Name | Price | Features |
---|---|---|
Pro | $99per named agent per month | For more advanced reporting and powerful APIs
|
ESSENTIAL | $65per named agent per month | The foundational contact center solution
|
Ultimate | $129per named agent per month | All contact center channels and APIs
|
CxEngage pricing & plans
* Available channels include: Inbound Voice, Outbound Voice, Chat, SMS, Third-Party Work Items, Email, & Facebook Messenger. Not all channels and features are currently available for purchase or use at this time. Consult with your Serenova representative for details on availability. ** Media Storage is per tenant and includes all media used in call flows. Excludes any recording storage. Additional storage available at for a monthly fee. Pricing subject to change. Telecom ingress and egress usage charges not included. Additional terms and conditions may apply.
Pricing information was last updated on May 15, 2017The following is a quick overview of editions offered by other Contact Center Operations Software
![]() Inbound | $100 per Seat |
|
![]() Essentials | $30User/Month (Billed Annually - 3 User Minimum) | Improves the performance of any team
|
![]() Standard Free | $08 simultaneous calls - unlimited users | Free for up to 8 simultaneous calls. Includes unlimited extensions, free mobile apps, sip trunking and ability to choose own sip trunk |
Various alternatives pricing & plans