--- title: cux.io Reviews meta\_title: 'cux.io Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 49 reviews by the users' company size, role or industry to find out how cux.io works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 49 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # cux.io Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by cux.io but has limited features. Are you part of the cux.io team? [Upgrade your plan](https://my.g2.com/cux-io/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! UX is a Digital Experience Analytics platform that turns user behavior into digital growth. We don’t just show you what users do – we show you why they do it. CUX combines numbers with behavioral context to reveal frustration points, drop-offs, and hidden opportunities so you can act with confidence. No tagging. No waiting. Smarter decisions from day one. ✅ Auto-captures clicks, scrolls, and behaviors - no tagging needed ✅ Experience Metrics spot frustration signals like rage clicks and chaotic movement ✅ Smart filtering highlights the visits and heatmaps that matter most ✅ Conversion Waterfalls reveal where users drop off - and why ✅ Retroactive analysis lets you look back and fix what was missed Getting insights is just the start. What truly sets CUX apart is the guidance that comes with it. You’re never left to figure it out alone. With expert mentoring, tailored workshops, and ongoing support, the CUX team helps you make changes that stick. Whether you're solving a specific challenge or scaling a long-term strategy, we're here to guide your next move with confidence. Already used in 100+ countries, CUX helps teams turn confusion into direction and decisions into results. Have questions or need guidance? Contact our experts. * * * Seller [cux.io](https://www.g2.com/sellers/cux-io) Discussions [cux.io Community](https://www.g2.com/products/cux-io/discuss) Languages Supported English, Polish Solution Type All-in-One Overview by Paulina Walkowiak (CEO | co-founder at cux.io (UX & Analytics Automation Tool that eliminates sales inhibit in e-commerce) | Data-driven transformation | Mompreneur) Show More ## Pricing Pricing provided by cux.io. ### Free CUX Trial Free Trial ### Business + €290.00 [ View More Pricing Information ](https://www.g2.com/products/cux-io/pricing) ## Top-Rated Alternatives [ ![Hotjar by Contentsquare](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hotjar by Contentsquare") Hotjar by Contentsquare 4.3/5(345) ](https://www.g2.com/products/hotjar-by-contentsquare/reviews) [ ![Fullstory](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fullstory") Fullstory 4.5/5(1,052) ](https://www.g2.com/products/fullstory/reviews) [ ![Smartlook](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Smartlook") Smartlook 4.6/5(874) ](https://www.g2.com/products/smartlook/reviews) [ View All Alternatives ](https://www.g2.com/products/cux-io/competitors/alternatives) ## User Insights Average based on 49 real user reviews. Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ![Verified User in Computer Games](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Games") GC Verified User in Computer Games Small-Business (50 or fewer emp.) 6/28/2026 "Effortless User Behavior Insights, Needs Better Reporting" 4/5 What do you like best about cux.io? I find cux.io incredibly useful for our small indie game team, especially with its combination of session recordings, rage-click tracking, and visual heatmaps, which don't require complicated coding or advanced analytics knowledge to set up. The user session replays are extremely helpful, allowing me to watch how players navigate our beta sign-up and pre-order pages. With the frustration feature, I can see rage clicks and broken elements instantly, which lets me spot issues before complaints come in. The heatmaps are also great for identifying which sections of a page attract attention and which don't, letting us make improvements that have quickly boosted our sign-ups. It's easy for me to split data by traffic sources like Discord, Twitch, and social media ads to see which channels are most effective. The platform is lightweight, the setup is fast, and the dashboard is clean and straightforward, providing only actionable insights. I really appreciate how recordings and heatmap data are neatly stored within the tool, making it easy to share findings with our development team. The insights help us turn vague traffic statistics into concrete user behavior evidence, continuously optimizing our web pages to boost tester recruitment and pre-order conversions. Review collected by and hosted on G2.com. What do you dislike about cux.io? First, the built-in reporting function is quite basic. It only shows individual session data and heatmaps, without customizable funnels for our beta sign-up process. I cannot automatically calculate the drop-off rate between visiting the page, opening the form, and submitting