CSG Encompass is a next-generation, cloud-agnostic revenue management platform designed to help communications service providers (CSPs) and digital ecosystem players thrive in today’s dynamic market. Built on a flexible, modular architecture, Encompass supports real-time charging, convergent billing, customer and revenue management, and advanced partner settlement—all in a single, unified solution.
Encompass empowers CSPs to monetize any service—consumer, B2B, wholesale, IoT, and B2B2X—across any network, business model, or geography. Its catalog-driven design enables rapid offer creation, lifecycle management, and seamless bundling of products and services. With out-of-the-box TM Forum ODA compliance, open APIs, and Kubernetes-based deployment, Encompass integrates effortlessly with existing OSS/BSS environments and scales to support the needs of the largest operators.
The platform’s advanced analytics, real-time decisioning, and automation tools help providers optimize revenue, reduce operational costs, and deliver exceptional customer experiences. Encompass supports both cloud and on-premise deployments, giving CSPs the freedom to align with their unique IT strategies and regulatory requirements.
With proven reliability, Encompass delivers high availability, robust security, and continuous innovation through regular feature updates. Its intuitive user interfaces and embedded best practices streamline operations, from onboarding and quoting to billing and collections.
Trusted by leading Tier 1 and Tier 2 operators worldwide, CSG Encompass enables CSPs to launch new services faster, adapt to market changes, and future-proof their business for the digital era.