[
Custome... Reviews
](https://www.g2.com/products/customerglu/reviews)

[
Custome... Reviews
](https://www.g2.com/products/customerglu/reviews)

# CustomerGlu Features

##### 
## Platform Basics (5)

Templates

Provide templates for customer journey mapping to jumpstart the process.

Exporting

Ability to export customer journey maps in a variety of formats to present and analyze.

Multi-user Access and Collaboration

Allow team members to invite others to collaborate on journey maps and make direct changes.

Multiple Personas

Provide the ability to compare the experiences of multiple personas in one journey map.

Data Analytics

Ability to integrate with cross-channel, real-time data analytics to power customer journey map creation.

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##### 
## Marketing Gamification (6)

Templates

Offers templates or examples of commonly used competition or game structures

Simultaneous Competitions

Allows administrator to run multiple campaigns at the same time

Behaviors

Ability to define and track custom user behaviors

Rewards

Offers a variety of different rewards for completing actions

Customization

Allows administrator to create custom competitions and rewards based on marketing campaigns

Mobile App

Mobile app or mobile optimized site allows users to participate and view scores on their mobile devices

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##### 
## Integrations (2)

CRM Integration

Integration with CRM software to access and incorporate customer data

Social Media Integration

Integration with popular social networks for users to promote content or share their progress

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##### 
## Platform (3)

Public Leaderboard

Offers a public leaderboard for users to view current standings

Private Leaderboard

Offers a private leaderboard for administrators to view current standings

Analytics

Measure and report on user engagement with the platform

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##### 
## Agentic AI - Customer Journey Mapping (1)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

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##### 
## Agentic AI - Gamification (4)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Adaptive Learning

Improves performance based on feedback and experience

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

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## Top-Rated Alternatives

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[
View All Alternatives
](https://www.g2.com/products/customerglu/competitors/alternatives)

##### Categories on G2

[
Customer Journey Mapping
](https://www.g2.com/categories/customer-journey-mapping)[
Gamification
](https://www.g2.com/categories/gamification)

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