the application. I have to manually count user sessions and organize the data in spreadsheets to analyze conversion stages. Second, visitor segmentation has restrictions. While I can filter traffic by source, I cannot create combined rule sets. I want to separate first-time visitors coming from Discord ads from returning fans, but the filtering logic is too simple. I end up exporting raw data and sorting entries manually to compare these two groups of potential players. Review collected by and hosted on G2.com. What problems is cux.io solving and how is that benefiting you? I use cux.io to track player behavior without sorting raw data. It helps pinpoint UX issues, segment traffic, and provides frustration tracking, boosting sign-up and conversion rates by offering actionable insights. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Translation and Localization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Translation and Localization") GT Verified User in Translation and Localization Small-Business (50 or fewer emp.) 6/8/2026 "Seamless Link Management with Data-Driven Insights" 3.5/5 What do you like best about cux.io? I really like cux.io for its comprehensive features and ease of use, coupled with solid operational stability. It brings together essential functions like centralized link storage, personalization of branded short links, and detailed analytics in one accessible platform. The interface is clean and user-friendly, making it easy for new colleagues to jump in without needing extra training. It also excels in providing practical data insights that help in making smart adjustments to our forms. The reliability of the service is outstanding—I rarely experience link failures or downtimes, which is crucial as we rely on these links daily. Its seamless integration with Formeer really enhances our workflow by combining form creation, link management, and data analysis efficiently. Review collected by and hosted on G2.com. What do you dislike about cux.io? The first suggestion concerns link organization and classification features. While the basic tagging tool serves our daily needs adequately, the built-in filtering rules are fairly limited and can no longer fully match our growing workload. We hope to see more advanced filtering and sorting functions, including the ability to screen links by creation time, last access time and custom business categories. Secondly, we hope to add a data report export function for the analytics module. Right now, we can only view real-time statistics and visualized data directly on the platform. If we could export the analytics data into common file formats like PDF or Excel, it would save us a lot of manual copying and organizing work. Thirdly, we would like more flexible options for custom branded short links. The current choices for link suffixes and custom characters are relatively restricted. Review collected by and hosted on G2.com. What problems is cux.io solving and how is that benefiting you? cux.io solves our link management chaos, improves efficiency, and provides real-time analytics for form performance. It streamlines workflow with Formeer, offers professional link presentation, and integrates all core functions we need into one platform, elevating our productivity and reducing repetitive work. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Samuel D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samuel D.") SD Samuel D. IT Remote Specialist Small-Business (50 or fewer emp.) 4/30/2026 "Intuitive Insights with Seamless Setup" 5/5 What do you like best about cux.io? I use cux.io to see how people interact through sessions and heatmaps, which gives me a better understanding of how to respond to people. I love the layout and simple instructions, as well as the help articles. Everything, from the initial setup, was easy. Review collected by and hosted on G2.com. What do you dislike about cux.io? none Review collected by and hosted on G2.com. What problems is cux.io solving and how is that benefiting you? I use cux.io to see how people interact through sessions and heatmaps, giving me a better understanding of how to respond to people. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Daria U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daria U.") DU Daria U. UX Designer Mid-Market (51-1000 emp.) 11/8/2022 "Great flexible tool for UX analytics" 4.5/5 What do you like best about cux.io? One of the best things - you are almost totally independent of your developers. You don't need to constantly ask them to add something to your website code to measure goals and create funnels, segments and filters. The retroactive analysis also came out very handy at the beginning of my journey with CUX when I was unsure about what I wanted to measure and later when I started to build and check the hypotheses. CUX also has excellent customer support. They've helped me a lot when I was stuck setting