CXingularity, a customer intelligence platform, is rewriting risk underwriting in the banking, investment, and insurance sectors. Specifically crafted for the banking and insurance industry, CXingularity excels in integrating with legacy systems, facilitating a seamless transition to digital-first strategies. At its core, the platform specializes in underwriting various risks - credit risk for banks, investment risk for investors and wealth managers, and health risk for insurance providers.
Harnessing advanced AI and machine learning technologies, CXingularity delivers profound predictive analytics and tailored customer insights. Its standout features encompass unified customer profiles, comprehensive data orchestration, and meticulous behavior tracking. This ensures enriched data for precise decision-making. The platform's mobile accessibility feature extends its reach, enabling relationship managers, agents, and brokers to access real-time insights anytime, anywhere.
Moreover, CXingularity plays a pivotal role in fraud detection and enhances marketing strategies by providing a deeper understanding of customer behavior and risk profiles. All these functionalities are embedded within a framework that upholds stringent security and compliance standards. By focusing on the underwriting of various risks based on rich customer profiles, CXingularity is not just a tool but a transformative force in the banking, securities, and insurance (BSFI) sector, redefining the customer experience and risk management landscape
