# Best Feedback Analytics Software - Page 6

*By [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin)*


Feedback analytics software enables businesses to consolidate and analyze their customer feedback within a single platform. This type of software leverages the capabilities of [natural language processing (NLP) software](https://www.g2.com/categories/natural-language-processing-nlp) to extract actionable insights from unstructured text data, which can be sourced from a variety of different feedback channels, such as review sites, social media, surveys, and customer service tools. Feedback analytics software helps businesses analyze customer sentiment and uncover trends or patterns, empowering them to take action on feedback and improve customer experience (CX).

Feedback analytics solutions allow users to import feedback through integrations with [survey software](https://www.g2.com/categories/survey), social media, and customer service software such as [help desk software](https://www.g2.com/categories/help-desk), [live chat software](https://www.g2.com/categories/live-chat), and [enterprise feedback management software](https://www.g2.com/categories/enterprise-feedback-management). All-in-one feedback analytics solutions offer these integrations in addition to built-in survey capabilities for soliciting customer feedback or reviews. Businesses may also use [text analysis software](https://www.g2.com/categories/text-analysis) for analyzing other types of unstructured text data; however, feedback analytics software is designed specifically for extracting insights from customer feedback.

To qualify for inclusion in the Feedback Analytics category, a product must:

- Centralize customer feedback collected from multiple sources and channels
- Use NLP to extract insights from text feedback, including key phrases, sentiment, and trends
- Provide dashboards and visualizations for text data
- Integrate with review sites, survey tools, or help desks through which users can source customer feedback





## Top Feedback Analytics Software at a Glance
| # | Product | Rating | Best For | What Users Say |
|---|---------|--------|----------|----------------|
| 1 | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5.0 (23,187 reviews) | Structured feedback collection with automated response analytics | "[Easy-to-use survey platform](https://www.g2.com/survey_responses/surveymonkey-review-7682858)" |
| 2 | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5.0 (4,018 reviews) | Multi-location review aggregation with AI-sentiment analytics | "[A fast way to manage your company's reviews.](https://www.g2.com/survey_responses/birdeye-review-10292900)" |
| 3 | [Medallia Customer Experience](https://www.g2.com/products/medallia-customer-experience/reviews) | 4.5/5.0 (207 reviews) | Cross-channel VOC analytics with AI-driven text categorization | "[Powerful Customer Insights with Real-Time Actionability](https://www.g2.com/survey_responses/medallia-customer-experience-review-12952963)" |
| 4 | [AskNicely](https://www.g2.com/products/asknicely/reviews) | 4.7/5.0 (1,029 reviews) | — | "[Very user-friendly and gets the job done!](https://www.g2.com/survey_responses/asknicely-review-7865358)" |
| 5 | [Glassbox](https://www.g2.com/products/glassbox/reviews) | 4.9/5.0 (788 reviews) | Digital friction diagnosis via tagless session replay | "[Essential for Identifying User Friction Points](https://www.g2.com/survey_responses/glassbox-review-12699865)" |
| 6 | [Resonate CX](https://www.g2.com/products/resonate-cx/reviews) | 4.6/5.0 (492 reviews) | Close-the-loop NPS with AI-driven driver analysis | "[It is a great experience using resonate!](https://www.g2.com/survey_responses/resonate-cx-review-10777418)" |
| 7 | [Edge](https://www.g2.com/products/eyerate-reviews-edge/reviews) | 4.8/5.0 (199 reviews) | Named-employee review attribution with negative-feedback interception | "[Engaging Insights and Fast, Helpful Support—10/10 Worth the Cost](https://www.g2.com/survey_responses/edge-review-13024000)" |
| 8 | [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5.0 (2,024 reviews) | Chat-style NPS and CSAT response collection | "[Easy Setup, Clean Interface, and Smooth Survey Creation](https://www.g2.com/survey_responses/surveysparrow-review-12863198)" |
| 9 | [Chattermill](https://www.g2.com/products/chattermill/reviews) | 4.4/5.0 (236 reviews) | — | "[Intuitive Feedback Analysis with Room for Deeper Insights](https://www.g2.com/survey_responses/chattermill-review-10437099)" |
| 10 | [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) | 4.3/5.0 (329 reviews) | Behavioral session insights with intercept-survey feedback | "[Easy Setup, Clear Heatmaps and Session Recordings for Fast UX Insights](https://www.g2.com/survey_responses/hotjar-by-contentsquare-review-12517804)" |


## G2 Grid® for Feedback Analytics Software
![G2 Grid® for Feedback Analytics Software plotting products by satisfaction and market presence](https://www.g2.com/categories/feedback-analytics/grids.png?focus%5B%5D=541&focus%5B%5D=19432&focus%5B%5D=421&focus%5B%5D=15310&focus%5B%5D=23848&focus%5B%5D=62085&focus%5B%5D=150213&focus%5B%5D=42273)
Highlighted products: SurveyMonkey, Birdeye, Medallia Customer Experience, AskNicely, Glassbox, Resonate CX, Edge, and SurveySparrow.
Underlying data: [Grid® JSON](https://www.g2.com/categories/feedback-analytics/grids.json?focus%5B%5D=surveymonkey&focus%5B%5D=birdeye&focus%5B%5D=medallia-customer-experience&focus%5B%5D=asknicely&focus%5B%5D=glassbox&focus%5B%5D=resonate-cx&focus%5B%5D=eyerate-reviews-edge&focus%5B%5D=surveysparrow)


## How Many Feedback Analytics Software Products Does G2 Track?
**Total Products under this Category:** 236

### Category Stats (Jul 2026)
- **Average Rating**: 4.6/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: TheySaid (+0.36%) - Among all products in this category, TheySaid recorded the largest rating increase compared to last month
*Last updated: July 11, 2026*


## How Does G2 Rank Feedback Analytics Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 45,200+ Authentic Reviews
- 236+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Which Feedback Analytics Software Is Best for Your Use Case?

