---
title: Churned Reviews
meta_title: 'Churned Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Churned works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 2
  scale: '5'
date_modified: '2026-06-22'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Churned Reviews
**Vendor:** Churned  
**Category:** [Proactive Customer Retention Software](https://www.g2.com/categories/proactive-customer-retention)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About Churned
Churned is an AI-powered Predictive Retention Platform dedicated to helping subscription-based businesses stay ahead of churn. Founded by a seasoned data science professor and backed by a team of over ten expert data scientists, our company operates globally to deliver cutting-edge solutions. We combine bold thinking with a commitment to accountability, ensuring our clients always have a reliable partner in their fight against churn. Our platform unifies customer data from multiple sources, leveraging advanced machine learning to predict churn risks, prescribe next-best actions, and automate personalized engagements. With features like Intelligent Segmentation, Omnichannel Engagement, and real-time reporting, Churned empowers teams to proactively retain, reactivate, and upsell customers—at scale. By replacing guesswork with data-driven insights, Churned enables customer success and marketing teams to grow revenue while reducing costs. Our solution identifies precisely when to intervene, how to engage, and which strategies drive long-term loyalty. The result? Maximized retention, happier customers, and measurable business impact.




## Churned Reviews
  ### 1. ThePhoneLab collaboration with Churned

**Rating:** 5.0/5.0 stars

**Reviewed by:** Boris B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2023

**What do you like best about Churned?**

The peopl of Churned are very helpful and find creative solutions to problems. Besides, the software and methods used for doing predictive analysis are from another level.

**What do you dislike about Churned?**

Nothing that I dislike. I'm always very happy with the service provided by them

**What problems is Churned solving and how is that benefiting you?**

extending customer lifetime value and lowering the churn rate by doing analysis and finding solutions in order to improve the customer lifetime value and churn rate

  ### 2. Churned gave us new key insights on the business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2023

**What do you like best about Churned?**

Clear, simple dashboard allows for a better analysis of our own data and enabled us to define new actions points, adjust our mailing stategy.

**What do you dislike about Churned?**

Not sure what I should fill in here. It shouldn't be mandatorty to complete this section?

**What problems is Churned solving and how is that benefiting you?**

Calculating the CLV as well as churn obviously and identifying the most valuable cohorts of users.



- [View Churned pricing details and edition comparison](https://www.g2.com/products/churned/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-07+19%3A04%3A22+-0500&secure%5Bsession_id%5D=307a4717-f776-4230-932a-f6184595199d&secure%5Btoken%5D=0f6149eacd08a9d3c9fd8e1e9788e28a0d3a8bae9a15925bac48a10ad821a78c&format=llm_user)

## Churned Features
**Platform**
- Health Score
- Customer Profiles
- Notifications
- NPS of Customers

**Predictions**
- Service Quality Assurance
- Predictive Analytics
- Revenue Impact
- Artificial Intelligence
- Sentiment
- Retention
- Behavior Analytics
- Usage Tracking/Analytics

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Loyalty Program
- AI Copilot
- Campaign Personalization
- Personalization
- Email Campaign Management
- A/B Testing
- Knowledge Base Management
- Renewal Management
- Performance Metrics
- Workflow Management
- Behavioral Targeting
- Customer Engagement
- Sentiment Analysis
- Engagement Tracking
- Task Management
- Feedback Management
- Behavior Tracking
- Retention Tracking
- Support Ticket Management
- User Onboarding
- Lifecycle Management
- Customer Surveys
- Campaign Management
- Real-time Alerts
- Customer Journey Mapping
- Cancellation Management
- Third-Party Integrations
- Review Monitoring
- Customer Data Management
- Referral Tracking
- Customer Communication
- Churn Management
- Marketing Automation
- Referral Management
- Customer Segmentation
- Messaging
- Workflow Automation

## Top Churned Alternatives
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