Grzegorz G.
GG
Grzegorz G.
Software Developer
Small-Business (50 or fewer emp.)
"A good experience"
5/5
What do you like best about cux.io?

Great customer support. The UX automation features. Review collected by and hosted on G2.com.

What do you dislike about cux.io?

Might be a bit hard to get used to performing analysis in a much different way than before Review collected by and hosted on G2.com.

Response from Kamila Kotowska of cux.io

Grzegorz, we're thrilled that you already see the improvements in your conversion rates! And if you'll ever need help with analysis – join one of our free webinars, or just simply drop us a line. We'll be happy to help :)

Marta S.
MS
Marta S.
Student Mentor / Head of User Experience Science Club
Mid-Market (51-1000 emp.)
"Great tool for user behaviour and user data analytics"
5/5
What do you like best about cux.io?

As UX specialist I highly appreciate possibility of behavioral analysis is CUX.io and clarity of data shown in the interface. Review collected by and hosted on G2.com.

What do you dislike about cux.io?

Contrast issues regarding accessibility. Review collected by and hosted on G2.com.

Response from Kamila Kotowska of cux.io

Marta, we're happy to learn that CUX is benefiting your analysis. Thank you for the tips on accessibility – we'll surely look into it! :)

BM
BRIAN M.
MARKETING
Small-Business (50 or fewer emp.)
"Simple heatmaps that are easy to use and help to drive decisions"
4.5/5
What do you like best about cux.io?

I like the fact that I can see what's going on on my site and how people are engaging with the web pages. It helps me to understand their actions and to make better decisions on improvements. Review collected by and hosted on G2.com.

What do you dislike about cux.io?

I don't feel that there any elements that I dislike at this time. Review collected by and hosted on G2.com.

Roxana M.
RM
Roxana M.
Head of Markeitng
Small-Business (50 or fewer emp.)
"I can now improve our customer experience at a whole new level!"
5/5
What do you like best about cux.io?

I like the most the heatmaps. By analyzing the heatmaps we and our designer were able to make informed decisions when it comes to design. I used the real-time feature too, mostly for when we send out a newsletter and have a big amount of users visiting the website. Lastly, I can't NOT enjoy the insights they offer. (which is more than just numbers - like all the other tools usually do) Review collected by and hosted on G2.com.

What do you dislike about cux.io?

It was a bit difficult at first to do the integration with the website, especially if you're not a technical person. Review collected by and hosted on G2.com.

Razvan G.
RG
Razvan G.
Founder & CEO
Small-Business (50 or fewer emp.)
"Great software to improve website conversion"
5/5
What do you like best about cux.io?

I love being able to play what the user does on the website and this can help me put myself in his point of view so I know where to improve the layout, so this will improve the overall conversion. Review collected by and hosted on G2.com.

What do you dislike about cux.io?

I don't think there is something specific I don't like, but maybe I would like to see some more features or recommendations based not the reports. Review collected by and hosted on G2.com.

benjamin t.
BT
benjamin t.
Marketing Director
Small-Business (50 or fewer emp.)
"Great software from a terrific team!"
5/5
What do you like best about cux.io?

Great software for user experience to gather actionable insights and data on pain points the customers are experiencing. Love being able to use the heatmaps feature and the potential to see what our customers are connecting with. We can make changes and see them really easily. Really happy with the platform and the direction the team is headed with new features and looking forward to the future what we can do together. Review collected by and hosted on G2.com.

What do you dislike about cux.io?

Not much to dislike about the platform! We love what the team has put together and are excited about the future as partners together. Review collected by and hosted on G2.com.

Response from Anna Ochnik of cux.io

Thank you so much for your kind words! We are more than happy to hear that you are satisfied with the use of our tool. We are always at your service.

🚀 Aazar Ali S.
🚀S
🚀 Aazar Ali S.
Head of Growth
Small-Business (50 or fewer emp.)
"Best behavior segmentation & user behavior analytics tool -- Meant for PMs & Growth Teams"
5/5
What do you like best about cux.io?

Cux is meant for PM and Growth Teams. I love the fact that they have behavior segmentation, user segmentation, event-based conversion rates and auto-capture events. Review collected by and hosted on G2.com.

What do you dislike about cux.io?

It's a relatively newer tool in the market but nothing other than that. Review collected by and hosted on G2.com.

Maryna K.
MK
Maryna K.
Marketing Specialist
Small-Business (50 or fewer emp.)
"I am in love with cux.io"
5/5
What do you like best about cux.io?

Smart alerts are the best! I like to understand our customer's behavior. Also, they have a free trial. Review collected by and hosted on G2.com.

What do you dislike about cux.io?

Nothing, the tool is great! So I recommend it to all B2B businesses. Review collected by and hosted on G2.com.

Response from Kamila Kotowska of cux.io

Maryna, thank you so much for your kind words!

Tushar J.
TJ
Tushar J.
Co-Founder
Small-Business (50 or fewer emp.)
"Does lot of heavy loading"
4/5
What do you like best about cux.io?

I am using Cux for my SaaS website. We were using 3 different set of tools for heatmaps, session recordings and event capture. With CUX, everything is now in one place. Review collected by and hosted on G2.com.

What do you dislike about cux.io?

Integration took some time and developer help, but once done, the results were good. Review collected by and hosted on G2.com.

Mariano M.
MM
Mariano M.
Head of Growth
Small-Business (50 or fewer emp.)
"Predict your visitor behaviour on your website - Understand better what your customer"
5/5
What do you like best about cux.io?

This software is pretty good actually, great for the startup or eCommerce who want to know how their customer behaviour on their website, so you know which part of your website need an optimization. Someone mention about the heatmap, yes! I like the heatmap too

Looking forward to seeing more features from this software. Good job team! Review collected by and hosted on G2.com.

What do you dislike about cux.io?

Nothing for now :) I think we just need to wait, sooner or later they will add some more features. They have really great potential Review collected by and hosted on G2.com.