We use the instachamp feature for IG Contests and marketing. We run it every 2 weeks and get a ton of engagement. This is also great for product launches. Review collected by and hosted on G2.com.

Sometimes the software disconnects but that is a FB or IG issue. Review collected by and hosted on G2.com.

We've had a success manager that has given great advice and implemented customized solutions for us. The ROI has been huge. Review collected by and hosted on G2.com.

UI could improve in the portal. I get a "payment failed" notification every time I log in even though the account is current. Review collected by and hosted on G2.com.

Straight forward to set up. Very effective at helping build relationships and generate leads from visitors to your website. Use this data to retarget and connect with leads to close the deal. Review collected by and hosted on G2.com.

Currently I haven't had any issues. The tool works as it should. Review collected by and hosted on G2.com.

I like that we can see who is on our client's sites and create campaigns for them. We've used the data Customers.ai has given us to create both Facebook and email campaigns. The Facebook integration is great! Review collected by and hosted on G2.com.

Some days the system is very slow and I have to refresh it a few times before it loads. Maybe because the traffic is high or sometimes the sytem is slow. It is something that they need to work on. Review collected by and hosted on G2.com.

Customers.ai is one of the few tech platforms that has delivered on what it promised. The tech is nothing like I've seen before, it's easy for even non tech people to naviage, and it does exactly what it's suppposed to do. I like that its user friendly and the best part to me is the customer support team Review collected by and hosted on G2.com.

We haven't been using it too long but nothing yet Review collected by and hosted on G2.com.

The platform is VERY easy to use and works well. We've seen a general uptick in multiple lead sources for our clients' by retargeting people who visit the website. The information collected it great, and the support from both the sales rep and tech after launch has been amazing. Review collected by and hosted on G2.com.

I wish the email template design had more features. Right now it's fairly limited, and it would be great to copy the design aspects of many other large email platform to make the overall look and feel more appealing to the customer. Review collected by and hosted on G2.com.

I’m really impressed with how Customers.ai has evolved, especially with the new lead gen capabilities they’re rolling out. The platform makes it easy to identify and capture leads directly from our site, giving us a much clearer picture of who’s interested and ready to engage. It’s been a huge help to the team in organizing and acting on our lead data effectively. Review collected by and hosted on G2.com.

Would love to see more options for B2B lead generation. Most of the new features seem like they are for ecommerce. Review collected by and hosted on G2.com.

At our digital marketing agency, we have leveraged the visitor identification of business contacts for insights into our high-intent traffic, and have utilized the consumer visitor data for our clients.

The direct integration with email marketing platforms and Meta Ads is giving us larger, more qualified audiences to remarket to, and these audiences sync seamlessly and instantly.

Their team is very responsive, and our account managers are a strategic extension of our marketing team. Review collected by and hosted on G2.com.

There are so many ways that you can segment your website visitors into high-intent audiences and it would be nice to understand what the benefits of each are, so we can ensure the highest quality targeting. Review collected by and hosted on G2.com.

I like how easy it is to see which visitors are nearby so we can reach out to the people who actually live around our clients' businesses. It’s been awesome for setting up local email offers and getting our clients noticed in their own neighborhoods. With a lot of tools, you'll get a bunch of people that you can't even sell to, so being able to see visitors by geo has been helpful. Review collected by and hosted on G2.com.

We’ve had a good experience so far. No complaints or issues worth noting. Review collected by and hosted on G2.com.

My background is in SEO, so I'm used to struggling to attribute which searches are sending me leads and how I need to alter my strategy accordingly. I love The Customers.ai analytics and their focus on understanding customer journeys. This helps me to gain a better understanding of my digital campaigns as a whole - and helps me to make more informed decisions on where to invest in the future. Review collected by and hosted on G2.com.

No a lot really. the only challenge is that it makes me contemplate on whether or not I should be getting in to new markets and opportunities to take adantage of all of the Customers.ai tools! Review collected by and hosted on G2.com.