---
title: CustomerCount Reviews
meta_title: 'CustomerCount Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 12 reviews by the users' company size, role or industry to
  find out how CustomerCount works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 12
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# CustomerCount Reviews
**Vendor:** Mobius VP  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 12
## About CustomerCount
Celebrating 20 years as the leading cloud-based Customer Experience Feedback Management system to capture, measure and report CX/PX and EX experience data. CustomerCount is a flexible, online Feedback Management System providing intuitive real time reporting, fast turnaround on updates, detailed and dynamic data gathering with comprehensive reporting for process improvement and customer loyalty to improve your bottom line.




## CustomerCount Reviews
  ### 1. Simple, precise, dependable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2016

**What do you like best about CustomerCount?**

Customer count has provided exactly what I needed, nothing more, nothing less, numbers are accurate in helping adjust employee staffing and inventory management, and predicting future potential

**What do you dislike about CustomerCount?**

There isn't much to dislike, its straightforward, not complicated, easy to use

**What problems is CustomerCount solving and how is that benefiting you?**

solving cost savings and managment, inventory sales prediction


## CustomerCount Discussions
  - [What is CustomerCount used for?](https://www.g2.com/discussions/what-is-customercount-used-for)

- [View CustomerCount pricing details and edition comparison](https://www.g2.com/products/customercount/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-12+22%3A19%3A59+-0500&secure%5Bsession_id%5D=c4e7500d-97b6-4009-9cd5-c231baed8cfa&secure%5Btoken%5D=34550ee5ffb39f63d106c1db648339abac4e41a6c9dcda970d8ade3ce143accd&format=llm_user)

## CustomerCount Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

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