Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Human Touch Enhances Customer Interactions, But Room for Improvement"
3/5
What do you like best about Cuebo?

It gives a human touch while speaking with Cuebo and makes customer interactions easier to understand Review collected by and hosted on G2.com.

What do you dislike about Cuebo?

The system pauses frequently and takes considerable time to respond during customer interactions. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"User-Friendly Platform with Detailed Grading for Team Improvement"
4/5
What do you like best about Cuebo?

This is a very good platform that helps teams practice various scenarios that may occur during conversations with customers. The detailed grading system makes it easy to identify areas for improvement. It is also user-friendly and easy for agents to operate Review collected by and hosted on G2.com.

What do you dislike about Cuebo?

They still need to work on vernacular languages to further improve coverage Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Helpful for Training, But Room for Improvement"
3.5/5
What do you like best about Cuebo?

CUEBO is very helpful in our training module Review collected by and hosted on G2.com.

What do you dislike about Cuebo?

the team’s dependency on it is slightly high. Review collected by and hosted on G2.com.