The simplicity and excellent customer service!

Would love to see some updates on some features

Event management and on site check in

I like and enjoy the professionalism of the virtual events that I host with CVENT like attendee hub.

It is a bit cumbersome to understand how to set up an event and attendee hub for the first time. You do learn more as you go, but it can get stressful.

This has been a solution to our need to host conferences virtually.

The conference was enjoyable for my colleagues and me. It seemed like the association did their due dillagance in regard to set up and facilitating the large amount of people who attended the conference,

There were a few video and audio quality issues.

N/a

Cvent was able to solve a lot of our common confernce issues. We had a good time attending the conference and are excited to attend the conference in the future.

Ease of copying previous events as a template to expedite new event creation and robust reporting capabilities.

Without thorough training and repeat exposure, certain tools and procedures are not intuitive.

Cvent's longstanding history in this space makes them an obvious choice. They seem to be innovating as well, trying to keep up with the most recent pandemic related digital transformation.

Professional organization chapter event management - benefits realized through online transactions and reporting.

I love how all of our data is stored in a centralized location and integrates with our CRM database. We're able to have a complete picture of who our constituents are, what events they've attended, and how much they've contributed to our nonprofit all in a user-friendly, visually compelling way. There are many different kinds of reports that can be run, based on whatever it is you want to know about your guest. I love that there are special portals that you can design to give management access to reporting features and guest lists, without giving them their own administrative login or having to run the reports yourself to give to them. I also wouldn't be able to do any of the fun things that I do in Cvent without the ongoing support of the client success consultant, online chat, online training modules, and the Cvent community- so helpful!

Sometimes there is almost too much choice and it can be a bit overwhelming or there are some things that can easily be edited and customized, where other things can't, or you have to go through a lot of steps to be able to customize it. It's also endlessly frustrating when the preview you see in the editing tool is often not what the published page looks like. I wish there were more solutions for nonprofit organizations that were easily accessible in Cvent or a special nonprofit/association subgroup that could be joined in the Cvent community.

Once you get it, learn all you can about it and leverage the resources provided by Cvent. You only get out of it what you put into it, so go all in.

Cvent has saved me so much administrative time and has really elevated the look and feel of our organization to our external constituents. I don't have to worry about keeping a spreadsheet up-to-date with registrants or other information. We don't have to pay to have a customized event webpage created, since the Cvent event page now IS our customized event webpage.