I love how it is a complete platform from Planning\budgeting to Venue sourcing, from Registration to survey. A detailed report will be provided, and a great customer support team as well!
Sometimes, you encounter technical errors while you are working on the site. But usually gets fixed in no time. Also, the Badge and certificate designer's UI is outdated in my opinion.
I don't have anything to share at the moment.
easy to use and very customizible. It allows you to work from true start to finish on programs - sourcing, registration, travel management, attendee mangement, on-site registration, post event analytics, disgramming. Anything you need they can handle. easy to integrate into other programs as well and ensure compatibility.
Great help and support as well! This is a program that we use everyday to make our job easier.
Sometimes new needs cna be difficult to figure out, but help is always there.
attendee and registration management
travel management
sourcing and contracting
diagramming
analytics
Extensive capability that meets all of our needs as a company. We utilize cvent to organize hybrid and physical events in addition to virtual ones. We like using the on arrival software to check-in attendees into events since it streamlines the procedure and gives us real-time information on attendance during the check-in period. The front end always looks fantastic, and setting up event and registration pages is simple.
This makes it simple for our attendees to register
In order to really deliver, often simple functionality is overcomplicated. But when it is, it performs brilliantly. They need to make it simpler to facilitate their badge printing.
Prior adopting Cvent, we had problems with: not knowing where to look for venues; it taking a long time to gather and distribute information; not being able to separate registration kinds or have sessions; and not being able to connect to our CRM. Everything was organized, analog, and manually made and managed, which took a lot of time. As we went from 10 events a year to 50+ events a year with only two people overseeing everything, this problem grew. With Cvent, we can now manage all of our event requirements on a single platform. Starting with the event request form, venue sourcing, event website, event emails, event attendance check-in/tracking, virtual platform connection, evaluations, and CRM integration, we have received requests for events from our stakeholders.
I use Cvent mostly for sourcing and budget. I find that most venues have the latest information as it is used by many planners and supplier. It is very easy to use. I also use it for budget reports and found it to provide just what I need. There are many learning opportunities and help options should someone needed additional assistance. Customers service responses are very quick.
Times out quickly if no activity and information entered is not saved. This is frustrating especially when I am submitting a new meeting request and have no completed all details.
One tool to sent out multipe RFP for many hotels and different locations.
I can create an RFP that will be distributed to as many hotels as I need to cover in a specific area or destination. I can customize messages or have saved templates that expedite the RFP process.
Still haven´t found any major hiccups. The only thing I would change is the view of the properties once shortlisted, declined, or awarded. A filter will be a great addition to this area in the platform.
It Saves time and keeps my inbox free from clutter and I can have access to several venues with only one email, having a centralized location to see all my request responses is great.