- **Leader:** [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews)
- **Highest Performer:** [Resonate CX](https://www.g2.com/products/resonate-cx/reviews)
- **Easiest to Use:** [Glassbox](https://www.g2.com/products/glassbox/reviews)
- **Top Trending:** [Enterpret](https://www.g2.com/products/enterpret-inc-enterpret/reviews)
- **Best Free Software:** [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews)


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---

## What Are the Top-Rated Feedback Analytics Software Products in 2026?
### 1. [Hoick - CustomerMX](https://www.g2.com/products/hoick-customermx/reviews)
CustomerMX is software that helps businesses track, respond to, and improve the customer experience. It does this by collecting data from various sources, such as social media, surveys, and customer service interactions. This data is then used to create a comprehensive view of the customer journey, which businesses can use to make informed decisions in real time about how to improve their products, services, and brand.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Hoick - CustomerMX?**

- **Thematic Analysis:** 10.0/10 (Category avg: 8.6/10)
- **Custom Reports and Dashboards:** 10.0/10 (Category avg: 8.6/10)
- **Customer Service Channels:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Hoick - CustomerMX?**

- **Seller:** [Hoick](https://www.g2.com/sellers/hoick-540d867b-2ad9-4b55-8579-81075bc7c153)
- **Year Founded:** 2020
- **HQ Location:** Dubai, AE
- **Twitter:** @HoickMX (9 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/mxhoick/ (11 employees on LinkedIn®)
- **Ownership:** Private

**Who Uses This Product?**
- **Company Size:** 100% Enterprise



#### What Are Recent G2 Reviews of Hoick - CustomerMX?

**"[good](https://www.g2.com/survey_responses/hoick-customermx-review-11252345)"**

**Rating:** 5.0/5.0 stars
*— Nashra M.*

[Read full review](https://www.g2.com/survey_responses/hoick-customermx-review-11252345)

---



### 2. [Hoick - Mining Experience](https://www.g2.com/products/hoick-mining-experience/reviews)
MiningExperiences (MX) is a revolutionary new software that allows companies to discover and analyze their target market and mine opinions and feedback from consumers about their interest in a product or service. MX is the only solution of its kind in the world, and it offers a number of unique benefits that no other software can match. MX uses advanced AI and proprietary text mining solutions to mine opinions and feedback from consumers. This information can be used to assess the feasibility of new products and services and to make informed decisions about how to launch them.


**Average Rating:** 3.5/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Hoick - Mining Experience?**

- **Thematic Analysis:** 6.7/10 (Category avg: 8.6/10)
- **Custom Reports and Dashboards:** 6.7/10 (Category avg: 8.6/10)
- **Customer Service Channels:** 6.7/10 (Category avg: 8.7/10)

**Who Is the Company Behind Hoick - Mining Experience?**

- **Seller:** [Hoick](https://www.g2.com/sellers/hoick-540d867b-2ad9-4b55-8579-81075bc7c153)
- **Year Founded:** 2020
- **HQ Location:** Dubai, AE
- **Twitter:** @HoickMX (9 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/mxhoick/ (11 employees on LinkedIn®)
- **Ownership:** Private

**Who Uses This Product?**
- **Company Size:** 100% Small-Business


#### What Are Hoick - Mining Experience's Pros and Cons?


**Cons:**

- Confusing Options (1 reviews)
- Difficult Learning (1 reviews)
- Learning Curve (1 reviews)
- Learning Difficulty (1 reviews)
- Not Intuitive (1 reviews)


### What Do G2 Reviewers Say About Hoick - Mining Experience?
*AI-generated summary from verified user reviews*


**Cons:**

- Users find the **options confusing** and seek better guidance for a smoother learning process.
- Users find the **difficult learning** curve of Hoick frustrating and seek clearer instructions for better understanding.
- Users find the **learning curve challenging** and suggest needing better support to understand the product effectively.
- Users find the **learning difficulty** of Hoick - Mining Experience challenging, desiring improved instructional support.
- Users find the product **not intuitive** , suggesting a need for improved learning resources for better understanding.



### 3. [HyperOrbit](https://www.g2.com/products/hyperorbit/reviews)
HyperOrbit — Agentic Customer Intelligence for Product Teams Most feedback tools tell you what customers said. HyperOrbit acts on it. HyperOrbit is an AI agent platform built for product and customer success teams who are drowning in customer signals but struggling to translate them into decisions. Instead of dashboards that require human interpretation, HyperOrbit deploys autonomous agents that monitor, analyze, and act on customer voice across every touchpoint — continuously, without waiting for someone to run a report. What HyperOrbit does: - Voice of Customer (VoC) Agent — Aggregates customer feedback from support tickets, reviews, NPS responses, sales calls, and more. Automatically surfaces themes, flags urgent signals, and converts raw feedback into prioritized product intelligence. Product teams stop guessing what customers need and start building what they'll actually use. - Competitive Intelligence (CIA) Agent — Monitors customer conversations for competitive mentions in real time. When a customer brings up a competitor, the CIA Agent surfaces the context, tracks patterns across accounts, and feeds those signals directly into product and GTM decisions. This isn't a separate research workflow — it's embedded inside the customer voice layer. The unique value is the cross-agent integration: competitive signals surface inside customer conversations, not in a separate research silo. That's a workflow no traditional feedback tool or standalone competitive intelligence platform can replicate. Who it's for: CPOs, VPs of Product, Heads of Customer Success, and Product Marketing leaders at B2B SaaS companies who need to move faster from signal to decision. If your team is spending more time organizing feedback than acting on it, HyperOrbit is built for you. Why it's different: Most feedback tools (Enterpret, Dovetail, Unwrap) are Gen 2 — AI-assisted dashboards that surface insights but stop short of action. HyperOrbit is designed as an agentic layer: the agents don't just analyze, they close loops, trigger next steps, and connect dots across the customer lifecycle autonomously. Free tier available. Paid plans start at ~$1,500/month for growing teams, with Enterprise options for larger organizations.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate HyperOrbit?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.4/10)
- **Thematic Analysis:** 10.0/10 (Category avg: 8.6/10)
- **Customer Service Channels:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind HyperOrbit?**

- **Seller:** [HyperOrbit](https://www.g2.com/sellers/hyperorbit)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of HyperOrbit?

