JH
Jonathan H.
Enterprise (> 1000 emp.)
"Identity Management Excellence"
5/5
What do you like best about CyberArk Privileged Access Manager?

Utilizing the Accounts Discovery function within CyberArk, along with its REST API, we have automated the detection, sorting and onboarding of new privilaged accounts freeing up man hours that used to be spent tracking down and manually adding accounts. Review collected by and hosted on G2.com.

What do you dislike about CyberArk Privileged Access Manager?

I believe the single thing that I have disliked about CyberArk was the product documentation. As an administrator, trying to use the past documentation methods, finding specific procedures was difficult. This issue has been much inproved with the web-based documentaiton. Review collected by and hosted on G2.com.

Thang N.
TN
Thang N.
Regional Presales Manager
Enterprise (> 1000 emp.)
"CyberArk PAM is the strongest PAM I've ever tried."
4.5/5
What do you like best about CyberArk Privileged Access Manager?

CyberArk capabilities to manage authentication is really strong. It can help every enterprises to setup complex rules to manage the session & also monitor it. Review collected by and hosted on G2.com.

What do you dislike about CyberArk Privileged Access Manager?

CyberArk redundancy is hard to manage. Sometimes you need to manually bring it up after a failure. Review collected by and hosted on G2.com.

Kush Kumar K.
KK
Kush Kumar K.
System Engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"CyberArk is a Identity and access management tool which used managed user and & account."
4/5
What do you like best about CyberArk Privileged Access Manager?

CyberArk is one the best Privilege Access Management tools which used for enable or disable access of admin credentials as per our requirement. We can easily integrate with third party application access management. Review collected by and hosted on G2.com.

What do you dislike about CyberArk Privileged Access Manager?

CyberArk tools logout again and again and sometimes password not updated account organizational policy which setup for reset password. Review collected by and hosted on G2.com.

KL
Korneliusz L.
Mid-Market (51-1000 emp.)
"It is sometimes hard but overally good solutions to work with."
4/5
What do you like best about CyberArk Privileged Access Manager?

CyberArk PAM is actually great for scaling. If you are a little experienced user even impementing additional components may seem a little hard but when you follow all steps you could be sure everyting will work well. Review collected by and hosted on G2.com.

What do you dislike about CyberArk Privileged Access Manager?

Actually PTA component is something what really irritates me sometimes. First reason it is an Unix component and I am not an Unix specialist. Therefore it sometimes behave in not understandable ways. Review collected by and hosted on G2.com.

FR
Felipe R.
Cybersecurity Consultant
Small-Business (50 or fewer emp.)
"The definitive solution for Privileged Access Manager"
5/5
What do you like best about CyberArk Privileged Access Manager?

Session monitoring and isolating, Password management (automated rotation, reconciliation). Remedation capabilities are one of the strongest points in CyberArk PAM Review collected by and hosted on G2.com.

What do you dislike about CyberArk Privileged Access Manager?

Administration could be quite difficult and requires a lot of experience. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Highly capable product"
3.5/5
What do you like best about CyberArk Privileged Access Manager?

When implemented correctly, it can reduce risk of credential compromise, but people should be ready to put the effort into making this work as intended and not having it become a "storage" facility. Review collected by and hosted on G2.com.

What do you dislike about CyberArk Privileged Access Manager?

It's really more about the organization where support has not been as good as I would've hoped. A "large" org should have the capability to go directly to a higher level support tier when issues arise. Also, account personel could be more responsive to customer requests and needs. We tried a TAM in the past, and that didn't work out. A contnual check in with customers on a technical and non-technical basis is needed to help drive customer product ROI and vendor product development. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Enterprise (> 1000 emp.)
"Scalable, reliable, fully fledged and highly customisable"
5/5
What do you like best about CyberArk Privileged Access Manager?

There is no limit to the integrations as you can implement all sort of bespoke plugins and integrations.

Can be deployed in hybrid self-hosted on-prem and private cloud environments.

Supports the cross-border restrictions by allowing the deployment of as many satellites as required. Review collected by and hosted on G2.com.

What do you dislike about CyberArk Privileged Access Manager?

It's based on a vaulting passwords approach, which is a perfect use case for last resort accounts.

However for business as usual tasks it's better to implement fine grained just in time solutions.

To cover all the security use cases, it has to be combined with additional solutions like CyberArk Identity or CyberArk Conjur. Review collected by and hosted on G2.com.

Verified User in Information Services
UI
Verified User in Information Services
Enterprise (> 1000 emp.)
"Excellent PAM Management tool"
3.5/5
What do you like best about CyberArk Privileged Access Manager?

Its one of the secure PAM application where vault has not directly access has been given, all the access to vault is through its internal tool like CPAM, PVWA, PrivateArk etc.

Cloud solution also provided which is now a days good option for many orgnization. Review collected by and hosted on G2.com.

What do you dislike about CyberArk Privileged Access Manager?

I feel reporting is still not matured in CyberArk and as nobody can connect to its own DB so custom reports cannot be produced as per customer requirement which need to check by CyberArk. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"A company moving forward to innovate IT security and its application."
5/5
What do you like best about CyberArk Privileged Access Manager?

The product allows audit compliance and managed access controls with the flexibility to allow privileged access to multiple applications with customisation to enhance the end user experience. Review collected by and hosted on G2.com.

What do you dislike about CyberArk Privileged Access Manager?

The product introduced a new user interface "v10"some versions back and although the interface is the primary access point for users, many of the administrative functions still require the admin to revert to the "classic" interface. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Enterprise (> 1000 emp.)
"CyberArk - the standard of PAM"
4.5/5
What do you like best about CyberArk Privileged Access Manager?

The user interface is perhaps one of the best when it comes to the PAM space. Making things easy for the end user makes and admins life so much easier. Other providers do lack this ease of use. Review collected by and hosted on G2.com.

What do you dislike about CyberArk Privileged Access Manager?

Robust reporting. CyberArk lacks indepth reports that other PAM provider have. Its very unfortunate and CyberArk seems to fall behind the 8 ball on this catagory. Review collected by and hosted on G2.com.