Cyara Platform Pricing Overview

Cyara has multiple innovative products that completely transform the ability of a company to more quickly and effectively complete UAT, Regression Testing, and Automate validation and functionality of Carriers, Contact Centers, PBX systems, and Chat systems. Cyara is product agnostic and works with whatever you currently have. They are always innovating and looking forward to the future, and are absolutely the leader in this market. All of their staff, ranging from their support desk, to CSMs, to TAMs, all the way up to their executives truly care about their customers, and are passionate about their product. Review collected by and hosted on G2.com.

I do not feel that there are any things I dislike about the Cyara platform, it has been a fantastic tool that we use and rely on daily. It is robust and extremely effective. Review collected by and hosted on G2.com.

I am working as IT Consultant and many of my clients have big contact centers. Before Cyara, we were doing manual testing for IVR which was taking too much time and many bugs were going to production. Now, Cyara Velocity makes everything automated. I like that it can simulate thousands of calls to check if the routing is working or not. Also, the Botium feature is very good for testing our AI chatbots; it finds the "broken" intents very quickly. It gives us a lot of confidence before any big release. Review collected by and hosted on G2.com.

One thing is that the platform has a high learning curve. When new team members join, they take many days to understand how to make the test cases properly. Sometimes, the user interface (UI) is a bit slow when we are uploading very large datasets for the training. Also, the pricing is on the higher side, so it is mostly for big enterprise clients only. Review collected by and hosted on G2.com.