**"[Automated Actions, Transformative Feedback Insights with HyperOrbit AI](https://www.g2.com/survey_responses/hyperorbit-review-12869200)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Computer Software*

[Read full review](https://www.g2.com/survey_responses/hyperorbit-review-12869200)

---



### 4. [Indellia](https://www.g2.com/products/indellia/reviews)
Indellia is an AI-powered Customer Feedback Analytics platform that provides a single source of truth for customer insights across internal channels (help desk, CRM) and public channels (reviews). Our platform helps brands improve product quality, elevate customer experience, and drive innovation. Indellia’s proprietary AI interprets customer sentiment, delivering tailored insights for teams like Product, Sales, and Marketing. With a user-friendly interface and customizable dashboards, we democratize access to customer feedback, empowering teams to make data-driven decisions and foster cross-functional collaboration.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Indellia?**

- **Thematic Analysis:** 10.0/10 (Category avg: 8.6/10)
- **Custom Reports and Dashboards:** 10.0/10 (Category avg: 8.6/10)

**Who Is the Company Behind Indellia?**

- **Seller:** [Indellia](https://www.g2.com/sellers/indellia)
- **Year Founded:** 2021
- **HQ Location:** Palo Alto, US
- **LinkedIn® Page:** https://www.linkedin.com/company/indellia/ (5 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market


#### What Are Indellia's Pros and Cons?

**Pros:**

- Customer Insights (1 reviews)
- Experience Improvement (1 reviews)
- Feedback Management (1 reviews)
- Improvement (1 reviews)
- Insights Generation (1 reviews)



### What Do G2 Reviewers Say About Indellia?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **actionable insights from AI-driven customer feedback** , significantly enhancing product quality and customer experience.
- Users value the **experience improvement** from Indellia, benefiting from actionable insights and proactive trend detection.
- Users value the **effective feedback management** of Indellia, highlighting its AI-driven insights and proactive issue detection.
- Users benefit from the **enhanced customer feedback analysis** provided by Indellia, leading to improved product quality and experience.
- Users value the **actionable insights generation** from Indellia, enhancing product quality and customer experience effectively.


#### What Are Recent G2 Reviews of Indellia?

**"[Indellia Transformed How We Leverage Customer Feedback](https://www.g2.com/survey_responses/indellia-review-10401786)"**

**Rating:** 5.0/5.0 stars
*— Lisa G.*

[Read full review](https://www.g2.com/survey_responses/indellia-review-10401786)

---



### 5. [Lexsis AI](https://www.g2.com/products/lexsis-ai/reviews)
Lexsis AI is an AI-native growth platform built for consumer ecommerce brands. We deploy autonomous growth agents that read every transactional, behavioral, and customer signal across your business, and turn them into revenue. Most analytics, BI, and customer feedback tools stop at dashboards. They tell you what already happened and leave the work of deciding, testing, and acting to your team. Lexsis is built for the opposite. Our agents do not just surface insights. They run experiments, model outcomes before decisions go live, and execute approved actions around the clock. Revenue gets captured and churn gets prevented while your team focuses on strategy, brand, and creative direction. The platform is purpose-built for D2C, ecommerce, CPG, and consumer tech brands. Whether you are scaling a Shopify business, managing a multi-channel CPG portfolio, or running a consumer subscription product, Lexsis agents work across every signal your customers generate, including purchase behavior, retention patterns, product usage, returns, reviews, support conversations, and ad performance. Agents detect churn risk early, surface emerging product issues as they form, and run different playbooks for different customer segments in parallel, so what works for high-LTV repeat buyers does not get applied to first-time TikTok Shop customers, and vice versa. Before any major decision goes live, whether a price change, a new product launch, a campaign shift, or a retention play, Lexsis agents simulate the move against your real customer behavior model. You see the projected revenue impact, the churn risk, and the recommended sequencing before you commit a dollar of budget. Launch with confidence, not hope. The cadence is built around how growth, CX, and product teams actually work. A morning brief lands with overnight insights and queued recommendations. Noon execution runs while you are in meetings, with save campaigns deploying to at-risk customers, pricing tests in flight, and product feedback flagged to the right team. Evening results come in for review and approval of tomorrow's priorities. Your team owns the strategic and creative calls. Agents own the monitoring, analysis, testing, and execution. Lexsis connects to 40+ tools across the consumer ecommerce stack, including Shopify, Klaviyo, Gorgias, Zendesk, Intercom, HubSpot, Amplitude, Segment, Mixpanel, Snowflake, Meta, and TikTok, so deployment is measured in days, not months. There is no engineering lift, no data warehouse rebuild, and no consultant onboarding cycle. Consumer brands using Lexsis stop reacting to yesterday's reports and start preparing for what is coming next, with autonomous agents working 24/7 to grow LTV, reduce churn, and turn every customer signal into a compounding revenue advantage.


**Average Rating:** 4.5/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Lexsis AI?**

- **Thematic Analysis:** 8.3/10 (Category avg: 8.6/10)
- **Custom Reports and Dashboards:** 8.3/10 (Category avg: 8.6/10)
- **Customer Service Channels:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind Lexsis AI?**

- **Seller:** [Aetheria Labs](https://www.g2.com/sellers/aetheria-labs)
- **Year Founded:** 2025
- **HQ Location:** Bangalore, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/trylexsis/ (2 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Lexsis AI?

**"[Lexsis Makes Customer Sentiment Insights Clear Across Touchpoints](https://www.g2.com/survey_responses/lexsis-ai-review-12699619)"**

**Rating:** 4.5/5.0 stars
*— Nilesh A.*

[Read full review](https://www.g2.com/survey_responses/lexsis-ai-review-12699619)

---



### 6. [Luminosos Daylight](https://www.g2.com/products/luminosos-daylight/reviews)
Luminoso Analytics applies artificial intelligence (AI) and natural language understanding (NLU) to accurately analyze text-based data for any industry without lengthy setup time or training. Luminoso Analytics allows clients to easily upload, process, analyze, and visualize batches or streams of unstructured data. Compass can analyze any type text-based data, including open-ended survey responses, call transcripts, chatbot or live chat transcripts, product reviews, articles, emails, and NPS open-ends. Data can be processed natively in 13 languages, including Chinese, Korean, Japanese, and Arabic. Companies use Luminoso Analytics to surface key topics and concepts in data, uncover and monitor trends over time, dig into nuanced emotions and their root causes, and identify key differences across metadata. There are many ways customers utilize the insights that Analytics uncovers including brand monitoring, churn and retention analysis, issue detection and monitoring, and identifying root drivers of NPS scores to name a few.  The product is flexible and can be deployed in standard or private Cloud or On-premise solution, or integrated into an end-to-end platform via the API.


