more I could say as dislike points,

1. Not be able to use their administration PAM IOS or android app

2. PAM password automation often causing issue with switches

3. Integration with jumpcloud password automation has major risk and challenges

4. VPN less security open nee risk to organisation Review collected by and hosted on G2.com.

Integration with tools

One of the best tools for PAM and functionality it has to integrate with multiple critical platforms gives us one of key controls Review collected by and hosted on G2.com.

Complex architecture design which needs to be established

Challenges in Operations Review collected by and hosted on G2.com.

It can take care of automatic password rotation and comes with good security features such as one time password, password change on check out and one can do remote connection to many protocols such as http, RDP, ssh, databse etc Review collected by and hosted on G2.com.

Product is too fragile, upgrades always breaks the product and never goes smoothly. Customer support needs to improve a lot. Integration was also troublesome. Review collected by and hosted on G2.com.

I like the way we can securely connect to the servers and perform the activity without worrying about the cyberattacks or security threats and the implementation is also very easy Review collected by and hosted on G2.com.

Sometimes I felt could not connect to any servers after logging into MFA with SSO. It says username or password is incorrect Review collected by and hosted on G2.com.

CyberArk is a SAAS based application which is used to manage all privilege application, Vaulting of secrets and other services Review collected by and hosted on G2.com.

The password rotation is bit need improvement compared to other privilege access management tools such as Delinea/Thycotic secret servers Review collected by and hosted on G2.com.

Utilizing the Accounts Discovery function within CyberArk, along with its REST API, we have automated the detection, sorting and onboarding of new privilaged accounts freeing up man hours that used to be spent tracking down and manually adding accounts. Review collected by and hosted on G2.com.

I believe the single thing that I have disliked about CyberArk was the product documentation. As an administrator, trying to use the past documentation methods, finding specific procedures was difficult. This issue has been much inproved with the web-based documentaiton. Review collected by and hosted on G2.com.

CyberArk capabilities to manage authentication is really strong. It can help every enterprises to setup complex rules to manage the session & also monitor it. Review collected by and hosted on G2.com.

CyberArk redundancy is hard to manage. Sometimes you need to manually bring it up after a failure. Review collected by and hosted on G2.com.