---
title: customer support outsourcing Reviews
meta_title: 'customer support outsourcing Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how customer support outsourcing works for a business like yours.
date_modified: '2026-06-22'
parent_category:
  name: Business Services
  url: https://www.g2.com/categories/business-services
---


# customer support outsourcing Reviews
**Vendor:** ContactPoint 360  
**Category:** [Contact Center Consulting Providers](https://www.g2.com/categories/contact-center-consulting)
## About customer support outsourcing
ContactPoint 360 takes a new hybrid approach to CX by offering full-service omnichannel contact center solutions, digital transformation experts, and full-stack developers all working together to assist our clients to connect with their customers via all points on the customer journey compass. ContactPoint 360 is a global BPO with locations in Canada, The United States, Colombia, India, the Philippines, the United Kingdom, and Greece. Our ability to aggregate such a wide array of talent, technology, and expertise across the world within one agile organization is what adds the 360 to ContactPoint!






- [View customer support outsourcing pricing details and edition comparison](https://www.g2.com/products/customer-support-outsourcing/reviews?open_modal_url=%2Fproducts%2Fcustomer-support-outsourcing%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fcustomer-support-outsourcing%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-10+20%3A11%3A08+-0500&secure%5Bsession_id%5D=de6e79b8-d05e-4120-85e2-dc1c131519b6&secure%5Btoken%5D=e9f0abeb4576dae1818ee7a67fa3fa084ae361be1fc2b1fe23f4531c9f06a06d&format=llm_user)

## customer support outsourcing Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top customer support outsourcing Alternatives
  - [Martal Group](https://www.g2.com/products/martal-group/reviews) - 4.6/5.0 (135 reviews)
  - [Amplix](https://www.g2.com/products/amplix/reviews) - 4.6/5.0 (90 reviews)
  - [LevelUp Leads](https://www.g2.com/products/levelup-leads/reviews) - 4.9/5.0 (53 reviews)