**Average Rating:** 4.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Luminosos Daylight?**

- **Thematic Analysis:** 10.0/10 (Category avg: 8.6/10)
- **Custom Reports and Dashboards:** 10.0/10 (Category avg: 8.6/10)
- **Customer Service Channels:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Luminosos Daylight?**

- **Seller:** [Luminoso](https://www.g2.com/sellers/luminoso)
- **Year Founded:** 2010
- **HQ Location:** Boston, US
- **Twitter:** @LuminosoInsight (1,610 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/luminosotech/ (24 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Enterprise



#### What Are Recent G2 Reviews of Luminosos Daylight?

**"[Luminoso Daylight Review](https://www.g2.com/survey_responses/luminosos-daylight-review-5404680)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Hospitality*

[Read full review](https://www.g2.com/survey_responses/luminosos-daylight-review-5404680)

---


#### What Are G2 Users Discussing About Luminosos Daylight?

- [What is Luminosos Daylight used for?](https://www.g2.com/discussions/what-is-luminosos-daylight-used-for)

### 7. [Metricsense](https://www.g2.com/products/metricsense/reviews)
MetricSense is a customer feedback analysis platform that helps product and support teams consolidate, search, and parse user reviews and support tickets. The software connects to various feedback channels, including the App Store, Google Play Store, Zendesk, Intercom, and Slack, as well as accepting direct CSV uploads, to create a centralized repository of qualitative customer data. Product teams, customer support agents, and founders use MetricSense to track sentiment shifts, identify volume spikes in bug reports, and prioritize feature requests based on aggregated user evidence rather than anecdotal assumptions. Instead of requiring users to build complex tagging taxonomies or write SQL queries, MetricSense utilizes an AI-powered conversational interface. Users can enter questions in plain English, such as inquiring about the main complaints following a recent update or the reasons for negative sentiment, and the system ranks and categorizes the relevant feedback. Every insight generated by the platform links directly back to the raw, original customer quote to maintain data transparency and traceably support roadmap decisions. Core features of MetricSense include: - Multi-Source Integration: Consolidates feedback from multiple platforms (app stores, help desks, internal chats) into a single, searchable database without requiring data reformatting. - Conversational AI Querying: Allows users to ask questions about their data using plain English and receive ranked, categorized answers instantly while bypassing traditional keyword searching. - Evidence Tracking: Links every generated insight directly to the original customer quote, ensuring that all product decisions are backed by verifiable qualitative data. - Automated Sentiment Analysis: Continually tracks customer sentiment across different topics and languages, allowing teams to monitor the direct impact of new software releases or feature updates. - Alerts and Exports: Enables users to set up automated notifications for sentiment drops or issue volume spikes and export actionable insights directly to connected project management trackers. By automating the process of reading and categorizing thousands of disparate feedback items, MetricSense reduces the manual effort typically required for user research. The platform is designed to decrease the time spent analyzing support tickets and reviews, allowing software teams to identify critical issues faster and align their product roadmaps with demonstrated customer needs.


**Average Rating:** 4.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind Metricsense?**

- **Seller:** [Metricsense](https://www.g2.com/sellers/metricsense)
- **Year Founded:** 2025
- **HQ Location:** Ahmedabad, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/metricsense-ai/ (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of Metricsense?

**"[Effortless Review Aggregation, Needs UI Improvement](https://www.g2.com/survey_responses/metricsense-review-12639115)"**

**Rating:** 4.0/5.0 stars
*— Dev S.*

[Read full review](https://www.g2.com/survey_responses/metricsense-review-12639115)

---



### 8. [Noisely](https://www.g2.com/products/noisely/reviews)
Noisely monitors customer feedback across 12 external sources, including Reddit, G2, Trustpilot, Hacker News, App Store, Play Store, Google Reviews, Quora, Zendesk, Freshdesk, Intercom, and Canny. It uses AI to analyze sentiment, score urgency and impact, cluster similar feedback together, and automatically categorize mentions into 12 categories. Results can be pushed to Slack, Microsoft Teams, Jira, Linear, Notion, Asana, Google Sheets, or via webhook. The platform auto-generates a product backlog from clustered feedback.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Noisely?**

- **Custom Reports and Dashboards:** 10.0/10 (Category avg: 8.6/10)
- **Customer Service Channels:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Noisely?**

- **Seller:** [Timmermans Media](https://www.g2.com/sellers/timmermans-media)
- **Year Founded:** 2018
- **HQ Location:** s-Hertogenbosch, NL
- **LinkedIn® Page:** https://linkedin.com/company/timmermansmedia/ (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business


#### What Are Noisely's Pros and Cons?

**Pros:**

- Automation (1 reviews)
- Ease of Use (1 reviews)
- Feedback Management (1 reviews)
- Improvement (1 reviews)



### What Do G2 Reviewers Say About Noisely?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love the **automation capabilities** of Noisely, simplifying feedback integration into actionable product improvements.
- Users find Noisely's interface to be **exceptionally easy to use** , streamlining feedback collection and analysis effortlessly.
- Users appreciate the **easy feedback management** of Noisely, streamlining insights into actionable product improvements.
- Users appreciate the **ease of understanding feedback** with Noisely, streamlining product improvement efforts effectively.


#### What Are Recent G2 Reviews of Noisely?

**"[Noisely Turns User Feedback into Ready-to-Use Product Improvement Tasks](https://www.g2.com/survey_responses/noisely-review-12335569)"**

**Rating:** 5.0/5.0 stars
*— Max L.*

[Read full review](https://www.g2.com/survey_responses/noisely-review-12335569)

---



### 9. [Peridot](https://www.g2.com/products/peridot/reviews)
Peridot is an AI-powered user research analysis platform purpose-built for lean product teams, including designers, product managers, and founders. It transforms raw user interviews into actionable insights quickly, eliminating the time-consuming manual work traditionally associated with qualitative research synthesis. At its core, Peridot enables teams to upload user interview recordings, transcripts, or audio/video files and automatically extracts key themes, patterns, and insights using artificial intelligence. Users can also paste text directly into the platform, making it flexible for various research workflows. The platform handles transcription and insight extraction automatically, so teams can focus on decision-making rather than data processing. Peridot is designed with collaboration in mind. Team members can be invited to shared workspaces to collaborate on research projects, share highlight reels, and surface insights together — making it easy for cross-functional teams to stay aligned on user feedback without duplicating effort. The platform integrates with popular research and meeting tools, supporting imports from Dovetail, Fireflies, Otter, Zoom, and more. This means teams don't need to abandon their existing workflows; they can bring their existing research data into Peridot and immediately begin generating insights. Security and privacy are central to Peridot's design. All data is encrypted in transit and at rest, the platform is GDPR compliant, and it follows SOC 2 standards. Importantly, user research data stays within each team's private workspace and is never used for AI model training — a critical consideration for teams handling sensitive customer conversations. Peridot offers a 7-day free trial on any paid plan, with a credit card required to start but no charges until the trial period ends. Users can cancel at any time during the trial. Overall, Peridot is positioned as the go-to user research tool for startups and lean product teams that need to move fast, understand their users deeply, and make evidence-based product decisions — without the overhead of enterprise-grade research operations platforms.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Peridot?**

- **Thematic Analysis:** 10.0/10 (Category avg: 8.6/10)

**Who Is the Company Behind Peridot?**

- **Seller:** [Peridot](https://www.g2.com/sellers/peridot-2026-06-18)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Peridot?