complicated goals or funnels and are very open about accepting suggestions. Review collected by and hosted on G2.com. What do you dislike about cux.io? As CUX offers a pretty innovative way of working with data for UX designers, it will take some time to fully understand its capabilities and what you can achieve using it. As in any other analytical tool - you won't find here any magical dashboard or set of data that will tell you all about your product or customers because magic is not in metrics but in your mindset. To unlock CUX's full capacity, you definitely will need a basic understanding of how your website is built and how to use Chrome DevTools. Review collected by and hosted on G2.com. What problems is cux.io solving and how is that benefiting you? As a UX designer working in an agency with an external developer team - my main benefit is saving time and money. I don't need to wait for developers to implement any additional codes to see my goals - so I save time and money on it. Also, after building a UX analysis strategy for my clients, I can extract more information automatically without need to watch hundreds of recordings. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Marco D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marco D.") MD Marco D. Web Designer Mid-Market (51-1000 emp.) 5/24/2022 "Nice to have" 4.5/5 What do you like best about cux.io? CUX is a superb & innovative screen recording tool, which you can use to record user sessions and see precisely what’s working and what isn’t. The great thing for us about Cux is that it allowed us to combine two former tools. Our heatmaps tool and our event tracking tool. Having this data together and easy to access has really allowed me to offer better user insights internally and shape our product road map. Strongly recommend. It helped us a lot. Review collected by and hosted on G2.com. What do you dislike about cux.io? Can't think of anything, perhaps one thing that you just need to dive deeper into technical aspects of data analysis, but I guess that's the issue with all these kinds of tools. Review collected by and hosted on G2.com. What problems is cux.io solving and how is that benefiting you? CUX helps analyzing the whole user journey on the website. It shows all the tabs opened by the client and treats them as a one visit, which is very important in analyzing online users' behavior. Thanks to this tool, we were able to find immediately bottle necks in our client’s purchase path and suggest him necessary changes to improve process. Review collected by and hosted on G2.com. Show More Response from Kamila Kotowska of cux.io [Editedit](https://www.g2.com/survey_responses/cux-io-review-6654224/official_response/edit) Marco, thank you so much for your feedback – we really appreciate it :) If you'd like to dive deeper into working with CUX qualitative analysis, we have a personalized onboarding offer – both technical and analytical – with our experts (just contact marta@cux.io for all the details needed). Have a great day! Current UserValidated ReviewerSource: Organic ![Paweł G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paweł G.") PG Paweł G. Team Manager Mid-Market (51-1000 emp.) 5/26/2022 "Highly recommended tool for user behaviour analysis" 5/5 What do you like best about cux.io? CUX is a user behaviour analysis tool that can be used by anyone who has an interest in understanding their users. It's great for companies, professionals and individuals alike. One of the key features of this tool is that it is able to highlight where the user pain points are within your site and give you tips on how to improve them, which makes it a great investment for. I am very pleased with the results and support that they have provided. If you are looking for a tool to help you analyse your users, then I would highly recommend CUX! Review collected by and hosted on G2.com. What do you dislike about cux.io? - When trying to load some data the app sometimes freezes but support did a great job to resolve all the problems. - Although the interface is user friendly it's hard to explore all of the features without buying extra onboarding - providing users with some tutorials would be highly recommended Review collected by and hosted on G2.com. What problems is cux.io solving and how is that benefiting you? - Identified a couple of user pain points that's been resolved and increased the conversion rate Review collected by and hosted on G2.com. Show More Response from Kamila Kotowska of cux.io [Editedit](https://www.g2.com/survey_responses/cux-io-review-6668356/official_response/edit) Paweł, thank you so much for your feedback. If you'd be interested in CUX tutorials, below is the link to our video content (if you're more of a reader, you can also access our Knowledge Base here: https://cux.io/knowledge-base/). [See how cux.io improved](https://www.youtube.com/watch?v=abYCNgbybNo&list=PLwzHkcPcSx7jPhw7xOdyX9V60hyF3GM4A) Validated