Richezea M.
RM
Richezea M.
Referral Coordinator
Small-Business (50 or fewer emp.)
"Curogram Transformed Patient Messaging with Efficient, Organized Communication"
5/5
What do you like best about Curogram?

Curogram has been incredibly helpful for our team and has completely transformed how we communicate with our patients—honestly, it feels 10x to 100x better. Messaging is now more efficient, organized, and reliable, allowing us to respond promptly while maintaining clear and professional communication.

One of the features we value most is the ability to easily backtrack and review previous conversations. This ensures continuity of care, helps us avoid miscommunication, and allows us to quickly reference important details when assisting patients. It has also streamlined our workflow, reduced administrative burden, and improved overall coordination within our team. Review collected by and hosted on G2.com.

What do you dislike about Curogram?

No dislikes— Curogram has been extremely helpful since day 1 Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Efficient Patient Communication, Seamless EMR Integration"
5/5
What do you like best about Curogram?

I like how quickly I can send requests to patients and visually verify confidential information. Curogram is easy to navigate and straightforward to teach to new staff. It’s especially valuable for our practice because a large portion of our patients are geriatric and often rely on family members or friends to help manage their medical needs.

I’ve found the system efficient and responsive, sending messages quickly without delays. Its intelligence in providing automated responses is also very helpful for both patients and staff. The benefits are substantial with reasonable pricing. Communication with our EMR system has been smooth, which is crucial for my workflow. C The initial setup was simple as well, and Stuart was helpful in getting everything up and running. Review collected by and hosted on G2.com.

What do you dislike about Curogram?

I would like for images to be shown in the text box versus sending automatically and read or delivered receipts would be amazing. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Curogram Makes Patient Communication Simple, Secure, and Efficient"
5/5
What do you like best about Curogram?

Curogram stands out as a simple yet powerful communication tool that’s easy for staff to learn and start using quickly. The interface is clean and intuitive, and features like secure two-way messaging and photo sharing significantly cut down on phone calls while improving how we connect with patients. Its ability to integrate with EMR systems helps keep workflows organized and efficient. Patients enjoy the convenience of quick communication and follow-ups, which has positively impacted satisfaction and feedback. On top of that, their customer support is reliable and the pricing is reasonable, making it a great option for practices aiming to improve communication and overall efficiency. Review collected by and hosted on G2.com.

What do you dislike about Curogram?

So far, we haven’t experienced any major issues with Curogram. The implementation process was smooth, and the platform has been straightforward to use while effectively supporting better communication and workflow management. Review collected by and hosted on G2.com.

Jennifer M.
JM
Jennifer M.
Small-Business (50 or fewer emp.)
"Effortless Client Communication with Curogram"
5/5
What do you like best about Curogram?

I like Curogram's ease of use, which allows my large staff, including those resistant to new technology, to easily learn and love using it to connect with clients. I appreciate that we can attach documents and send links, enhancing our communication. It's also handy that Curogram enables us to reach parents through various modes of communication and conduct video calls. The initial setup was pretty easy, thanks to the useful tutorials from the Curogram representative. Review collected by and hosted on G2.com.

What do you dislike about Curogram?

The only thing that I would say is that the system is built for the medical field and we are in the early education field so sometimes the terminology in the system uses medical terms. Review collected by and hosted on G2.com.

Rose Anne D.
RD
Rose Anne D.
Medical Coder and Biller
Small-Business (50 or fewer emp.)
"Curogram Streamlined Patient Communication and Task Management for Our Practice"
5/5
What do you like best about Curogram?

We’ve had a great experience using Curogram—it has truly been a game-changer for our practice.

Communication with patients has become significantly more efficient and streamlined. Instead of juggling multiple platforms or dealing with missed calls, everything is centralized, making it easier to stay connected and responsive. Patients also appreciate the convenience, which has improved overall engagement.

One of the biggest advantages for our team is task management. We’re able to assign and track tasks seamlessly between front office and billing staff, ensuring nothing falls through the cracks. It has improved accountability, workflow efficiency, and team coordination.

Overall, Curogram has helped us stay organized, responsive, and more productive as a team. It’s an essential tool for any practice looking to improve both patient communication and internal operations. Review collected by and hosted on G2.com.

What do you dislike about Curogram?

More customization options for task workflows and reporting features would make it even more powerful for practices with specific operational needs. Review collected by and hosted on G2.com.