**"[Effortless Zoom Integration and Automatic Interview Insights](https://www.g2.com/survey_responses/peridot-review-12974361)"**

**Rating:** 5.0/5.0 stars
*— Martin T.*

[Read full review](https://www.g2.com/survey_responses/peridot-review-12974361)

---



### 10. [Pivony](https://www.g2.com/products/pivony/reviews)
With ever-evolving technology comes ever-evolving consumer beliefs and behaviors. To keep up with these changes, companies must leverage deep consumer insights with speed and efficiency. With Pivony, we provide a platform that connects to the major data streams including both internal and external data sources of companies. Pivony uncovers valuable insights through the vast processing capabilities of artificial intelligence, thereby enabling and empowering companies to take fast decisive action based on those insights. Customer Service, User Experience Researchers, Marketing and Product Development professionals using Pivony can track time-based participation vs time-based sentiment levels, along with the detailed sentiment and intent analysis of consumer reviews. Access to these types of insights can help increase growth, ensure continued business relevancy and user satisfaction. One of Pivony's greatest advantages is that it is integrated with the major data platforms where customers share their experiences, including social media, app reviews, customer complaint websites, customer service tickets (Zendesk), and livechats. Therefore, with Pivony, companies can enjoy the convenience of having all their consumer feedback analyzed and categorized in one place. Additionally, Pivony users also can upload internally collected data, call center conversations, chatbot conversations, surveys, and emails. With a simple, easy-to-use interface, it takes only 3 clicks to create a Dashboard! Let AI-powered Pivony discover the undiscovered trends for you, with advanced topic exploration and deep-dive topic analysis. Dashboards are tailor-made, dynamic, and continuously updated with fresh data. Be on the pulse. Join the AI revolution today.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Pivony?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.4/10)
- **Thematic Analysis:** 10.0/10 (Category avg: 8.6/10)
- **Custom Reports and Dashboards:** 10.0/10 (Category avg: 8.6/10)
- **Customer Service Channels:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Pivony?**

- **Seller:** [Pivony](https://www.g2.com/sellers/pivony)
- **Year Founded:** 2020
- **HQ Location:** Claymont, US
- **LinkedIn® Page:** http://www.linkedin.com/company/pivonyai (8 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of Pivony?

**"[The most useful in-depth insight analysis tool I've used](https://www.g2.com/survey_responses/pivony-review-5405683)"**

**Rating:** 5.0/5.0 stars
*— Selin E.*

[Read full review](https://www.g2.com/survey_responses/pivony-review-5405683)

---


#### What Are G2 Users Discussing About Pivony?

- [What is Pivony used for?](https://www.g2.com/discussions/what-is-pivony-used-for)

### 11. [QRate](https://www.g2.com/products/qrate/reviews)
QRate is a real-time customer experience intelligence platform that helps organisations take action on CX by giving leaders a clear view of what is happening across the customer journey — and making it easier for customers to hold organisations accountable to the experience they have promised. QRate captures five signals in one dashboard: brand rating, Net Promoter Score, customer intelligence, internal quality monitoring, and employee sentiment. Feedback is collected via QR code, voice, WhatsApp, and API integration — making it deployable across any touchpoint in the customer journey, from frontline service counters to digital channels. AI sentiment analysis surfaces themes and flags issues automatically across text and voice feedback. Managers get real-time visibility by branch, team, and individual — so they can coach, intervene, and improve while it still matters. QRate comes in three variants — Lite, Pro, and Max — built for single outlets, multi-location businesses, and large organisations respectively. It is used across banking, retail, healthcare, food and beverage, and government services by organisations in Malaysia, South East Asia and the Middle East. QRate is a product of Onymy Sdn Bhd, a Malaysia Digital Status company based in Kuala Lumpur, Malaysia.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate QRate?**

- **Thematic Analysis:** 10.0/10 (Category avg: 8.6/10)

**Who Is the Company Behind QRate?**

- **Seller:** [Onymy](https://www.g2.com/sellers/onymy)
- **Year Founded:** 2025
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/qrateglobal/ (2 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of QRate?

**"[Qrate a true CX Intelligence Application](https://www.g2.com/survey_responses/qrate-review-12615676)"**

**Rating:** 5.0/5.0 stars
*— Zuraidah A.*

[Read full review](https://www.g2.com/survey_responses/qrate-review-12615676)

---



### 12. [RealFeedback](https://www.g2.com/products/realfeedback/reviews)
RealFeedback is an AI-powered chatbot that simplifies collecting user feedback. Integrate our conversational chatbot into your website in minutes and immediately start gathering useful feedback. Our tool analyzes conversations to generate impactful insights, enabling you to continuously refine your website based on real user input.


**Average Rating:** 4.5/5.0
**Total Reviews:** 1
**How Do G2 Users Rate RealFeedback?**

- **Thematic Analysis:** 8.3/10 (Category avg: 8.6/10)
- **Custom Reports and Dashboards:** 10.0/10 (Category avg: 8.6/10)
- **Customer Service Channels:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind RealFeedback?**

- **Seller:** [RealFeedback](https://www.g2.com/sellers/realfeedback)
- **HQ Location:** N/A
- **Twitter:** @realfeedbackco (3 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of RealFeedback?

