Customer support is outstanding. It's easy to put in a ticket online and get a phone call back very quickly after that. Customer support is very responsive and will help in any way possible with issues or questions. They will stay on the phone with you for as long as it takes to work through the issue and try to meet your needs and address any other questions or concerns while you're already on the line together. They take as much time as needed to work with the end user to try to customize the product and best meet the user's needs. They're friendly and professional on the phone. Review collected by and hosted on G2.com.

The software requires too many clicks to complete notes. There are some limits to the customizability. The most frustrating one is that documenting a normal physical exam finding is limited to the word "normal". If you want to add details of what that normal finding looks like (e.g. "Clear to auscultation bilaterally" or "oriented to person, place, and time") then I have to select those phrases instead of "normal" and it shows up in the note as a finding. It highlights the findings as abnormal, which is distracting to me and also unnecessary. Review collected by and hosted on G2.com.

Its easy to log in from anywhere and connect with all your providers. Review collected by and hosted on G2.com.

CureMD Practice Management is wonderful, and i have no complaints. Review collected by and hosted on G2.com.

It is very easy to navigate to the different areas in the software. I used to support this software and helped trained users on the software. They liked how intuitive the software was. Review collected by and hosted on G2.com.

Sometimes there would be issues doing the billing sithin CureMD causing us to have to call corporate support for CureMD. There were numerous bugs- however they tended to be resolved rather quickly so that was good. Review collected by and hosted on G2.com.

I have absolutely nothing good to say. I am still in litigation with them, as they are refusing to refund my month-in-advance deposit that should have been a credit to my account (I cancelled during implementation & never went live with them, secondary to the disorganized chaos that they created in trying to implement their system). Review collected by and hosted on G2.com.

Unprofessional, DISORGANIZED, UNRESPONSIVE Review collected by and hosted on G2.com.

Patient info is clearly organized and easy to find. Review collected by and hosted on G2.com.

Website crashes constantly and not able to print patient documents all the time. Have to switch browsers constantly. Review collected by and hosted on G2.com.

The software is very user friendly and easy to learn, even for someone who has never worked in healthcare. Review collected by and hosted on G2.com.

There were some small glitches, such as certain features freezing up from time to time. Review collected by and hosted on G2.com.

The after sales service. With tons of EHR companies in the market, it was hard to pick one that best suited my practice. The after sales service reputation of CureMD made me lean towards them and I’m glad I did. After getting on board providers like me, we’ve got a lot of questions. Mostly because we’re not IT experts and doctors instead. So, it was nice knowing that the company’s got my back. They were cooperative in every way and have always managed to call me back whenever I needed them. In this day and age, I’d say that a plus point. At least for me. Review collected by and hosted on G2.com.

Templates. The EHR templates that were provided with the software did not prove to be as helpful as I had hoped. Lucky for me, I called the team up right away. Joe, I think was his name, was very kind and cooperative and managed to provide me with customized templates according to my specific needs. Thought I got more than what I wanted, it still cost me 2-3 working days which I’m not so happy about. Review collected by and hosted on G2.com.

The biggest pro is the iphone compatibility. There is no new software to download since it is entirely cloud-based. If you're looking for a software that supports numerous specialities, this is a good one, since it claims to support 30 specialties. While I haven't personally used it for every speciality, the experience I have had with it is positive. I like that it is ICD-10 ready. Review collected by and hosted on G2.com.

I wish it was available on Mac. Even though it works on my phone, it's pretty barebones. Review collected by and hosted on G2.com.