1. [Home](https://www.g2.com/)
2. ...
3. [Genesys Consulting Services](https://www.g2.com/categories/genesys-consulting-services)
4. [CX ADvocates Discussions](https://www.g2.com/products/cx-advocates/discuss)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_290f8d8c1dde5d8c5dfcca46f4458c1b/cx-advocates.jpg "Product Avatar Image")
](/products/cx-advocates/reviews)

[

CX ADvocates

](/products/cx-advocates/reviews)

0 ratings

CX Advocates is a boutique consulting firm specializing in tailored contact center solutions that enhance customer experience and operational efficiency. Founded in September 2020 by Altaf Gosla and Wayne Miller, the company was established to address the unique needs of clients often underserved by generic service providers. With a focus on delivering with empathy, CX Advocates collaborates closely with businesses to implement innovative strategies that drive success. Key Features and Functionality: - Strategic Project Partnerships: CX Advocates partners with leading technology providers, training specialists, and data analysts to form customized teams that address specific project goals, from AI-powered chatbots to agent training programs. - Staff Augmentation: The firm offers flexible staffing solutions by providing pre-vetted contact center technology professionals, enabling businesses to scale operations efficiently without the complexities of traditional hiring processes. - Custom Development: CX Advocates designs and implements bespoke contact center technologies that seamlessly integrate with existing infrastructures, including custom integrations, app development, and DevOps services. Primary Value and Solutions: CX Advocates addresses the challenges businesses face in optimizing their contact center operations by offering personalized consulting services. By understanding each client's unique requirements, the firm delivers solutions that enhance customer experiences, streamline processes, and maintain a competitive edge in the market. Their expertise spans various platforms, including CCaaS and UCaaS systems like Genesys Cloud CX, Nice inContact CXone, Avaya Cloud Office, Zoom, Amazon Connect, Talkdesk, RingCentral, 8×8, Five9, Cisco Webex, and Microsoft Teams. Additionally, they provide services in security planning, connectivity solutions, AI-powered tools, omnichannel solutions, automated outbound campaigns, learning management systems, and workforce engagement strategies.

Show More

When users leave CX ADvocates reviews, G2 also collects common questions about the day-to-day use of CX ADvocates. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.

* * *

### 0.0

Nps Score

### All CX ADvocates Discussions

Search

Most CommentedMost HelpfulPinned by G2Newest

All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments

FilterFilter

Filter byExpand/Collapse 

Sort by

Most Commented

Most Helpful

Pinned by G2

Newest

Filter by

All Discussions

Discussions with Comments

Pinned by G2

Discussions without Comments

Sorry...

There are no questions about CX ADvocates yet.

## Start a New Software Discussion

Have a software question?

Get answers from real users and experts

[Start A Discussion](/products/cx-advocates/discussions/new)

* * *

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_290f8d8c1dde5d8c5dfcca46f4458c1b/cx-advocates.jpg "Product Avatar Image")

### Have you used CX ADvocates before?

Answer a few questions to help the CX ADvocates community

[
Yes
](javascript:void(0))[
Yes
](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcx-advocates%2Fdiscuss%3Fsmall_ask%3Dcx-advocates)
No