**"[Best Review Chat bot for small Business](https://www.g2.com/survey_responses/realfeedback-review-8447403)"**

**Rating:** 4.5/5.0 stars
*— Abhinav K.*

[Read full review](https://www.g2.com/survey_responses/realfeedback-review-8447403)

---



### 13. [Reputation Studio by 1440](https://www.g2.com/products/reputation-studio-by-1440/reviews)
Reviews Impact Revenue! Get the most out of your Customer Engagement team by allowing them to have a positive impact on growth by engaging your customers in the moments that matter. PRODUCT REVIEWS Aggregate your Global Online Reputation and Leverage the data from all your product reviews from Amazon, PowerReviews, Yotpo, Bazaarvoice Direct, Bazaarvoice Connections Network, and more. Gain visibility into what products your customers love, and also understand what products need to be improved or even removed from your available inventory. LOCATION REVIEWS Track all location reviews in one place. Reputation Studio gives you the power to filter for reviews of one location, or compile reviews across multiple locations. You can identify global opportunities to improve customer service and address individual pain points in your operations and processes. Integrates with Yext, Yelp, Google My Business, and more! APP REVIEWS Reviews and Ratings are the single biggest influencer for downloads in mobile app marketplaces like iOS App Store and Google Play. Quickly address users' needs and concerns by reading and responding to reviews. Empower your teams to roll-out quick updates and new feature releases based on real-time feedback.


**Average Rating:** 4.5/5.0
**Total Reviews:** 2

**Who Is the Company Behind Reputation Studio by 1440?**

- **Seller:** [Cloud Conversion](https://www.g2.com/sellers/cloud-conversion)
- **Year Founded:** 2009
- **HQ Location:** Park City, UT
- **Twitter:** @1440io (1,328 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1440io/ (37 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Enterprise



#### What Are Recent G2 Reviews of Reputation Studio by 1440?

**"[Saves up a lot of manual efforts taken for reporting](https://www.g2.com/survey_responses/reputation-studio-by-1440-review-6546562)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Information Technology and Services*

[Read full review](https://www.g2.com/survey_responses/reputation-studio-by-1440-review-6546562)

---

**"[Reputation Studio Review](https://www.g2.com/survey_responses/reputation-studio-by-1440-review-4967976)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Computer Software*

[Read full review](https://www.g2.com/survey_responses/reputation-studio-by-1440-review-4967976)

---


#### What Are G2 Users Discussing About Reputation Studio by 1440?

- [What is Reputation Studio by 1440 used for?](https://www.g2.com/discussions/what-is-reputation-studio-by-1440-used-for)

### 14. [SurveyMonkey Apply](https://www.g2.com/products/surveymonkey-apply/reviews)
Select your best candidates faster, for grants, scholarships, awards, and other programs. SurveyMonkey Apply simplifies applications and automates workflows so that you can focus on what truly matters: your mission. Special non-profit pricing is available.


**Average Rating:** 4.4/5.0
**Total Reviews:** 41
**How Do G2 Users Rate SurveyMonkey Apply?**

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.4/10)
- **Thematic Analysis:** 6.7/10 (Category avg: 8.6/10)
- **Custom Reports and Dashboards:** 6.7/10 (Category avg: 8.6/10)
- **Customer Service Channels:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind SurveyMonkey Apply?**

- **Seller:** [SurveyMonkey](https://www.g2.com/sellers/surveymonkey)
- **Year Founded:** 1999
- **HQ Location:** San Mateo, CA
- **Twitter:** @SurveyMonkey (42,887 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/surveymonkey/ (1,390 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Marketing and Advertising, Non-Profit Organization Management
- **Company Size:** 45% Small-Business, 36% Mid-Market


#### What Are SurveyMonkey Apply's Pros and Cons?

**Pros:**

- Ease of Use (1 reviews)
- Tracking Efficiency (1 reviews)



### What Do G2 Reviewers Say About SurveyMonkey Apply?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find the **ease of use** of SurveyMonkey Apply makes tracking data much easier and more convenient.
- Users find that SurveyMonkey Apply enhances **tracking efficiency** , making data management significantly easier and more convenient.


#### What Are Recent G2 Reviews of SurveyMonkey Apply?

**"[it is a great way of tracking your data.](https://www.g2.com/survey_responses/surveymonkey-apply-review-11973512)"**

**Rating:** 4.0/5.0 stars
*— DUSHAWN W.*

[Read full review](https://www.g2.com/survey_responses/surveymonkey-apply-review-11973512)

---

**"[Helpful and simple to use](https://www.g2.com/survey_responses/surveymonkey-apply-review-6803490)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Building Materials*

[Read full review](https://www.g2.com/survey_responses/surveymonkey-apply-review-6803490)

---


#### What Are G2 Users Discussing About SurveyMonkey Apply?

- [What does Surveymonkey Apply do?](https://www.g2.com/discussions/what-does-surveymonkey-apply-do)
- [What is Smapply?](https://www.g2.com/discussions/what-is-smapply)
- [Why use SurveyMonkey?](https://www.g2.com/discussions/why-use-surveymonkey) - 2 comments
- [Can SurveyMonkey be used for applications?](https://www.g2.com/discussions/can-surveymonkey-be-used-for-applications)

### 15. [Surveypal](https://www.g2.com/products/surveypal/reviews)
Surveypal is a comprehensive customer experience management (CXM) platform designed to help organizations collect, analyze, and act upon customer feedback to drive business growth and enhance customer satisfaction. ​ Surveypal offers two products: Survey Tool: The Survey Tool enables users to create engaging, customizable surveys with a user-friendly drag-and-drop interface. Surveys can be tailored to match the organization's branding and support multiple languages. Distribution is versatile, allowing sharing via links, emails, text messages, QR codes, websites, or integrations with platforms like Zendesk, Salesforce, and Genesys. Real-time response tracking and analytics help monitor survey progress and gather actionable insights. ​ CXM Platform: Surveypal's CXM solution consolidates customer feedback from various channels into a unified view. It employs AI-powered text and sentiment analysis to uncover trends and understand the nuances behind customer comments. This facilitates proactive decision-making and strategic execution, empowering teams to implement changes swiftly and measure their impact on customer experience. ​ With over 17 years of experience and serving more than 600 organizations worldwide, Surveypal emphasizes data security, complying with GDPR and holding ISO 27001 certification. By transforming customer feedback into actionable intelligence, Surveypal enables businesses to enhance customer experiences, foster loyalty, and drive continuous improvement.​


**Average Rating:** 4.4/5.0
**Total Reviews:** 13
**How Do G2 Users Rate Surveypal?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.4/10)