Sweetselle L.
SL
Sweetselle L.
Small-Business (50 or fewer emp.)
"Efficient Patient Communication, Needs Better Automation"
5/5
What do you like best about Curogram?

I use Curogram for patient/parents communication, like sending reminders, messaging, appointment scheduling, monitoring incoming messages, and sending forms. It keeps everything organized and saves time. I find it easy to use, and everything is in place like messaging, reminder templates, and forms, which makes patient/parents communication much smoother. With messaging, I can respond to patients quickly, and reminder templates are organized. Having everything in one place just makes our daily workflow faster and more organized compared to other tools. The initial setup is pretty straightforward. Review collected by and hosted on G2.com.

What do you dislike about Curogram?

One thing that could be improved would be automation. It would be very helpful to us if Curogram could automatically follow up with patients who have not completed their forms/policies, or send reminders if confirmation hasn't been received within 24 hrs. prior to the appointment. As busy schedules can make manual follow-ups easy to miss. Review collected by and hosted on G2.com.

JR
Jade R.
Intake Coordinator & Administrator
Small-Business (50 or fewer emp.)
"Streamlined Patient Communication and Efficient Workflow"
5/5
What do you like best about Curogram?

I like how simple and intuitive Curogram is to use. The messaging system makes it easy to communicate with patients quickly, and the automated reminders really take a lot off our plate. The telemedicine feature is a big plus, as it's convenient for both our team and our patients. Additionally, their support team has been very responsive and helpful whenever I've needed assistance. Using Curogram helps us stay connected with patients in a quick and efficient way while keeping everything organized in one place. Review collected by and hosted on G2.com.

What do you dislike about Curogram?

There have been no major issues, just some minor glitches that we fix along the way. From time to time, we've noticed small issues like some people missing a reminder or one not being sent. Review collected by and hosted on G2.com.

Nadya Z.
NZ
Nadya Z.
Small-Business (50 or fewer emp.)
"Essential for Streamlined Patient Communication"
5/5
What do you like best about Curogram?

I like that Curogram has a lot of different features that are very helpful. One example is how it works with our scheduling system. If a patient declines an appointment, it automatically shows up in our scheduling chart. This really decreases the amount of time the front desk has to put into these tasks, resulting in less paperwork and a decreased workload. The initial setup sounds like it was easy. Our team also created template messages that make it easy so we don't have to type the same message over and over. Review collected by and hosted on G2.com.

What do you dislike about Curogram?

I am still trying to learn some of the features that Curogram has. For example, the video chat system, I am looking forward to learning more about that those HIPAA compliant video chats. There's not much to dislike! Review collected by and hosted on G2.com.

Priya K.
PK
Priya K.
Mid-Market (51-1000 emp.)
"Enhances Communication but Needs Glitch Fixes"
4/5
What do you like best about Curogram?

I find the ability to text patients very helpful, as it significantly reduces call volume. This includes easily sending referral information via text without needing to make lengthy phone calls, allowing patients to conveniently have the information on their phone for follow-up visits. Additionally, the initial setup of Curogram was pretty seamless, and we received good support from a representative from their team. Review collected by and hosted on G2.com.

What do you dislike about Curogram?

There seem to be a lot of glitches quite frequently. Sometimes, we don't get confirmation, and patients get multiple text messages to confirm their appointment when they already did. I think that's the biggest issue. I also feel like it would be ideal if we could have more customizable forms available for patients to fill out. Review collected by and hosted on G2.com.

Claire C.
CC
Claire C.
Scheduling and Verifications Supervisor
Mid-Market (51-1000 emp.)
"Effective Tool for Reducing Call Volume and Improving Patient Communication"
5/5
What do you like best about Curogram?

Curogram makes HIPAA-compliant patient communication simple and accessible for both staff and patients. The platform is easy to use, integrates well into daily workflows, and allows teams to communicate efficiently without relying on phone calls alone. The biggest benefit is reducing phone volume while still maintaining timely patient communication. Two-way texting, mass messaging, and automated reminders improve patient engagement, decrease no-shows, and allow staff to work more efficiently. It’s especially helpful for appointment reminders, follow-ups, and quick patient questions. Review collected by and hosted on G2.com.

What do you dislike about Curogram?

Some features could be more customizable, particularly reporting. At times, troubleshooting or configuration changes require support involvement rather than being fully self-service, which can slow down adjustments for larger or multi-department practices. Curogram customer support is very responsive, so I wouldn't necessarily mark this as difficult. Review collected by and hosted on G2.com.