What we appreciate most about Curogram is how user-friendly and intuitive the platform is for both staff and patients. The system effectively streamlines patient communication and daily workflows. Additionally, feedback is taken seriously—requests for enhancements or fixes are typically implemented quickly, and issues are resolved in a timely manner. Combined with a very hands-on and accessible account manager and a supportive team, this makes working with Curogram a positive overall experience. Review collected by and hosted on G2.com.

One area for improvement would be the expansion of AI-driven tools, automation, and actionable insights within the platform. Additionally, deeper integrations with systems such as HubSpot would further enhance workflow efficiency, reduce manual processes, and support more seamless communication across platforms. Review collected by and hosted on G2.com.

I love that we are able to do two way texting and more on this platform! It makes communicating with patients very easy and patients are thrilled to be able to communicate with us this way vs. having to schedule appointments over the phone. I also love that we are able to differentiate internally who is sending the messages to the patients. Review collected by and hosted on G2.com.

We have yet to encounter many downsides to Curogram! Any time we experience any bugs or issues (which is not often!), technical support is very quick to address them! Review collected by and hosted on G2.com.

Curogram has great technical support. The turnaround time is quick, and the service advisers are always friendly. Review collected by and hosted on G2.com.

The platform is very wide open. Although it pulls directly from our EHR system, there is currently no effective way to filter clients by individual staff caseloads. Improving caseload-based access and visibility would greatly enhance organization and privacy management. Review collected by and hosted on G2.com.

I really like the ease of Curogram and find it to be user-friendly. It allowed for a quick go-live with little training since most of the program is common sense in use. The process was very easy, which made things smoother for our team. Review collected by and hosted on G2.com.

I wish it had the ability to answer our phones and make appointments without human use. I also wish we could click a button and it would send the information communicated to the patient's chart. Review collected by and hosted on G2.com.

I use Curogram to communicate with patients as it is sometimes easier and more efficient than calling. I find it very easy to use and great for time management. I like that I can search for patients through their phone number or name and access a patient in a simple and easy way. I have no complaints; it is fast, easy, organized, and efficient. It's linked with our EMR system ModMed, and it is the best. The initial setup was very easy, and I only have good things to say about Curogram. I would recommend it a 10/10 because it is sufficient and helps with patient communication. Review collected by and hosted on G2.com.

i have no complaints Review collected by and hosted on G2.com.

I use Curogram to notify patients of their appointments, remind them, send preps for injections, and inform them if they have missed a call from us. It's very user-friendly, which is something I really like. The ability to customize messages and create templates stands out for me. It's very fast and efficient, allowing me to communicate clear and concise thoughts without the need for a phone call. Additionally, the initial setup was really easy, allowing me to jump right in and use it for its intended purpose. Review collected by and hosted on G2.com.

When we add a new patient to our system, it takes a while for them to populate in Curogram. Review collected by and hosted on G2.com.

Quick messages and quick responses, plus the ability to create preset messages. Review collected by and hosted on G2.com.

Multiple users have access to chats with patients. Sometimes another user opens a message by accident, and then the unread alert disappears for me, even though I haven’t seen it yet. Review collected by and hosted on G2.com.

I appreciate being able to easily receive pictures from patients through Curogram. This feature helps me better assist patients by using visual aids instead of verbal descriptions, which is very beneficial. It allows us to assess whether a patient needs to come into the office or can treat at home. Additionally, everyone seems to have had a smooth experience with the setup of Curogram, and overall, we are very happy with the service. Review collected by and hosted on G2.com.

I DON'T HAVE ANY NGATIVE FELINGS TOWARDS CUROGRAM Review collected by and hosted on G2.com.

As part of the billing team, the collections process has become more efficient, as we are now able to collect payments seamlessly through Curogram. Review collected by and hosted on G2.com.

Since we serve patients from diverse nationalities, having a translation feature would greatly improve communication and overall patient experience. Review collected by and hosted on G2.com.

Our patient attendance has improved drastically. Great to have the integration with our EMR system. We get fast, quick results. Review collected by and hosted on G2.com.

Our EMR isn't the easiest to integrate with so not all features work. Curgram attempted to find work arounds and some worked, some didn't. WE also are used to managing all tech in house so relying on another team has been difficult. They are always there to help but having to go outside our team has taken some getting used to. Review collected by and hosted on G2.com.