**Who Is the Company Behind Surveypal?**

- **Seller:** [Surveypal](https://www.g2.com/sellers/surveypal)
- **Year Founded:** 2007
- **HQ Location:** Palo Alto, CA
- **Twitter:** @surveypal (3,197 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1341575/ (18 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 38% Enterprise, 31% Mid-Market



#### What Are Recent G2 Reviews of Surveypal?

**"[Impeccable service and good answers.](https://www.g2.com/survey_responses/surveypal-review-3430207)"**

**Rating:** 4.5/5.0 stars
*— Nicholas R.*

[Read full review](https://www.g2.com/survey_responses/surveypal-review-3430207)

---

**"[Perfect to meet your employees and the market.](https://www.g2.com/survey_responses/surveypal-review-3579654)"**

**Rating:** 4.0/5.0 stars
*— Luis J.*

[Read full review](https://www.g2.com/survey_responses/surveypal-review-3579654)

---


#### What Are G2 Users Discussing About Surveypal?

- [What is Surveypal used for?](https://www.g2.com/discussions/what-is-surveypal-used-for) - 1 comment

### 16. [Tagado](https://www.g2.com/products/tagado/reviews)
Tagado is a customer experience data intelligence platform that provides business-impact granular insights from all customer feedback channels to efficiently align all teams in the company around what customers want and need.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Tagado?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.4/10)
- **Thematic Analysis:** 10.0/10 (Category avg: 8.6/10)
- **Custom Reports and Dashboards:** 10.0/10 (Category avg: 8.6/10)
- **Customer Service Channels:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Tagado?**

- **Seller:** [Tagado](https://www.g2.com/sellers/tagado)
- **Year Founded:** 2021
- **HQ Location:** Tel Aviv, IL
- **LinkedIn® Page:** https://www.linkedin.com/company/tagado (6 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Enterprise


#### What Are Tagado's Pros and Cons?

**Pros:**

- Feedback Management (1 reviews)
- Reporting (1 reviews)
- Reviews (1 reviews)



### What Do G2 Reviewers Say About Tagado?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find that Tagado simplifies **feedback management** , enabling clearer insights into customer needs for improved support.
- Users value the **ease of reporting** with Tagado, simplifying the process of analyzing customer feedback effectively.
- Users find Tagado's service simplifies **customer feedback analysis** , enabling improved support and insights into customer needs.


#### What Are Recent G2 Reviews of Tagado?

**"[Customer Experience Made Easy](https://www.g2.com/survey_responses/tagado-review-10775376)"**

**Rating:** 5.0/5.0 stars
*— Matthew W.*

[Read full review](https://www.g2.com/survey_responses/tagado-review-10775376)

---



### 17. [Unigrams](https://www.g2.com/products/unigrams/reviews)
Unigrams is a qualitative data analysis platform designed to help researchers and analysts quickly understand the demands of customers, the concerns of staff, and the culture of their organization.


**Average Rating:** 4.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind Unigrams?**

- **Seller:** [Kai Analytics International](https://www.g2.com/sellers/kai-analytics-international)
- **Year Founded:** 2017
- **HQ Location:** Vancouver, British Columbia
- **Twitter:** @kaianalytics (83 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/18227714/ (7 employees on LinkedIn®)




#### What Are Recent G2 Reviews of Unigrams?

**"[Faster and better engagement insights](https://www.g2.com/survey_responses/unigrams-review-7084541)"**

**Rating:** 4.0/5.0 stars
*— Kelsey W.*

[Read full review](https://www.g2.com/survey_responses/unigrams-review-7084541)

---



### 18. [Wonderflow](https://www.g2.com/products/wonderflow/reviews)
Wonderflow is a leading provider of Generative AI for Voice of the Customer (VoC) analysis. We provide a leading AI-powered consumer intelligence software solution that helps enterprise businesses easily and quickly unlock the full potential of their customer feedback, all in one place. Our platform is trusted by global leaders and Fortune 500 companies, such as Haier, Philips, Purina, Lavazza, Shiseido, and more, to improve the customer experience and innovate smarter.


**Average Rating:** 4.5/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Wonderflow?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.4/10)
- **Thematic Analysis:** 8.3/10 (Category avg: 8.6/10)
- **Custom Reports and Dashboards:** 6.7/10 (Category avg: 8.6/10)
- **Customer Service Channels:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Wonderflow?**

- **Seller:** [Wonderflow](https://www.g2.com/sellers/wonderflow)
- **Year Founded:** 2015
- **HQ Location:** Amsterdam, NL
- **Twitter:** @wonderflow (1,760 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/wonderflow (85 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Enterprise



#### What Are Recent G2 Reviews of Wonderflow?

**"[Simple to use, accuracy and easy to understand](https://www.g2.com/survey_responses/wonderflow-review-6483991)"**

**Rating:** 4.5/5.0 stars
*— Vikas M.*

[Read full review](https://www.g2.com/survey_responses/wonderflow-review-6483991)

---


#### What Are G2 Users Discussing About Wonderflow?

- [What is Wonderflow used for?](https://www.g2.com/discussions/what-is-wonderflow-used-for)

### 19. [Aportio Technologies](https://www.g2.com/products/aportio-technologies/reviews)
APORTIO INBOXAGENT: ENTERPRISE-GRADE AI FOR EMAIL TRIAGE AT SCALE Aportio InboxAgent transforms how enterprises handle CUSTOMER SERVICE and IT SERVICE DESK EMAILS - using intelligent automation to classify, enrich, and route emails. Designed for enterprise environments and trusted by Managed Services Providers, InboxAgent turns email from an operational drain into a high-efficiency channel. 💡 Built for the realities of email. Unlike generic AI tools, InboxAgent is purpose-built for email-based service. We know email isn't going away — so we’ve made it a strength, not a problem. 💼 Built for enterprise scale. Whether you're processing thousands or millions of inbound messages, InboxAgent delivers consistent, accurate routing across business units, regions, and systems. 🔒 Secure, compliant, and controlled. With enterprise-ready deployment options, robust audit trails, and granular configuration controls, InboxAgent fits your IT architecture and compliance requirements - no compromises. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ 🔧 For IT Teams: Control, Integrate, Scale • Pre-integrated or API-first. Easily connects to your CxM, ITSM, analytics, or workflow platforms via native integration or secure APIs. • Smart parsing with built-in resilience. Emails are cleaned and normalized so downstream systems receive structured, high-quality data - no junk, no ambiguity. • Enterprise-grade architecture. Designed for scalability, observability, and uptime - with full support for cloud, hybrid, or private deployment models. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ 📊 For Business Leaders: Automation That Delivers ROI • Zero-touch triage. Automatically routes emails to the right team or system - reducing handle times and boosting productivity. • Critical data extracted. Key information like customer ID, order number, or loyalty number are extracted and enriched - enabling faster resolution and smarter automation. • Every email, deeply enriched. Every email is tagged with structured metadata - unlocking actionable insights across teams, geographies, and workflows. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ ✨ Why Teams Love InboxAgent InboxAgent isn’t just an AI tool — it’s a strategic advantage. It frees up your agents, boosts your CX, and gives you and your customers the fast, intelligent email experience they expect. 📧 Email isn’t the problem — managing it manually is. InboxAgent fixes that.



