Ivo V.
IV
Ivo V.
Product Marketing Manager
Mid-Market (51-1000 emp.)
"Streamlined Customer Success Management"
5/5
What do you like best about Customerscore.io?

The platform's ability to consolidate customer data into actionable insights is impressive. It simplifies the process of identifying upsell opportunities and monitoring customer health. Review collected by and hosted on G2.com.

What do you dislike about Customerscore.io?

Nothing really. we’ve been fully satisfied with the platform so far. Review collected by and hosted on G2.com.

Martin J.
MJ
Martin J.
E-Commerce Consultant
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great value for money"
5/5
What do you like best about Customerscore.io?

We immediatelly see which customers are ready to churn. The platform is easy to set-up and we have all the features we need without any fluff of the bigger platforms. Review collected by and hosted on G2.com.

What do you dislike about Customerscore.io?

We have no issues with Customerscore.io, it just works. Review collected by and hosted on G2.com.

Nikola K.
NK
Nikola K.
CMO
Mid-Market (51-1000 emp.)
"Never lose a customer again"
5/5
What do you like best about Customerscore.io?

Customerscore.io helps us fight churn and identify which accounts are not engaged and likely to churn.

We don't have a luxury to have CSMs for thousands of accounts and we need help to do this work in an automated and preventative way.

With their features, like segmentations, filtering, scoring—customerscore.io is the solution for our problem.

And of course, the platform is not only helpful for fighting churn, but it's also useful when identifying upsell opportunities.

It's super easy to use, integrate and implement.

The team behind it amazing as well. Review collected by and hosted on G2.com.

What do you dislike about Customerscore.io?

This is not Customerscore.io fault, but the system is as good as your data is.

We first needed to make some movements and tweaks on our side before using the platform.

But it was worth it. Review collected by and hosted on G2.com.

Alexander .
A
Alexander .
Marketing specialist
Mid-Market (51-1000 emp.)
"Fight churn effectively"
5/5
What do you like best about Customerscore.io?

Customerscore.io helps us fight churn and identify which accounts are not engaged and likely to churn. Review collected by and hosted on G2.com.

What do you dislike about Customerscore.io?

Nothing really. Customerscore.io delivers on all the promises and works flawelesly for us now. Review collected by and hosted on G2.com.

Tomáš B.
TB
Tomáš B.
CPO
Small-Business (50 or fewer emp.)
"CustomerScore provides us with really interesting insights about our customer base."
5/5
What do you like best about Customerscore.io?

I like how CustomerScore works. When we implemented their solution, we immediately started to see where we had high potential for customer churn. It also provided us with other valuable insights about our product.

Based on data from CustomerScore, we decided to introduce new features to our platform that deliver continuous value to our customers, and we started noticing a significant difference. Without CustomerScore, we wouldn’t have identified the issues in our platform. Review collected by and hosted on G2.com.

What do you dislike about Customerscore.io?

Impementation is littel bit longer, but their team were really helpful. Review collected by and hosted on G2.com.

Matěj K.
MK
Matěj K.
Growth & Performance marketer
Small-Business (50 or fewer emp.)
"Fight your churn"
5/5
What do you like best about Customerscore.io?

It is very easy to see customers who are at risk of churn and act on it immediately. It is very hard to serve our big customer base, customer score helps us to see which customers to focus on, whether they are likely to churn or they are ripe for expansion. The integration to CRM systems makes working with customers a breeze. Review collected by and hosted on G2.com.

What do you dislike about Customerscore.io?

I think there are hardly any negative points right now. The product delivers great value. Review collected by and hosted on G2.com.

Natalia V.
NV
Natalia V.
Multi-Channel Marketing Consultant
Mid-Market (51-1000 emp.)
"Powerful Churn & Upsell Tool"
5/5
What do you like best about Customerscore.io?

Identifying at-risk and upsell accounts at a glance. Review collected by and hosted on G2.com.

What do you dislike about Customerscore.io?

Nothing significant, easy and effective. Review collected by and hosted on G2.com.

Tereza D.
TD
Tereza D.
Small-Business (50 or fewer emp.)
"Efficient and User-Friendly Retention Tool for our SaaS Business"
5/5
What do you like best about Customerscore.io?

What I like best about CustomerScore.io is how user-friendly it is, combined with its great features and helpful support. The platform is easy to set up and use, making it simple to integrate into daily workflows while delivering valuable insights. Review collected by and hosted on G2.com.

What do you dislike about Customerscore.io?

There’s not much to dislike about CustomerScore.io as it is really helpful tool we use on daily basis. If anything, the lack of full integration with our CRM could be improved, but it’s manageable thanks to the helpful links that effectively connect the two systems. Review collected by and hosted on G2.com.

Iva H.
IH
Iva H.
CSM
Small-Business (50 or fewer emp.)
"Delivers Everything You Need"
5/5
What do you like best about Customerscore.io?

CustomerScore has exceeded my expectations in every way. From an easy, straightforward setup to a highly responsive support team, it’s been a smooth experience. What I appreciate most is the simplicity—just the key features I need, without any of the unnecessary extras that make other tools feel crowded. The fit score has been a real asset, helping me identify customers who are truly the right match. After evaluating many options, CustomerScore was the clear choice for its value and effectiveness. Review collected by and hosted on G2.com.

What do you dislike about Customerscore.io?

I originally missed having playbooks, but now they’re included, and the tool feels truly complete. Review collected by and hosted on G2.com.

Michal B.
MB
Michal B.
CTO & Co-founder
Small-Business (50 or fewer emp.)
"Great team, great tool"
5/5
What do you like best about Customerscore.io?

Powerful and easy to use, that's rare to see. The team behind it truly listens, supports you, and keeps improving the product in all the right ways. Review collected by and hosted on G2.com.

What do you dislike about Customerscore.io?

Nothing to dislike, it delivers what's expected. Review collected by and hosted on G2.com.