ReviewerIncentivizedSource: Seller invite AS Anna S. Online Marketing Manager Mid-Market (51-1000 emp.) 2/28/2022 "Behavioral insights in no time" 5/5 What do you like best about cux.io? I love the fact that I can track user experiences and behavior and gather insights into their pain points. It's amazing that our team can draw meaningful conclusions in just a few minutes after implementing the tool and setting up proper goals and waterfalls. Also, the team's pivot into making qualitative analytics more approachable, inclusive, intuitive, and most importantly, less time-consuming is especially laudable. New features - like alerts - are looking very promising! I'm also a keen participant in Paulina's workshops – it's great to see a CEO so devoted and so knowledgeable. I've learned a lot about quick wins and ways of marketing activities optimizations. Review collected by and hosted on G2.com. What do you dislike about cux.io? So far, there is nothing that I could dislike. Review collected by and hosted on G2.com. What problems is cux.io solving and how is that benefiting you? - we are making more user-friendly campaigns and landing pages - we can easily spot bottlenecks in our conversion funnels - our team is less occupied with constant analysis (of not necessarily important data) as the tool is pre-analyzing user behavior and sending alerts (I'm not sure if it's not a testing feature that I've access to) Review collected by and hosted on G2.com. Show More Response from Kamila Kotowska of cux.io [Editedit](https://www.g2.com/survey_responses/cux-io-review-5383302/official_response/edit) Anna, thank you so much for your feedback – happy to have you on board ;) Also, alerts are now available for all customers, so it's especially important for us to hear your opinion on this feature. Current UserValidated ReviewerIncentivizedSource: Organic ![Kamil P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kamil P.") KP Kamil P. C Mid-Market (51-1000 emp.) 2/21/2022 "Helpful and clear tool, which makes identifying painpoints&weakpoints easy." 5/5 What do you like best about cux.io? The overall interface, which is very clear, easy to navigate and provides quick reaching the most essential parts and features offered by the tool. Much information is provided by heatmpas and users' behavior recordings, that easily brings first meaningful insights and conclusions. Filtering options included, helps to put the most focus on particular users' behavior, to gather the data and allign further steps to solve found weakpoints. Also support provided by the tool owners is something worth mentioning. Review collected by and hosted on G2.com. What do you dislike about cux.io? I can't find any serious issues I could complain about, as the most of problems met while working with it, were caused by our internal system. Sometimes the data loading took more time than expected, but that's not a serious problem. Review collected by and hosted on G2.com. What problems is cux.io solving and how is that benefiting you? It helped a lot in finding weakpoints at particular sites, collecting the data and presenting it to show the the seriousness of the problem. It also shown a mistakes and inconsistencies unnoticed for a long time and contributed to quick fixing. Review collected by and hosted on G2.com. Show More Response from Kamila Kotowska of cux.io [Editedit](https://www.g2.com/survey_responses/cux-io-review-5362200/official_response/edit) Kamil, thank you for your review. CUX's primary goal was to automate the analytics process in order to quickly (and painlessly ;)) find quick wins and spot missed opportunities for website improvements – glad that we're helping you with that! Validated ReviewerIncentivizedSource: Seller invite ![Ronald D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ronald D.") RD Ronald D. Director Small-Business (50 or fewer emp.) 9/2/2022 "User experience Delight" 4.5/5 What do you like best about cux.io? The flow of the product and the ability to see how the user navigates the process Review collected by and hosted on G2.com. What do you dislike about cux.io? The pain of setting up process steps and detailing required Review collected by and hosted on G2.com. What problems is cux.io solving and how is that benefiting you? Launching a new platform and needed to figure out how users will behave. Will need to validate experience when it goes live Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Paweł P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paweł P.") PP Paweł P. Właściciel Small-Business (50 or fewer emp.) 5/24/2022 "User \> Session" 5/5 What do you like best about cux.io? I have a furniture webshop where clients need a lot of time and visits to make an order. Cux.io give me a view on full process (history of client from first visit until they buy), not only single session. Review collected by and hosted on G2.com. What do