Verified User in Computer Software

Small-Business (50 or fewer emp.)

7/26/2016

"Solid software for customer feedback"

5/5

What do you like best about CustomerCount?

Immediate feedback on a customers experience with a rep and the ability to monitor rep effectiveness over time. Review collected by and hosted on G2.com.

What do you dislike about CustomerCount?

Really nothing to complain about as the tool was customized to meet our exact requirements. Review collected by and hosted on G2.com.

Recommendations to others considering CustomerCount:

This is not a one off survey tool like SurveyMonkey. It allows for the measurement of customer experience over time. Review collected by and hosted on G2.com.

What problems is CustomerCount solving and how is that benefiting you?

Improves ability to measure the customer experience over time and coach reps on their interaction with customers. Review collected by and hosted on G2.com.

Verified User in Restaurants

Mid-Market (51-1000 emp.)

8/25/2016

"Simple, precise, dependable"

4/5

What do you like best about CustomerCount?

Customer count has provided exactly what I needed, nothing more, nothing less, numbers are accurate in helping adjust employee staffing and inventory management, and predicting future potential Review collected by and hosted on G2.com.

What do you dislike about CustomerCount?

There isn't much to dislike, its straightforward, not complicated, easy to use Review collected by and hosted on G2.com.