---
title: Cue Reviews
meta_title: 'Cue Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Cue works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-06-09'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---

# Cue Reviews
**Vendor:** Cue Technologies  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Cue
Cue enables your business to have conversations with customers on multiple digital channels with live chat and chatbots. 1. Chat to customers via WhatsApp, web chat, Messenger and Telegram 2. Respond faster - to customers with chatbots and quick reply templates 3. Reduce costs - chatbots can handle a high volume of queries at a lower cost. 4. Increase sales - with real-time quoting chatbots and lead capturing 5. 24/7 availability - help customers at any time, even outside of business hours. 6




## Cue Reviews
  ### 1. Intergrating Whats App for business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan P. | Sales and Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2025

**What do you like best about Cue?**

I liked that that WhatsApp allowed us to communicate with our customers over the whats app platform, with pre-written conversation flows.

**What do you dislike about Cue?**

We used the Cue system to mainly try and increase the number of surveys that customers completed, but unfortunately although the system worked flawlessly, the number of surveys did not increasse.

**What problems is Cue solving and how is that benefiting you?**

Allowing us to communicate with customer over whats app, whilst still giving us a record of what was said. aswell as being able to allocate chats to different members of the team, and monitor how quickly the chats are responded too.



- [View Cue pricing details and edition comparison](https://www.g2.com/products/cue-technologies-cue/reviews?page=1&section=pricing&secure%5Bexpires_at%5D=2026-08-05+21%3A18%3A47+-0500&secure%5Bsession_id%5D=4051e924-1d69-47c8-8a22-3b51e3ebd938&secure%5Btoken%5D=272580b85ab5f84f6a6a1d107debb22dfdf0cfbab98154fa7b747681775ef9f0&format=llm_user)

## Cue Features
****
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information
- Augmented Analytics
- Proactive Chat

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

****
- Customer Surveys
- Lead Qualification
- Transcripts/Chat History
- Language Detection
- Pre-Configured Bot
- Lead Capture
- Code-free Development
- Natural Language Processing
- Multi-Language
- For Sales/Marketing
- Contextual Guidance
- Automated Responses
- Customer Support
- Chatbot
- Intent Recognition
- Sentiment Analysis
- Customer Experience Management
- Query Suggestions
- Transfers/Routing
- AI Copilot
- Canned Responses
- AI/Machine Learning
- Multi-Channel Communication
- Automated Routing

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