The fact that I can easily track user's frustrations that are already pre-analyzed in relation to my business goal, so I don't need to waste time watching ALL recordings and heatmaps. Review collected by and hosted on G2.com.

Sometimes data takes a while to display. Review collected by and hosted on G2.com.

Cux is a brilliant tool, which helps me and my clients test and understand how users experience our website. Cux allows for easy in-depth analysis of every user's behavior. You can truly understand what users exactly want, how they interact with your site or where they drop off. You can measure the frustration! Cux is really the first ever UX automation tool! It's not a recorder, it's a tool that change your business! Review collected by and hosted on G2.com.

Nothing, I love Cux, I'm addicted to Cux! Review collected by and hosted on G2.com.

What distinguishes CUX from other tools dealing with behavior analysis is the fact that all events are auto-captured - there's no real need to involve the IT department (and we know how troublesome it may sometimes be ;)), everything happens in a very intuitive way.

A game-changer feature is the ability to focus the analysis on a specific business goal, thanks to which you do not waste time going through the meaningless data to find the right solutions for your business.

Automating the collection of information about user experiences and presenting them in the form of Experience Metrics is a total breakthrough! Review collected by and hosted on G2.com.

I cannot complain about this tool. They keep expanding the Knowledge Base and the support works great - they help with every issue - so no dislikes from me :) Review collected by and hosted on G2.com.

CUX is superb & innovative screen recording tool, which you can use to record user sessions and see precisely what’s working and what isn’t. Strongly recommend. It helped us a lot. Review collected by and hosted on G2.com.

Hmmm, I cannot find a dislike yet, maybe later. Review collected by and hosted on G2.com.

Cux is a revolutionary tool in the field of qualitative analytics. We go through the implementation process very easily, and if we encounter any problems, reliable and willing support will help us at every stage. I would highly recommend! Review collected by and hosted on G2.com.

overall I am very satisfied with the work with this tool Review collected by and hosted on G2.com.

I like it best that it saves a lot of time allowing me to quickly navigate to a specific event in visit recordings. I'm able to validate the hypothesis and take relevant actions.

CUX have extraordinary client support, always willing to help, and doing their best to help you. Review collected by and hosted on G2.com.

Can't really think of anything, perhaps one thing that you just need to dive deeper into technical aspects of data analysis, but I guess that's the issue with all this kind of tools. Review collected by and hosted on G2.com.

The great thing for us about Cux is that it allowed us to combine two former tools. Our heatmaps tool and our event tracking tool. Having this data together and easy to access has really allowed me to offer better user insights internally and shape our product road map Review collected by and hosted on G2.com.

At first pricing wasn't clear and could have some more plug and play integrations with other data platforms. But for us it's not so bad as we just used their API Review collected by and hosted on G2.com.

It is easy to use and easy to personalize Review collected by and hosted on G2.com.

Nothing actually, it is hard for me to say Review collected by and hosted on G2.com.

It helps us to track and analyze most of the happened events on the customer journey. The real-time data +multi-tab recording made us choose them over other tools. Cux is really helpful as we manage to improve our UX as well as reduce the bounce rate on the website. Highly recommended if you want to have a big picture for user-project interactions Review collected by and hosted on G2.com.

There are some features missing such as data export, however, it's not a big deal for now and I think they gonna provide it in the near future! Review collected by and hosted on G2.com.

I love the pixel perfect heatmaps. They show me not only graphics that were clicked by the client but the exact point where it was clicked. And what more - they are optimized for all possible devices with a built-in internet browser as well as all screen resolutions.

I’m also fascinated with their new feature – Experience Metrics which helps me uncover the spots where clients get frustrated. It’s amazing that I can analyze users’ feelings – something that is not physical, and I can measure it with numbers. Thanks to indicators such as content zooming, rage clicks, rage k-presses, chaotic movements or constant refreshing I get an information that client may be getting angry or have problems.

Thanks to conversion waterfalls I can measure the conversion rate and find places where conversion drops. I can easily analyze not only URLs, but every event make by client on the website (click, scroll, form filling/submitting). What more – I can analyze filtered visits for users who drop out and immediately identify their issues . And all that without developers' support (thanks to auto-capture events!).

And one more - this tool wouldn’t be the same without Paulina, Kamil and their team. They are always willing to help, share their knowledge and experience. Talking with them is a real pleasure 😊 Review collected by and hosted on G2.com.

CUX is perfect for website and web apps, it’s a pity that they don’t support mobile apps :/ Review collected by and hosted on G2.com.