you dislike about cux.io? Maybe trial should be more generous (more pageviews), because when I`ve started I didn`t know what`s going on and I reached free limit of pageviews very fast. Review collected by and hosted on G2.com. Recommendations to others considering cux.io: I didn`t understand what Conversion Waterfalls are... Review collected by and hosted on G2.com. What problems is cux.io solving and how is that benefiting you? Thanks to the user action recordings, I was finally able to learn about the entire purchasing process in my shop. Review collected by and hosted on G2.com. Show More Response from Kamila Kotowska of cux.io [Editedit](https://www.g2.com/survey_responses/cux-io-review-6654602/official_response/edit) Paweł, we're so happy to hear that CUX made your (and your clients) experience easier and more understandable. If you'd like to learn more about Conversion Waterfall, I can recommend few Knowledge Base & Video Tutorial materials :) - https://cux.io/knowledge-base/waterfalls/what-is-a-waterfall/ - https://cux.io/knowledge-base/waterfalls/building-a-conversion-waterfall/ - https://cux.io/blog/product/conversion-waterfall-the-new-quality-of-measuring-the-conversion-rate/ [See how cux.io improved](https://youtu.be/BM3aHt8IObA) Validated ReviewerIncentivizedSource: Seller invite ## Questions about cux.io? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about cux.io ](https://www.g2.com/products/cux-io/discussions/new) GU Guest User What is cux.io used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-cux-io-used-for) [ View all Discussions ](https://www.g2.com/products/cux-io/discuss) ## Pricing Options Pricing provided by cux.io. ### Free CUX Trial Free Trial ### Business + €290.00 ### Enterprise Contact Us [ View More Pricing Information ](https://www.g2.com/products/cux-io/pricing) cux.io Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3409641711f770a43598e0ef6d37e6e1/hotjar-by-contentsquare.png "Product Avatar Image") Hotjar by Contentsquare 4.3/5(345) [ Compare Now ](https://www.g2.com/compare/hotjar-by-contentsquare-vs-cux-io) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d79ad57379226a32a31f51d8b510e84b/smartlook.png "Product Avatar Image") Smartlook 4.6/5(874) [ Compare Now ](https://www.g2.com/compare/smartlook-vs-cux-io) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7c9a73590d298181d8d2df5c933c8f93/fullstory.png "Product Avatar Image") Fullstory 4.5/5(1,052) [ Compare Now ](https://www.g2.com/compare/fullstory-vs-cux-io) ##### ##### cux.io Features Reporting Heat Maps Session Replays Monitoring Analysis Conversion Opportunities Side-By-Side Analysis Data Quantification User Behavior Click Tracking Mouse Movement A/B Testing Error and Bug Tracking Data Analysis [ View More Features ](https://www.g2.com/products/cux-io/features) ##### Categories on G2 [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping)[Digital Analytics](https://www.g2.com/categories/digital-analytics)[Product Analytics](https://www.g2.com/categories/product-analytics) [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping)[Digital Analytics](https://www.g2.com/categories/digital-analytics)[Product Analytics](https://www.g2.com/categories/product-analytics)[Session Replay](https://www.g2.com/categories/session-replay)[E-Commerce Analytics](https://www.g2.com/categories/e-commerce-analytics)[Heatmap Tools](https://www.g2.com/categories/heatmap-tools) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What cloud edge security platforms give the best protection against edge-level threats including firewall evasion and zero-trust bypass for companies with distributed sites?](https://www.g2.com/discussions/what-cloud-edge-security-platforms-give-the-best-protection-against-edge-level-threats-including-firewall-evasion-and-zero-trust-bypass-for-companies-with-distributed-sites)[Which food safety management platforms offer responsive customer support and hands-on implementation assistance?](https://www.g2.com/discussions/which-food-safety-management-platforms-offer-responsive-customer-support-and-hands-on-implementation-assistance)[Best ERP solution for growing software firm](https://www.g2.com/discussions/best-erp-solution-for-growing-software-firm) [Is a dedicated owned media platform worth it for a small business?](https://www.g2.com/discussions/is-a-dedicated-owned-media-platform-worth-it-for-a-small-business)[Which database DevOps software tools simplify dependency management between database changes?](https://www.g2.com/discussions/which-database-devops-software-tools-simplify-dependency-management-between-database-changes)[What are some email archiving solutions for financial services firms needing SEC and FINRA-compliant long-term retention?](https://www.g2.com/discussions/what-are-some-email-archiving-solutions-for-financial-services-firms-needing-sec-and-finra-compliant-long-term-retention%20) [Show MoreShow Less](javascript:void(0);)