---
title: Customer Thermometer Reviews
meta_title: 'Customer Thermometer Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 16 reviews by the users' company size, role or industry to
  find out how Customer Thermometer works for a business like yours.
aggregate_rating:
  rating_value: 3.9
  review_count: 16
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Customer Thermometer Reviews
**Vendor:** Customer Thermometer  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 16
## About Customer Thermometer
Customer Thermometer enables your customers to provide feedback in a quick and easy way by rating your service through a traffic light system. Their click leads them to a branded "thank you" page, on which they can leave additional comments, complete with social media buttons and a trackable hyper link. Use the software to respond directly to customers and measure your net promoter score. Survey are fully customizable and work on all mobile devices. Customer Thermometer surveys allow you to add your company logo and to choose from a wide range of icons, emoticons, traffic lights, numbers, check boxes and crosses. You can select seasonal icons as well as create your own branded icons. In each survey you ask one question. You then select 4 possible answers or add numbers for a voting question. Upload your desired contact list and send your emails there and then, or time them to go out at a later date. Email are sent via secure emails servers so that they don't end up in your recipients spam or junk folders. Watch your results come in in real-time and get access to individual respondent information so you can take appropriate action.





## Customer Thermometer Discussions
  - [Can I publicise my Customer Thermometer results?](https://www.g2.com/discussions/can-i-publicise-my-customer-thermometer-results) - 1 comment, 1 upvote
  - [Can I receive comments after an initial response?](https://www.g2.com/discussions/can-i-receive-comments-after-an-initial-response) - 1 comment, 1 upvote
  - [Can I delete a response, or a Blast?](https://www.g2.com/discussions/can-i-delete-a-response-or-a-blast) - 1 comment, 1 upvote
  - [I want to use my own icons, can I?](https://www.g2.com/discussions/i-want-to-use-my-own-icons-can-i) - 1 comment, 1 upvote
  - [Can I embed your buttons into emails sent by other apps?](https://www.g2.com/discussions/can-i-embed-your-buttons-into-emails-sent-by-other-apps) - 1 comment, 1 upvote

- [View Customer Thermometer pricing details and edition comparison](https://www.g2.com/products/customer-thermometer/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-24+20%3A38%3A40+-0500&secure%5Bsession_id%5D=5d6b7f1a-e412-4171-917f-32d6b7a0d922&secure%5Btoken%5D=f363e98c210dc3c6ae4d9fcc83287626dda1d37ebe3371cf9c350756b9a469dc&format=llm_user)

## Customer Thermometer Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action

**System Management**
- Security
- System Monitoring

## Top Customer Thermometer Alternatives
  - [Nicereply](https://www.g2.com/products/nicereply/reviews) - 4.5/5.0 (423 reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,971 reviews)
  - [AskNicely](https://www.g2.com/products/asknicely/reviews) - 4.7/5.0 (1,029 reviews)