Customers.ai has been a fantastic addition to our Klaviyo setup. The team worked with us to build out flows that fit our strategy perfectly, and we’re already seeing solid revenue growth from them. The return visitor piece is pretty unbelievable. It’s straightforward to use, and the results speak for themselves. Review collected by and hosted on G2.com.

I can't say I have any true dislikes. I can see if you aren't familiar with Klaviyo it could be a little tricky but the team is helpful with setup and optimization. Review collected by and hosted on G2.com.

It feels like the big tech companies keep changing the rules on us! Email is starting to feel like it’s impossible and paid ads are getting harder. It’s frustrating. I used to reach out to customers and grow my email lists through Facebook and Google ads...but…I think we know where this is going.

Cue Customers.ai – it's legit a game-changer! This platform is giving me a way to sort of sidestep the restrictions imposed by the tech companies.

What I like best about Customers.ai is I can segment my audiences, create personalized experiences, and I am now growing both my email lists and the lists for my Facebook and Google remarketing campaigns.

The platform is pretty user-friendly and they are consistently making updates. So far, my experience with Customers.ai has been great. Review collected by and hosted on G2.com.

A bit more budget-friendliness for smaller businesses like mine would be nice - but I did see the price was changing so that should help! Review collected by and hosted on G2.com.

My rep goes above and betond to help us understand how this works and is helpful beyond that making recommendations on how to use the data. Review collected by and hosted on G2.com.

I am a newb. So if there wasn’t someone on the inside coaching us i am sure I would be lost and likely give up. Review collected by and hosted on G2.com.

The tech behind Customers.ai is impressive. I’ve been testing it for a few months now and it’s unlike anything I’ve seen before. We actually tried building something similar in the past but it didn’t come close to this. Customers.ai is leaps and bounds ahead in terms of accuracy, functionality, and ease of use. Review collected by and hosted on G2.com.

Nothing so far but again, it's only been a few months. Review collected by and hosted on G2.com.

Great for picking up new emails and growing your list fast. It captures website visitors and the data it pulls in has been pretty accurate. I like that the setup is easy, the support team knows what they are talking about, and you start seeing emails on day one. Overall, it’s a straightforward tool with a ton of features all geared toward making you more money. Review collected by and hosted on G2.com.

There's nothing I'd change. Any issues we've run into, our account rep has stepped in to help. Review collected by and hosted on G2.com.

I thought it was really easy to get up and running and the visitor id / lead capture features have made a big difference in our outreach strategy. I’ve seen a real increase in our sales from retargeting website visitors. Also, the support team has been incredible—Olivia has been especially helpful every step of the way! Review collected by and hosted on G2.com.

There are no major dislikes. Works with our tech stack and has been showing ROI. Review collected by and hosted on G2.com.

I've looked into the competition and the cost is high and it requires a ton of development resources. Customers.ai is really ideal for smaller companies like us that don't have massive budgets for tools. Aside from its affordability, my team appreciates how we have so many options to customize our messaging. Review collected by and hosted on G2.com.

We have no issues with Customers.ai so far. Review collected by and hosted on G2.com.

Originally we went to customers ai to find an alternative for google analytics, but I suddenly got real interested in their email automation service. Which I oringally didn't know they offered. I switched from using other email platforms to customers ai because it had a great feature for user based triggers for email automations. Great tool! Review collected by and hosted on G2.com.

I've had some bugs but they immiediately get fixed after speaking with our rep. Review collected by and hosted on G2.com.

The demographic segmentation features are so good! We work with a lot of franchises so being able to not just build audiences by geographic area but target our emails and ads to those areas has been key. It’s made a huge difference in helping us tailor campaigns that actually connect with local audiences and it’s a tool we rely on constantly for effective outreach. Review collected by and hosted on G2.com.

More Facebook tracking data would be nice. It's a bit of a black box right now. Review collected by and hosted on G2.com.

Customers.ai helps me to keep the engagement level always leveraging. This is because it helps me with instant messages to the users while I am not around especially on Instagram. Marvellous!!! Review collected by and hosted on G2.com.

As far as I have used or heard from people this tool is one of the best where you can take the help of chatbots for automated messages intended to response quickly all the potential customers. No negative side. Review collected by and hosted on G2.com.