Curogram helps us streamline patient outreach with automation while still preserving flexibility where it matters. The no-show texting system, patient satisfaction surveys, and integration with our practice’s workflows have reduced manual work and improved follow-up consistency. Their team has been responsive and willing to customize the platform to fit our needs, which is a huge plus. Review collected by and hosted on G2.com.

Some configuration options still require backend support from the Curogram team rather than being accessible in the UI. Reporting tools have improved recently, but earlier limitations on access and filtering made tracking outcomes more difficult. The platform continues to improve, and the support team has been great about addressing gaps. Review collected by and hosted on G2.com.

I use Curogram at my office for communication with patients. It allows us to communicate with patients at a way faster rate than if we had to call them on the phone. I particularly like that multiple staff members can communicate with patients and follow specific conversations with them. Each staff member can keep track of their communications with specific patients, which is really helpful. My team also finds the initial setup quite easy. Review collected by and hosted on G2.com.

nothing so far! Review collected by and hosted on G2.com.

I effortlessly communicate with clients via text messaging using Curogram. It easily integrates with our EHR system to send appointment reminders, eliminating the need to constantly remind clients to confirm or cancel their appointments. The initial setup was easy, and I appreciate how Curogram allows for seamless document sending. Review collected by and hosted on G2.com.

Everyone has access to all clients. Clients should be able to be assigned to providers for confidentiality. Once you are a user, all providers can access everyone’s clients and see information sent between providers. Review collected by and hosted on G2.com.

I like that Curogram integrates seamlessly with platforms we're already using, such as Office Ally and RingCentral. This integration saves us a ton in training time and money because we don't need to get a new electronic health record system or booking system. I appreciate how it centralizes everything, from sending text message reminders for appointments that come from our number, to collecting payments directly from our number, which makes it feel a lot more trusted and provides a better user experience. The setup was fairly easy, and I find that it helps us a lot with appointment reminders, confirmations, and cancellations without taking up too much of my staff's time. It also makes collecting Google and Yelp reviews from satisfied customers easier, as well as getting any critical feedback directly from patients. Review collected by and hosted on G2.com.

We're still new users to Curogram, so I don't know if I necessarily have feedback for you. I do know that we would really like to be able to have an online appointment request form not just an online appointment request that goes into our text messages. That would be really helpful so that people have the option of doing a more thorough appointment request that goes via email. Review collected by and hosted on G2.com.

It makes it extremely easy to relay information to patients during the day when they may not be able to answer the phone but can read their text messages. Review collected by and hosted on G2.com.

We have enjoyed it as is. No complaints at this time. Review collected by and hosted on G2.com.

Using Curogram has helped our small clinic tremendously, and it has become an essential part of our daily workflow. We’re able to communicate with families easily via text, so what previously took several phone calls and emails can now be handled with a quick, simple message. Curogram’s customer service is also very responsive whenever we have questions or need to make changes. Review collected by and hosted on G2.com.

Initial set up was a little tricky, but customer support stayed with us until everything was correct. Review collected by and hosted on G2.com.

I like that Curogram is straightforward and easy to navigate. It keeps an archive of messages, so if we ever need to go back and look at prior communication, it's very convenient. It's really beneficial to our office as it cuts down unnecessary calls to patients and reduces wait time. I'm sure the initial setup was easy since we've been using it for many years. I am very likely to recommend Curogram, rating it a 10 out of 10. Review collected by and hosted on G2.com.

I wish patients didn't need to download an app if we need to send documents by text. Review collected by and hosted on G2.com.

A great way to communicate with patients. I’d say it’s a solid, working platform for any company. If you ever run into an issue with the system, their customer service is wonderful. I had a problem sending my text messages, so I reached out to customer service by email. They were so kind and helpful, and the issue was solved right then and there. Review collected by and hosted on G2.com.

So far, I haven’t had any issues. Everything has been wonderful. Review collected by and hosted on G2.com.

I like the direct integration with EMR in Curogram. It pulls all appointment data from the EMR into the system, which means we don't have to batch upload patient data files anymore. This capability allows for rapid communications and the configuration of all appointment text reminders without having to send them directly from our EMR. Additionally, working directly with integration specialists made the setup process much easier. Putting everything in a communal Google Sheet and relaying the API key and appointment filter sets simplified things a lot. Review collected by and hosted on G2.com.

The reporting module exists in a separate Google engine, making it less integrated. Better integration directly on the front end would improve reporting dashboard viewing. An overall reporting of key metrics is also lacking. Review collected by and hosted on G2.com.

I really like that Curogram interfaces seamlessly with our electronic health record. The two-way texting feature with patients stands out to me because it creates a communication trail and enhances timely interactions with a high volume of patients. The patient statement function has also been beneficial, as it's sent via text link, helping to increase our collections. Additionally, the setup was easy and functional, the training has been good, and customer support has been excellent. Review collected by and hosted on G2.com.

While we love the interface to our electronic health record, sometimes functionality lags. In other words, logging into Curogram it starts to spin and buffer. Anything that interfaces to the electronic health record can have lag time and buffering or sometimes isn't working at all. Review collected by and hosted on G2.com.