---
title: Customer Information System Reviews
meta_title: 'Customer Information System Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Customer Information System works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 1
  scale: '5'
date_modified: '2025-08-12'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# Customer Information System Reviews
**Vendor:** Cayenta Canada  
**Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About Customer Information System
Customer Information Systems' solution features a sophisticated and comprehensive Billing module, providing support for base rate charges, consumption readings, and demand reading. Billing for multiple services and locations can be consolidated into one bill or multiple bills (by service or location) as required.




## Customer Information System Reviews
  ### 1. easy to deal

**Rating:** 3.5/5.0 stars

**Reviewed by:** Vikas S. | Computer Operator, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2019

**What do you like best about Customer Information System?**

The most important aspect of this software is that one can easily manage customer data details and informational systematically which makes its use worldwide.

**What do you dislike about Customer Information System?**

I usually faced no harm or any cons using it in my office .But Sometimes when you feed it wrong details the information you want doesn't come from it.Moreover it needs to be more secure which time to time every system needs to be upgraded and made steel tough to disallow hackers trying to breach information.

**What problems is Customer Information System solving and how is that benefiting you?**

Actually I had it on my office and at home where I deal with customers who are both connected to my office and at home so I find it quite useful for me.I am using it for more then 5 years.


## Customer Information System Discussions
  - [What is Customer Information System used for?](https://www.g2.com/discussions/customer-information-system-what-is-customer-information-system-used-for)
  - [What is Customer Information System used for?](https://www.g2.com/discussions/what-is-customer-information-system-used-for)

- [View Customer Information System pricing details and edition comparison](https://www.g2.com/products/customer-information-system/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+21%3A25%3A21+-0500&secure%5Bsession_id%5D=24232e81-8f1e-4b9e-b684-7fc6c6784cab&secure%5Btoken%5D=0a75994172c0390ab81f5b05160c3f3c81727278198069a6b2ef6551aeea99a9&format=llm_user)

## Customer Information System Features
**Operations**
- ERP Functionality - Utilities' CIS
- Customer Information Tracking - Utilities' CIS
- Payment Customization - Utilities' CIS
- Industry Adaptation - Utilities' CIS
- Employee Training - Utilities' CIS

**Customer Management**
- Customer Service - Utilities' CIS
- Social Media Integration - Utilities' CIS
- CRM Functionality - Utilities' CIS

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication

## Top Customer Information System Alternatives
  - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,455 reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,624 reviews)
  - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,479 reviews)