**Who Is the Company Behind Aportio Technologies?**

- **Seller:** [Aportio Technologies](https://www.g2.com/sellers/aportio-technologies)
- **Year Founded:** 2017
- **HQ Location:** Auckland, NZ
- **LinkedIn® Page:** https://www.linkedin.com/company/13736708 (7 employees on LinkedIn®)






### 20. [Bagel AI](https://www.g2.com/products/bagel-ai-bagel-ai/reviews)
Bagel AI is a product intelligence platform that turns scattered feedback and company data into revenue-driving decisions. With customer-tailored AI models, Bagel automatically identifies product gaps, customer pains, and emerging trends so product teams continuously quantify their roadmap and make every feature count. Unlike other solutions, Bagel AI is integrated deeply in daily workflows, embedded directly into Salesforce, Zendesk, Jira, Gong, and other essential tools to drive on-time alignment where teams work. No manual tracking. No guesswork. Just clear, impact-driven actions!



**Who Is the Company Behind Bagel AI?**

- **Seller:** [Bagel AI](https://www.g2.com/sellers/bagel-ai-a48d5697-88fe-4894-bdf4-714f4939b1d2)
- **Year Founded:** 2022
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** https://www.linkedin.com/company/getbagel/ (29 employees on LinkedIn®)






### 21. [Best Customer Feedback Management Software | Quickhunt](https://www.g2.com/products/best-customer-feedback-management-software-quickhunt/reviews)
Quickhunt is an all-in-one customer feedback management software built for product teams. It helps you collect feature requests, prioritize customer needs, and manage your product roadmap—all in one place. With integrated changelogs, in-app announcements, and documentation tools, Quickhunt makes it easy to close the feedback loop and build what your users actually want. Whether you're a SaaS startup or an enterprise, Quickhunt provides everything you need to manage feedback, communicate updates, and build customer-driven products. Key Features: Feedback Boards with upvoting Public/Private Product Roadmaps Release Changelogs In-App Announcements Product Docs Integration with Slack, GitHub, Zapier, and more Why Quickhunt? Easy to set up Free onboarding No credit card required Modern, intuitive interface Affordable for startups and scalable for growth



**Who Is the Company Behind Best Customer Feedback Management Software | Quickhunt?**

- **Seller:** [WebContrive Technologies Pvt Ltd](https://www.g2.com/sellers/webcontrive-technologies-pvt-ltd)
- **Year Founded:** 2014
- **HQ Location:** Surat, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/webcontriveshopifyexperts (81 employees on LinkedIn®)






### 22. [BEWGLE](https://www.g2.com/products/bewgle/reviews)
Bewgle provides deep actionable insights from user generated content like reviews, social, videos, images etc using AI and NLP enabling brands to build new products faster, market persuasively, and engage deeply with their customers. Bewgle enables easy access to insights in minutes which would have taken days in the past to mine. Bewgle's analytics product provides insights across product lifecycle and customer journey and used byBrands, eCommerce/ DTC companies and Marketing agencies worldwide. Bewgle's software has proven to reduce product launch effort by 33% - 50%. Bewgle is backed by SAP and Techstars.



**Who Is the Company Behind BEWGLE?**

- **Seller:** [BEWGLE](https://www.g2.com/sellers/bewgle)
- **Year Founded:** 2018
- **HQ Location:** Campbell, California, United States
- **LinkedIn® Page:** https://www.linkedin.com/company/acceldata (280 employees on LinkedIn®)






### 23. [Canvas](https://www.g2.com/products/watermelon-research-canvas/reviews)
Canvas is a Voice of the Customer (VoC) platform developed by Watermelon that collects and analyses customer feedback. It allows users to: - Design and distribute real-time surveys to measure metrics such as Net Promoter Score (NPS), customer satisfaction and ease of use. - Aggregate survey responses and visualise results in dashboards to identify trends and insights. - Integrate with other software systems to streamline data collection and analysis. - Use AI-based features to assist with processing and interpreting customer feedback. The platform provides a user-friendly interface for survey creation, data visualisation and feedback analysis.



**Who Is the Company Behind Canvas?**

- **Seller:** [Watermelon Research](https://www.g2.com/sellers/watermelon-research)
- **Year Founded:** 2012
- **HQ Location:** London, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/watermelon-research/ (38 employees on LinkedIn®)






### 24. [Centriam CX](https://www.g2.com/products/centriam-cx/reviews)
Centriam is a customer experience management software built for businesses of all sizes to better manage customer relationships. Launch company-wide CX programs powered by customer analytics in days versus months.



**Who Is the Company Behind Centriam CX?**

- **Seller:** [Centriam](https://www.g2.com/sellers/centriam)
- **Year Founded:** 2012
- **HQ Location:** Minneapolis, US
- **LinkedIn® Page:** https://www.linkedin.com/company/centriam (3 employees on LinkedIn®)






### 25. [ClearFeedback.io](https://www.g2.com/products/clearfeedback-io/reviews)
ClearFeedback is an all-in-one user feedback tool designed to help teams move faster. Let users capture bug reports with screenshots, annotations and consolidate feature requests in one place. Maintain total transparency with an integrated public roadmap.



**Who Is the Company Behind ClearFeedback.io?**

- **Seller:** [ClearFeedback](https://www.g2.com/sellers/clearfeedback)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)







## What Is Feedback Analytics Software?

[Customer Service Software](https://www.g2.com/categories/customer-service)

## What Software Categories Are Similar to Feedback Analytics Software?

- [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)
- [Text Analysis Software](https://www.g2.com/categories/text-analysis)
- [Experience Management Software](https://www.g2.com/categories/experience-management)